Don't go to Toni and Guy's in York, UK if you are a visitor to the city. I went in June, 2015 with a request to have my sides under-cut, slightly while keeping the layers on top longer. I explained to the stylist I was growing it out. Rather than discussing her thoughts with me, she simply went ahead, performed the undercut without even tidying the top. I had a 1/4 - 1/3 cut but paid more than double that I would pay in Canada. I can not share the female stylists name; she never even introduced herself nor did she maintain any eye contact when she gave me a most insincere "thank you, nice meeting you" good-bye as I was paying the over-priced amount. I felt she didn't care. Why should she. She would never see me again, after all; I was just another tourist. Tony and Guy is respected the world over. I had imagined a refreshing cut that would suit me and be striking. I am so deeply disappointed, still, and it is already over a month ago. Twilla read more