Had my mower for 90days and didn't even bother to touch it. Won't answer calls or messages. Finally…read moregot my equipment back after 3 trips and lost time. Should shut his doors if he doesn't want to do what he says he will do.

If you need service on your mower. or yard tools.. This is the guy to go to…read more had lawn mower that was hard to start, He is fast, great work, and he also cleaned and sharpened my blade.. My mower works like a charm. I really appreciate the work he done. I think he went above and beyond. He is very reasonable priced.

I used Jim to service my mower this week. He got it all done…read moreand ready for me to mow and boy did I need it. Got it ready when he said it would be and at a great price. Thanks Jim

We highly recommend this company! We called Mike on a Monday afternoon, he picked up our mower…read moreearly Tuesday. Made the necessary repairs and delivered it back to us on Wednesday. It doesn't get better than that! We will be supporting him as long as he's in business!

Very rude when answering the phone ask a question and just rude about it like he did not want to be…read morebothered

The Owner could respond to my request. I am looking for a mobile service to maintenance my mower…read morefor this coming season and I get no response. Hope he can stay in business with this customer service.

Top notch customer service! Mary is fabulous, definitely goes above and beyond. Gave me a ton of…read morehot tips about other helpful information for things that I need to get done. I highly recommend this company!

Do not use this company. The movers stole a box of my winter gear (moved during summer) and when I…read moreconfronted the owner John, he said there is no possible way his team could have lost or stole my items. He was extremely arrogant and completely wrong about how his team operated without him present. They went against company protocol and he still doesn't think they are liable. I have to take him to small claims court just to get a chance at any compensation.

great customer service and took care of my equipment I really recommend going to maximum outdoor…read morethey have a bunch of equipment for sale and parts and know what they are doing

Believe the bad reviews and do your research…read more My riding lawnmower had issues with shifting gears. Many times I would put my mower in reverse and it would still move forward. Chose Maximum for their pickup service due to my work schedule. I will say that is a nice service. After one week of them having my mower I had not heard from them, so I called. They couldn't find my mower. Called me back and said they found it and would let me know by the next day. Four days passed until they called. They said nothing was wrong with the mower it was working fine. I allowed them to service the machine changing a blade, oil, spark plug, and clean. With the delivery charge it was just under $500. But there was a problem, the shifting problem I sent it in for to be fixed. Didn't get fixed. This time when I put my mower in neutral it acted like the parking break was on. There was also a new problem it wouldn't turn on at all. Which was weird because I personally changed out the battery that I bought from O'Reilly 2 1/2 months prior. I called them again wanting them to look. They picked it up and called within a few days. Said my battery was dead and now my steering wheel was bent. Made no mention of the shifting (the sole reason I called them the first time). He kept saying it was fine. Now this is the important part. I asked them check the shifting again and whatever keeps the battery charged. He said he would talk with his team. At NO POINT IN TIME did I say YES to the battery and steering wheel. A week goes by and I get a message saying they'd like to deliver my machine. I call them back and said that I was confused why my machine was being returned when no one contacted me about my request. The man on the phone said I "okayed" the repair. I absolutely did not. He asked me what I wanted to do. I said put the original battery back. He kept saying it wouldnt run if I did. I told them I want to return the battery that I bought from O'Reilly since it was under warranty. He told me okay but it most likely wouldn't be returned today. I said that was fine. He then calls me back about 30 minutes later and says they cant find my old battery and discounts the new one by $40. Keep in mind I would've gotten $80 back from O'Reilly since they sold me a lemon battery. When the staff delivered my mower I asked about my battery and he said they just put it in a junk pile and that they give them back to customers on requests. So the guy on the phone lied to me. He then said to me he didnt know what the problem was because I "okayed" it. You could tell the annoyance. I DID NOT OKAY IT. If they didn't see a problem I was going to tell them not to fix a thing and send it back. And to say that I did and show on their paperwork that I did is fradulent. ZERO PERMISSION WAS GIVEN. They charged me $160 for a job I did not okay. After drop off, I hopped on my mower. They set it to the lowest speed and the mower did shift correctly 9 times out of 10. I set the speed to medium and it shifted correctly about 3 out of 10 times. NO ONE drives on the lowest setting. I hurt myself parking my mower because I put it in reverse and it kept going forward I had to slam on the break so I didn't run into my house. Looking through all the receipts they gave me. It said NOTHING about what I ACTUALLY wanted repaired. The first time the receipt said needs servicing. The second receipt says it wont start or hard start. The second receipt says shifts fine, but no indication that was my concern and their processes. If they sat on it longer than 5 minutes and changed speeds they would see the problem. But they chose to charge me for other things I didnt ask for. Yes I asked for service because I believed they were telling the truth. But I did NOT ask for the battery or steering fix.

Very friendly, good prices and excellent service. Highly recommend. We live not far and come here…read moreregularly. Never had a bad experience.

Very helpful in renting a Toro weed and bush mower. They also provided a trailer for no extra…read morecharge. I also always have them sharpen my mower blade. Good folks.

Great place for renting all of your outdoor lawn and cleaning needs. Mowers, snow blowers, other…read moremajor work machines too. Too many things to list. Product catalog available.

If I could give 10 stars I would. I was building a fence and needed a post hole digger and was told…read moreby FOUR different people to call the HRC and get the digger from them. I called and reserved the digger and they were very knowledgeable and patient when explaining it to me. The real customer service started when I returned the equipment on the Tuesday afternoon Memorial Day. I got off from work and took it back around 4:00 pm. As I was leaving the young man at the counter told me that it was actually due at 8:30 that morning and I would need to pay an additional fee. I told him that I wasn't aware of this and got out my wallet to pay and he asked me if I had to work that day and that is why I was late getting it back and I said yes. He told me not to worry about it and didn't make me pay. I was appreciative but insisted on paying because it stated clearly at the top of the invoice when it was to be back and it was definitely my fault. He insisted that I was okay and he would wave the charge. In a world like we have today it is GREAT to see such great customer service. I will never rent from anywhere else and I will never recommend anyplace else to anyone. I don't care if you live in Maize or Goddard it is worth the drive to the HRC. You don't get very many good people in retail anymore but these are definitely some of the few. I have told this story to a dozen people already. Go there and pass all the rest.

Took my new Cub cadet zero turn in for factory authorized service after the PTO quit working…read more They advised they were busy and it could take up to a week to repair. I was surprised to get a text from them the following morning stating the mower was ready. It was a warranty issue and they took care of all the claim paperwork for me. Friendly and knowledgeable staff.

Took advantage of their winter service special for my Cub Cadet mower. They fixed an issue I had,…read moreserviced it and cleaned it up. Looks like new. Highly recommend this business.