I had the worst experience at Tommy Hilfiger Fairview Mall last night.
I spent a half our picking out various pieces of clothing to try on, many with two sizes of the same article so I could choose one.
When I went to try them on, the sales lady in the change room took all my clothing, put it all messed up in a bag, put it on the FLOOR of the store and proceeded to tell me I could only take six into the stall at a time, out of the bag on the floor!
I couldn't believe it! I asked her why and she told me (I'm 52) that I may be a shoplifter and these were store rules.
So she left the area and I took seven into the stall to compare. Well, she rushed back to the stall, asked me how many I had and I said seven. She started yelling, I asked her to leave me alone to try on the shirts.
Then she called security and said she felt she was in danger, while I was still in the stall trying on shirts!
I ended up buying seven shirts (only because of the time I had invested to pick them out) but I may have purchased as many as 15 had she been more polite.
I WILL NEVER shop at Tommy Hilfiger Fairview Mall again. How rude and insensitive.
Sincerely,
Jeff Sharpe
647.891.2773 read more