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    Tommy's Express® Car Wash

    3.6 (81 reviews)
    Open 9:00 am - 6:00 pm
    Updated 1 month ago

    Services - Tommy's Express® Car Wash

    Auto detailing work

    Paint and exterior protection

    Car wash

    3 More Services

    Protection

    Tunnel wash

    Wheel and rim detailing

    Tommy's Express® Car Wash Photos

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    Recommended Reviews - Tommy's Express® Car Wash

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    Reviews With Photos

    Going thru the conqueror wash
    Iris T.

    Sunny day means time to wash off the grime. This place is awesome and really clean. You can see the employees unclogging vacuums and emptying our trash bins. Highly efficient car wash even when it is crowded. I love that the vacuums have great suction power. You can purchase tiny towels for (I believe $3), but I like to bring my own microfiber cloths to sop up any water droplets

    Damage to car hood
    Jim S.

    (Edited to add that I'm finally putting this review in now because they have started sending me spam emails and texts again, obviously I requested, as I would never go back there. If they damage your car, you'll almost certainly have to get a lawyer to get them to take care of it and they know you can't sue for court costs in KS, so assume most people won't waste the money on the lawyer and just go away.) I can't stand it when people leave hyperbolic reviews on yelp. In general, I typically either just assume they have something personal against the place or our unreasonable in their expectations. That said, if I could give a negative star review to anywhere I've ever been or establishment I have been a patron of, it would 100% be this specific Tommy's express. I had monthly memberships for both my wife and myself for over two years when I decided to take my brand new car there to get washed on the way home from work. A large truck in front of me clearly had a rock come off it and get stuck to one of the hanging pieces that swish back-and-forth. When going through the car wash the rock not only scratched the hood of my car, all the way over the top and onto the trunk lid, but actually hit in the front of the hood with enough force to dent the metal and go all the way through the clearcoat, the paint, and down to bare metal. This was a two month old BMW 850. I noticed the damage immediately, took timestamp pictures, and contacted the car wash. Initially, the manager working at the time, seemed very reasonable, and simply asked me to send them pictures of the damage. I had to recontact Them multiple times before I even got a response a few weeks later after sending the pictures. They wanted me to bring the car up for them to look at it again, again having me wait and recontact them multiple times before getting any response. Eventually, I was told that they reviewed the video of my arrival to the car wash and leaving the car wash and it was not present on arrival or departure. when I asked to be shown the video they told me someone would contact me so they could have me come up and watch it. Again, I received no contact back from them until I contacted them multiple more times. The damage was over $2000 to be fixed. I know these types of places carry insurance for this very purpose. I also understand that sometimes things happen that are not necessarily within the control of a business. All I was asking was for them to submit it to their insurance to get my brand new car fixed from what was something that was very clearly from their car wash. The pattern of the scratch over the hood, and all the way onto the trunk even followed the back and forth swishing pattern of the hanging pieces of fabric. I am sure they figured someone with a car that cost that much wouldn't be willing to go to the effort of continuing to push to get them to do the right thing. I'm not that person. It required me getting a lawyer which cost almost as much as getting the car fixed was going to cost to get them to even submit it to their insurance. I then had to deal with their insurance adjuster multiple more times before they finally gave me a check to pay for the damages. I would not recommend anybody use this car wash unless you want to have your car damaged. Additionally, if you are going to utilize it, I'd strongly recommend taking a full video of your car right before you pull into line and check very closely with timestamp videos as soon as you get out of the car wash. Since that time I've told everyone I know not to use them and had multiple people tell me they have also gotten their vehicle damaged there, though none as much as my car was. They never did give me access to the videos they claimed showed the car having no damage on departure and I'm sure finally agreed to settle because it was evident on the video and they knew it was going to be subject to discovery when I took them to court over it. This was March of 2020, so I suppose they could have changed ownership since then and have someone ethical owning it now, as it was pretty obvious the owner was making the decisions about trying to just keep ignoring me and lying about the videos, but this was the singular most unprofessional interaction I've ever had with a business in my life. See pics attached of the obvious damage. Note, the entire roof of my car was glass, so there wasn't scratch on the roof, but you can clearly see it up the hood and then on the trunk lid as well.

    Love this!
    Tracy B.

