Loss of long term customer. Managements short sightedness in now requiring keeping a credit card on file in order to eat results in loss of regulars. If you can't keep track of what customers haven't paid then higher better employee's that actually can do their jobs correctly. Don't take your employee's failures out on your customers. Tommy Bahama's in Naples still values it's customers and delivers a dining experience that doesn't make the customer feel like a criminal. read more

Frozen Mai Tai on a hot afternoon! As usual staff helpful and friendly-beautiful bar and seating Thanks so much read more

I placed an online pickup order through the Tommy Bahama Marlin Bar website at 12:32 PM using their preferred ordering platform, ChowNow. The order was prepaid and included a 20% gratuity. After parking and walking to the restaurant, I received a text message at 12:47 PM stating that my order had been canceled and refunded because the restaurant could not make the order. Assuming this must have been an error, I still went inside and waited in line to explain what had happened. When I reached the counter and calmly explained the situation, several staff members immediately chimed in saying things like "I was watching and no orders came through." At that point it became clear that the order likely had not been acknowledged on their end and was automatically canceled after 15 minutes. Despite the fact that the order had been placed directly through the restaurant's own website and had already been prepaid with gratuity, there was no apology and no effort to resolve the situation by making the order. Instead, the staff member at the register told me that "ChowNow always doesn't work" and that I should have called the restaurant instead. That response was surprising considering the order was placed through their official website, which directs customers to use that exact system. I asked to speak with a manager and was told to step out of line. When the manager arrived, the interaction unfortunately got worse. Before I could finish explaining the situation, he interrupted with "Are you going to let me talk now?" and proceeded to repeat that none of this was the restaurant's fault. There was still no apology and no attempt to remedy the situation by simply preparing the order that had already been placed. What made the experience particularly disappointing is that this location has been one I've visited many times over the years. Mistakes happen in any business, and an online ordering system failure is understandable. What is not understandable is the complete lack of basic customer service and the unwillingness of management to take ownership of the problem or attempt to fix it. A simple apology and an offer to make the order would have resolved the entire situation. Instead, the response from both staff and management was dismissive and defensive. Unfortunately, that interaction has turned what had been a frequently visited restaurant into one I will not be returning to. read more

Tommy Bahama Marlin Bar - Incompetent manager explaining that it's my fault they didn't make the food I paid for. - Seafood Near Me - Estero, Florida

The only thing I'd change about this place is the size. It's TINY and quite packed but the food and service are fantastic so in my opinion it's worth the tight seating area. All of the food is amazing but the best item is the steak flatbread. Mushroom and onion are so tasty and the cheese and sauce flavors are out of this world delicious. You can't go wrong with the signature coconut shrimp and the mahi tacos are some of the best I ever had! It's no longer on the menu but they can still craft a delicious key lime martini and that's my favorite addition to this seafood dinner! read more

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Love this place for taco and martini quick lunch while shopping at coconut point mall

The perfect spot for low key, tropical vibes. Music is great, service is quick and food is delicious. Know that you might have to wait for a table, but it's worth it Food reviews: Skinny spicy margarita: not on menu but delicious! Perfectly balanced and spice definitely came through Corn dip: amazing. Think elote in a cute cast iron skillet! Not extremely cheesy but just enough to hold the corn kernels together. Guacamole & salsa: love this guac. More lime forward but so refreshing. Salsa has a good kick and deep flavor Ahi poke bowl: satisfied all the taste buds with the different textures. Fish is fresh and melts in your mouth. Perfect portion too. read more

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I love this place. Awesome staff, food, drinks. We visit often...when we can find a seat!

This has by far become one of my favorites. The staff make you want to come back with their awesome personalities and great service and sense of humor. Erica is a top notch server who takes the time to remember her patrons and what they drink. Ethan has a signature coconut mojito that my husband (who hates coconut and i who hate mojitos) were able to agree was incredible and worth drinking again. The steak flat bread, coconut shrimp, and Keylime pie are always spot on. The corn dip must also be awesome cause I hear everyone ordering it all the time. If you can sit at the bar, you get to enjoy the staffs incredible interaction with each other. It genuinely looks like they all enjoy working here which speaks volumes to the management. Mike is non stop bustling in the kitchen to push out the great food in a timely fashion as his bar staff positively greet patrons and keep the ambiance fun and entertaining. Happy hour is 3-5. It is self seating and I highly encourage you get a table while someone stands in line to order food which will be delivered to you. There is also often live music. Great place to hang out on a beautiful sunny day read more

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Still a great place for lunch while shopping around Coconut Point. The fish tacos were excellent and so was the avocado taco salad, though those two items were essentially $50 with a tip. Expensive, but the quality is pretty good. My one gripe is there isn't nearly enough outdoor seating. We had to sit in a cramped hallway out of the sunshine and away from the live music. Frustrating, but not enough to make us not go. And we will likely go again! read more

