Can say enough about Flair. Excellent cleaning, outstanding…read morecustomer service including free pickup and delivery, and good prices. To outdo themselves, they did an unrequested, and unmentioned repair to a pocket! Thanks you Flair :)

I had a horrible experience at Flair cleaners, specifically with the owner. She was argumentative…read moreand condescending over a difference of opinion as to how my clothes should have been altered. She did admit that they messed up the job and she paid for the corrections at another alterations spot around the corner on Yonge St (who I won't mention), but she accused me of all manner of ill intention (including being racist against my own people!) in order to score points in petty arguments that really shouldn't have arisen to begin with. It all centered around my telling her that the style of alteration that was promised to me wasn't the kind that was done (I was told there would be darts in the waist instead of opening the seam on this job). She said that no alterations place would do darts and they couldn't look good so she didn't know why I'd be promised that or why I'd believe it. I assured her that many Caribbean alterations people did darts to accommodate different body shapes (since I have thick thighs and butt compared to my waist). She said I was racist against black people for saying some of us (including myself!) have thicker butts. I assured her I was speaking about myself and I loved myself and was not racist against myself or my people but by then she was in what I would describe as full meltdown mode. Anyway, she told me she'd never want my racist business again and I told her she was crazy. I reaaaaallly try to avoid bad interactions like this so it really took some pretty constant dedication on her part to get me to tell her flat out that she was crazy. She also told me repeatedly about how accomplished she was, how she owned the place and had at least two university degrees (I forget the number now) and she generally seemed absolutely out of her tree during the course of our interactions. I took my poorly altered jeans to a nearby alterations spot and told them the same thing - that my butt and thighs were disproportionally thick for my waist and he replied "It's a long time I'm in business - I have a lot of African and Caribbean clients - I know different body shapes". I didn't even ask him for it but he did darts! Despite Flair Cleaners assertion that nobody would and they couldn't look good! And they are seamless. Perfect. If I knew how to take a photo and upload it I would (and maybe I'll learn how to show the work). And I wasn't called racist against my people and he didn't tell me about his university degrees and his general importance or speak down to me or against me in any way. Night and day experiences. AND he likes me coming back to his shop! I imagine I just caught the owner on several bad days or managed to trigger her somehow, because I can't believe she goes through life interacting with strangers like that on a regular basis. If I could add a 1/2 star for "benefit of the doubt" (since everybody has bad days) I would, but for all she said to me and about me, there's no way I could give 2 stars.

Excellent place to get your alterations done Very…read moreprofessional. Sam is the guy. Very nice person.

I recently move back to the area after living in LA for a couple years, and was looking for a…read moretailor to hem a bridesmaids dress and take in the straps. I believe it was the owner, but he was very knowledgeable, friendly and efficient. The price was also very reasonable! $60 for hemming a multi layered gown and taking in the shoulders (and he even pressed it for me as a complimentary service). Compare this to the $50 at Stitch It in the mall that I paid about 7 years ago, to hem a cheap polyester dress! This shop will now be my go-to in the area for alterations and dry cleaning.