    Is it possible to LOVE a car wash? OMG, I feel so shallow by loving this place but I was bowled over. I had to pick up a friend and her 2 children and I wanted my car to be sparkly clean. I do not live in this area and did not know much about the car wash situation in Johnson County. I only knew where I did not want to go and that is Waterways. I remember seeing this interesting looking building on a trip to town and decided to give it a try. WOW. Sure glad I did. There are many different lanes depending on which wash package you are getting and how you are paying. It certainly made the line quick and easy. I also purchased a Clean Car kit for $5.00 which was quite the bargain. It contained a rag, two window washing sheets, a car smell tree, and an Armor all wipe. Great bargain for $5.00. I purchased the top dollar wash and it was so easy. Nothing touches your car. Nothing except for soft, fluffy brushes. The car is on a conveyor belt thing and you just zip zip through. The best part is that my car looked better than it has ever looked. It was all shiny and show-room bright. One incredible perk is that they have FREE vacuums. Not only are they free but they are set up in a way that you do not have to move your car or re-park to get the hose to fit. You park between two hoses so you have one for drivers side and one for passengers side. These vacuums are not for wimps, either. The vacuums were very powerful. There was plenty of room to navigate and get your floor mats out. Perfect set up. If that weren't enough, a very nice attendant gave me a coupon for a free drink at the eCafe next door. What a treat! The only reason I did not give Tommy's 5 stars is that before I went here, I downloaded the IOS app. There was some glitch and I accidentally signed up for the $21 monthly package. Yes, it was my fault but the app was designed in such a way that it was not very clear what you were signing up for. I thought it was an app that you could pre-pay or pay with a bar code or something- like the Starbucks app. I did not realize when I gave them my credit card that I was actually signing up for a monthly membership. I emailed corporate but heard nothing back from them. When I went to this location, the attendant at the window was very nice and she and her manager fixed it for me. If they change the app, I will gladly give them the 5 stars. Squeaky clean, great service, free vacuums and coupons. Tommy's is the real deal.

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    5 months ago

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    6 months ago

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    1 year ago

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    11 months ago

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    3 months ago

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    1 year ago

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    4 years ago

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    1 year ago

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    3 years ago

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    Hello Jim, we will be reaching out to you.

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    1 year ago

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    2 years ago

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    1 year ago

    Love this car wash. I have the monthly subscription on 3 cars. A dream come true. People super nice.

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    1 year ago

    Really enjoyed my car wash today. top notch service from zaee. best car wash in kansas and best sails associate!

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    3 years ago

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    1 year ago

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    3 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Waste of $20, could barely tell truck was washed and then get to vacuum your vehicle yourself

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    8 years ago

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    6 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Tommy's Express® Car Wash

    Review Highlights - Tommy's Express® Car Wash

    Logan goes above and beyond to deliver the best service every time I am there and he is so helpful!!!

    Mentioned in 5 reviews

    Read more highlights

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    I am not sure when specialty car washes became such a cottage industry, but I'm glad there's one in…read moremy neighborhood. Charlie's Car Wash provides me a consistent, top-notch level of service each time I come by. Sure, I could do the wash myself, but when time is an issue and I'm going to get the same result, I will pay for the convenience factor. I signed up for one of the unlimited monthly wash plans ($40-ish) and I have absolutely gotten my money's worth out of that contract. I just pull up to the gate, the system recognizes my license plate and pulls up my options, and I drive right over to the entryway. The whole process takes maybe one minute from entry to exit. If I want extras, such as a hand detail, then I am given an option to tag that on to my overall order. The vacuums are free, they are easy to pull into, and there's always one open. You can always add a hand-detail option for $25-ish and I'd bet you would be very pleased with the level of detailed service that is provided! I know that some people can be finicky about who touches their car, but I feel pretty safe that my sweet ride gets treated carefully and mindfully each and every time. No fuss, no muss, and everyone is always friendly. Maybe a monthly subscription isn't in your range, but it's a deal if you are going weekly or more (like me) and gets my full seal of recommendation. Either way, Charlie's treats you right and delivers excellent service and value.

    I was not very happy with this car wash. The cheapest option they have is $10, $11 after tax, which…read moreseems a few dollars too much. And it didn't get the bugs off my windshield, so I still had to go to a gas station to scrub those off myself. I wish I hadn't wasted that money, it was pointless to even go through there.