Food is delish, consistent with other states. Only drawback is no indoor seating. It's fully outdoor except for a ledge on the side wall by the store attached. It's self service, no servers. Summer is rough in SWFL, if only it was indoors! read more

Good food and nice ambiance, BUT note this location is very different from their Naples restaurant. At the Bar focused location at Coconut Point, you will need to order yourself at the bar, fetch your own water in a plastic cup from the water station, and your food will be served on disposable plates with plastic utensils. If you want a full service experience, this isn't the spot for you. But if you are on the go and fine with paper and plastic, get in the queue and snatch a table if/when a customer leaves. read more

Tommy Bahama Marlin Bar - Mini slider burgers - Seafood Near Me - Estero, Florida

Came here to relax while my teen shopped and it was such a treat to have a place to relax and dine that felt casual but still elevated. This is almost a self service experience where you order at the bar and find your seat. There was a line and so I recommend coming early. The food and drinks were great! The poke bowl and the cauliflower wings are my favorite! There was live music and it was the perfect touch read more

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This was a surprise find. We haven't been to Tommy bahama due to a lack of GF options but....... They made our options GF and they were so amazing. The mahi mahi grilled tacos.... Delicious. They had a blackened shrimp salad, I could have had 2. It was wonderful. We will definitely be coming back. The staff were extremely kind. The outside atmosphere with raining water to keep you cool was epic. Stop in for a quick bite and excellent drink. We will be back! read more

Tommy Bahama Marlin Bar - Best Mai Tai ever!!! - Seafood Near Me - Estero, Florida

I've wanted to try this for awhile . This is a great atmosphere with live music. I ordered a chicken salad and the poke appetizer. Everything was ok but no seasoning. I would love to try it again with a cocktail. read more

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Great place for lunch! Sitting outside with the sun, great food and very nice servers. This place is always hopping!! read more

Awesome food, drink and service at the bar! Awesome bartenders! They recently changed the menus took off some great items but replaced them with some great alternatives. read more

Tommy Bahama Marlin Bar - New Menu - new Happy Hour specials on food! - Seafood Near Me - Estero, Florida

It's all good but they need to stock up on chips in season imo I recommend the GUACOMOLE

Stopped by to have a nice lunch in the beautiful weather. We had the chips and guacamole to start and the coconut shrimp. The mojito and wine were nice. Unfortunately the food all came within a few minutes of receiving the apps. For the mains we got the sliders, taco salad with steak, and Mahi Mahi tacos. The food was good, however, as I was about to start my second taco, there was a long black hair running along side the fish. I lost my appetite. They did take the Mahi off, which was good. But just put a sour ending to the meal. For $120 before tip, I think we will go elsewhere. The live music was nice though. read more

Great place. Only negative it's a bit expensive. Staff is great and super dog friendly Coconut shrimp- 5.0 (best ever, we are coconut shrimp Fans) Frozen mai tai - 5.0. read more

Really great lunch here! We both enjoyed our entrees and glass of rosé. I got the ahi poke bowl and loved it! read more

Tommy Bahama Marlin Bar - Ahi Tuna Poke - Seafood Near Me - Estero, Florida

Food was great. Ordered the street corn dip and the chicken mango salad. Both were excellent. Service was perfect. Bartender helped us choose drinks and she was spot on. The drinks weee perfect. This place is cute and super convenient for a break while shopping read more

Order your food at the bar, then server brings it out. DELICIOUS! Quick service, great ambiance, even had a little live music while we were there in the afternoon. I had the Mahi Mahi tacos and he had the steak tacos. The food was outstanding! read more

Tommy Bahama Marlin Bar - Mahi Mahi tacos - Seafood Near Me - Estero, Florida

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Always a fun, friendly atmosphere with good food, service and festive live entertainment

Very disappointing. Went there for dinner, arriving at 8:45 pm. Had to place order at counter. The four of us placed our order and were shown to a table. Our drinks were delivered and the waiter said "last call". We were shocked to find out they close at 9pm. We mentioned to the waiter that our food hadn't even been served yet, we asked him to come back in 10 minutes , and we would order additional drinks.He said I'll be back in 5 minutes. The waiter never returned and when we saw him as we left, he was nasty a said " I told you it was last call". We won't be returning any time soon. read more

Stopped in for a bite to eat in April 2022. They had live music on the patio and it was the most beautiful warm day. We were seated fairly quickly. It was a little tricky to figure out how to order and get your food, as servers don't come to your table. However, it was definitely worth it! Honestly, some of the most delicious food I had while we were on vacation. We shared appetizer sized portions and enjoyed happy hour drinks! The bar is located in a busy shopping area. Parking can be a bit tricky, so be prepared to walk a bit. Enjoy! read more

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Good location in Coconut Point. Food was good , small inside space but does have nice patio. Service was less than friendly though.

