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Tom's Auto Body

5.0 (2 reviews)
Closed • Closed

Services - Tom's Auto Body

Bumper repair

Collision repair

Dent removal

Auto frame testing

Paint and scratches

Tom's Auto Body Photos

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Recommended Reviews - Tom's Auto Body

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5 months ago

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2 years ago

Rear bumper done and can't tell it was ever hit. Thank you for the great work. I highly recommend

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Buckley's Auto Care - Hello! I'm Steve Bullins and I'm a lead tech here at Buckley's Auto Care. I'm a Jeep owner and love everything about them.

Buckley's Auto Care

(30 reviews)

I stopped at Buckley's en route to Virginia from NY. Our tire kept losing air on the trip, so a…read morequick google search for the nearest auto care brought me to Buckley's. Ashley was friendly and professional, and put me at ease while we checked in. Steve explained the situation with the nail in my tire, which they quickly patched up. I appreciate how kind they were. No one tried to upsell me when all I needed was a patch. I would highly recommend Buckley's!

Title: Shockingly Unprofessional, Disrespectful, and Hurtful Experience -- Please Read Before Going…read moreHere Review: I am writing this review to warn other customers about my experience at Buckley's Auto Care. In just a matter of weeks, I spent over $2,500 on repairs here, trusting that I was dealing with a professional and honest shop. Unfortunately, what I experienced afterward was deeply upsetting and absolutely unacceptable. The day after one of the repairs, my car developed a major issue. I called immediately and was told to bring the car back. When I arrived and calmly explained what I believed the problem to be, the young woman at the front desk responded with smirks and a laughing attitude, as if I was lying or trying to get over on their company. Her unprofessional, dismissive behavior made me feel belittled from the moment I walked in. It got worse from there. Instead of being treated with respect as a paying customer with a legitimate concern, I was met with rudeness, hostility, and complete dismissal by the staff. I was yelled at, spoken to in a harsh tone, and talked over every time I tried to explain the timeline. I left feeling disrespected, unheard, and honestly shaken by how aggressively I was spoken to. As a Black woman, the way I was addressed made me feel not only disrespected but also singled out in a discriminatory and demeaning way. All I asked for was for the work they performed to be rechecked -- especially considering the amount of money I had just spent. Instead, I was treated like an inconvenience and spoken to as if I was trying to scam them, even though my concern began the very next day after their repair. This experience raises serious concerns about their professionalism, their customer service, and their willingness to stand behind their work. If anything goes wrong after a repair here, be prepared to be blamed, dismissed, or spoken to disrespectfully. I am sharing my experience so that other customers can make an informed decision before trusting this shop with their vehicle or their money. I will not be returning.

Cottman Transmission and Total Auto Care - 2003 Jeep Wrangler on the truck and off to Cottman Transmission in New Castle

Cottman Transmission and Total Auto Care

(9 reviews)

Owner was personally involved in my car repairs from start to finish. His…read more communication throughout the process was excellent. The whole experience was exceptional. Feels great to be treated respectfully, don't find that so much anymore.

OUTSTANDING!!! I have a 2003 Jeep TJ with a 5-speed manual transmission. After hearing some…read morenoises, something broke and my drive train locked up. I figured I broke something in the transmission (judging from past experience with a different vehicle). Most transmission shops in the area refuse to touch a manual transmission. I went to see Mark at Cottman Transmission in New Castle. He showed no hesitation whatsoever. After we talked, he immediately dispatched a tow truck, at no charge, to pick up my vehicle (on a busy Friday) and had my Jeep in his shop within the hour. On Monday, he had determined that the problem was broken gears in the rear differential, and NOT in my transmission. This was good news! He gave me a very fair estimate, and I picked up my fully repaired Jeep on Wednesday after paying a few dollars UNDER the original estimate. In addition, he had checked out the rest of the drive train to ensure everything was in good shape. Overall, the service from Cottman Transmission in New Castle was excellent, and Mark was extremely professional, knowledgeable, courteous, and very responsive. Honest, reliable, and eager to serve a first time customer, I wouldn't hesitate to come back, and I highly recommend this shop. Lastly, I have a 1979 Jeep CJ-5 with a Chevy 350 in need of a new transmission, and I look forward to working with Mark to get it back on the road for the spring Jeep season!

Tom's Auto Body - bodyshops - Updated May 2026

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