    Shameriffic Shine - Engine bay cleaned after oil blowout

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    Amazing customer service that accompanies their great work. Not only did they do a fantastic job…read morecleaning out my engine block, but they connected me to a great, trustworthy mechanic to help me with other issues I experienced from a wreckless oil change job performed by a mega corporate garage. During my last oil change, mechanics overfilled my oil and didn't seat the dipstick upon finishing, causing potential engine damage and a massive oil blowout throughout my engine and all over the underbelly of my vehicle. Shameriffic Shine cleaned the mess up and recommended a garage that would be honest and fix the issues caused by the wreckless work of the mega garage I won't mention. Shameriffic is a great company and Kevin and Christina are the best! I highly recommend trusting them with any service you need!

    ABSOLUTELY AMAZING! After flooding my car, I was overwhelmed and desperate--enter Christina and…read moreKevin, true angels in disguise! They took immediate pity on my situation and managed to work me into their schedule as an emergency, even though this job turned out to be a massive undertaking. They went above and beyond, removing everything--seats, console, carpet--just to make sure every bit of water was gone. Despite how intensive the work became, they never once complained. Instead, they kept me constantly updated with progress and pictures, and somehow had it finished way sooner than I ever expected. I'm beyond grateful. Their compassion, professionalism, and hustle are unmatched. I will forever sing their praises. If you ever need help, don't hesitate--this team is absolutely amazing. Highly, highly recommend!

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    GO Carwash scammed my debit card charging 8 times $ 38.18 total $ 305.44 never has been membership…read more I was talking twice with managers they confirmed never membership I called three times main office letting message and sending e-mails without answer. I am sure this is an unscrupulous business that charge fraudulently customers. Be aware never carwash there they are thieves and criminals check your bank statements

    I don't think In all my years I have written a bad review. The reason I am doing it this time is…read morebecause of fraud and their lack of correcting the fraud. Since Go Car Washed open by us, I have been a loyal customer. I always do the basic car wash. Last year I started getting charged on my card over $26 for my once a month wash. Being honest, I told my credit card company I should pay $10 of it because I did the basic. This ke happening so my credit card company said don't go and see what happens. Upon following their advise I discovered they still charged me. When I finally got someone from Go Car Washed to call me back they said I signed up for a monthly plan. I DID NOT! So their company did it this. The proof is why would I only go once a month for basic wash if I did have a monthly and not go some months. Unbelievably, they will not reimburse me the fraud amount. Moreover, they were rude and unapologetic. I did this review for that reason and to give others a heads up about their unethical practices! Check your credit to see if they did this to you too. They lost my business and my entire family and friends. If they would have rectified their charges it would have changed everything.

    Tommy's Express® Car Wash

    Tommy's Express® Car Wash

    (8 reviews)

    After a short road trip I had the evidence of driving through the countryside. A windshield and…read morebumper covered in bugs. After the first pass, the bugs remained. They ran it again, and the bugs were still there. They wiped off pretty easily with my hand so I asked the attendant why the sides were cleaned so hard it knocked my mirrors around but never touched the front bumper His response was "yeah. We know" So after paying for the "works", I had to come home and finish washing my vehicle.

    I had been taking my car through this wash for the last 6 months and noticed this sticky substance…read morethat was on the lower sides of my car and around the wheels and wheel well. I finally investigated where this was coming from and narrowed it down to the car wash. I pointed this out after my last wash when I noticed it again and they tried to tell me it was something else that was the cause and that their chemicals could not have caused this sticky substance. Two managers verified that there was some sort of substance on my car and that it was not there prior to entering the wash yet the manager said they denied my claim and said it was not coming from their wash. Their corporate office had the same excuse and said it was not coming from their wash and acted like I was a liar and making a false claim. They used every excuse in the book to place the blame back on me. I even took another car up there to test the theory and my other vehicle had it on there as well after the wash. No accountability at all and they always take the blame the customer for everything approach. I will never come back here and have reported the business to the BBB. Save your car and your time and find another wash that won't place blame on you for their sticky chemical substances that get sprayed on your car. It basically ruined my paint job.

    Tommy's Express® Car Wash - carwash - Updated May 2026

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