vibe is great, however I saw the hairdresser who was to dye my hair when I was getting a skin test (even though I already had one, which they for some reason didn't have on the system). When I went for an appointment, which I was really looking forward to as my hair really needs doing, I was told that my hair was too damaged to do anything more or less acceptable to someone who booked a root fade and a balayage.
this isn't the only issue I've had with the salon - I booked to have a skin test, got there and the place was closed even though it was meant to be open until 6pm.
this is not the Toni and Guy experience I got used to when living in London and Manchester, that's for sure. read more