I went into the store to day looking for women sandals. They were 120.00 a pair and the men were 80.00. No problem. My main concern is they are over priced. The sandals were the same brand but the men sandals used more material than the women. What is wrong with this picture? Tell me what is wrong? read more

This place was just what I wanted! Casual, outside and tasty! Had a seat at the bar where I was promptly served. Ordered the blackened shrimp chopped salad with extra shrimp. The presentation was outstanding and the taste even better! Could have used a bit more kick to the blackened, but still very good. Server was friendly and fast. Would not hesitate to return. read more

Tommy Bahama Marlin Bar - a woman behind the counter - Seafood Near Me - Estero, Florida

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We tried Tommy Bahamas in the coconut mall for the first time. You sit outside you order at the bar and then they serve you. We're able to sit on the side under an umbrella with lots of shade. We tried the Mexican street corn dip with chips. Best we ever had. We split the hamburger sliders. Both were very, very good. We had two iced teas and they were OK. Fun place to go for lunch. There are two people that were singing and playing instruments and they were great to hear. You felt like you were on vacation when you were there. read more

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Katie was great! The street corn dip is amazing. I got a cheese flatbread and it wasn't amazing, something was off between the cheese and the dough, not sure if it was the water as it tasted a little chlorine-y. They had the misters going which made the patio space way cooler than it was outside (very hot). Probably the best Tommy's experience I've had! Great job team read more

Have been coming here off and on for 2 years - off during the pandemic when everything was closed down, back on several months ago, and then ever since. We always aim for the bar, but it's always busy, even more so during "season", so we have also sat at the patio tables; both are ok, but obviously the counter is more fun. The cocktails are amazing - try the Coconut Martini! - and the food is always good. One of our favorite afternoon stops! read more

Tommy Bahama Marlin Bar - Seafood Near Me - Estero, Florida

Tommy Bahama merchandise is the best quality and very comfortable fit that any man could ask for. My golfer husband loves the shirts! Look for sales and you really have a bargain. They last without looking shabby. read more

Food is good setup is weird as they don't wait on you, you have to order at the stand. I just seen this as the type of place they wait on you. Now they do come around and can take drink refill orders if you leave your card on file. The staff was very nice and the food was good. We had corn dip it had great flavor. The coconut shrimp was good and the sauce was tasty. I had the chicken sliders they were just ok. The burger sliders were amazing. Solid 4 star experience and really cool place to hang out and grab a bite to eat or couple drinks. read more

Took the missus there for a valentines dinner while on winter break with the kids. We shared a bunch of plates. The blackened shrimp was a highlight. Some of the fried items were a bit too rich for my liking but that is a personal preference. The drinks and service were great. Nice ambiance - there was a street performer playing some acoustic ZZ Top, which yes please! Really good establishment here. Would check out again next time I am in the area. read more

I really like this bar! The happy hour is great, the food hits the spot. The staff is so kind and nice. They truly care about your experience. The only thing I wish is that the music was better or more island like. Some Bob Marley, or something like BB king- music that puts you in the mood and makes you happy. Unfortunately when ive been there I've experienced really sad or cringe worthy songs. Just kinda tacky. I know this place would be busy regardless of the music, but I would enjoy this place a lot more if the music was better read more

Tommy Bahama Marlin Bar - Wish they played reggae- then this place would be perfect - Seafood Near Me - Estero, Florida

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Cuban Sandwich, longtime staple here and delicious... is now off the menu. What the... Buh bye

Usually a fun experience with comfort food and pleasant servers. Malted Pie for dessert is decadent. Hostesses need training and a more professional approach to customers. read more

I came here at 4:15 pm on a Friday in November. The crowd was happy and drinks delicious. I had a roasted vegetable bowl with grilled shrimp and a Bahia sangria. Usually the Bahia sangria is $11 but they charge $9 at happy hour. The food was great and service was thoughtful and friendly. I highly recommend it. Ps - happy hour lasts 4-6 pm and wine is $7 and martinis $10 -- but the bartender oddly enough will charge full price unless you mention happy hour. read more

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Stopped here for a light lunch. Though I love Tommy Bahama clothing, this was my first time at the restaurant. I got the salmon avocado bowl and it was hands down the best "salad" I have ever had!!! Family for Nashville sliders and American sliders and everyone loved their food. Loved this place!! read more

Tommy Bahama Marlin Bar - Outside area - Seafood Near Me - Estero, Florida

Sam, Stan, and Ethan were working tonight and the environment/service was perfect! They were all attentive, kind, and making the experience the best. I love coming here and always feel so welcomed. read more