For those using AAA for roadside assistance, here are my issues:…read more1) I've been a "member" for 15 years; I renewed a month ago, but bought a new car that has roadside assistance for 2 years; 2) I thought it would simple to downgrade my plan from "premier" to "classic" . . . nope! 3) AAA Mid-atlantic - unlike AAA Northeast - does not provide pro-rata refunds . . . "it's a corporate rule" I was told over and over by the supervisor at the call center; 4) I also could not cancel my membership; I'm stuck with services I won't need for 11 months. 5) This is a greedy rule; 6) I had always declined roadside assistance from GEICO and USAA . . . but never again! As I learned today, it's the same level of service as AAA and MUCH CHEAPER! 7) With this auto-policy service, I can change at any time with a pro-rated reduction; 8) I cancelled my AAA auto renewal and will never use them again. Don't get caught in the AAA-renewal rut out of habit as I did; there are other strong alternatives that won't take advantage of a life change.

This has got to be one of the most efficiently run operations/ offices I have experienced as a…read moreclient. This review is for the DMV service option that AAA offers as a quick, no stress, time saving, hair saving( yeah and I only have 7 left) alternative to dealing with a DMV office. All included in the membership. Additional perks, benefits, bonuses and observations- * Value - for $3 a month, I have all DMV services, discounts on my auto insurance, a defensive driving class offered for a fee, roadside assistance( towing, tire service and fuel delivery, battery and lockout service),travel planning assistance, free maps, FREE Identity theft protection and free Hertz Gold rental car membership. * The communication between the staff is phenomenal. Great teamwork.. * Thank you to the wonderful and proactive manager Alice.Hats off to the methodical and kind Jim who got me in and out in less than five minutes.The accommodation and respect I got from Melvin was so warm and off the charts regarding my specific situation being a military veteran and leaving for an overseas assignment in a few hours * The line was seven deep as the door opened at 9 AM and three different AAA employees including Alice greeted us all with smiles and walked us to different counters depending on our appointment or service needed * This Garden City location is a half a mile south of Old Country Road on the south west corner of Franklin Avenue and 12th St. The entrance is from the rear. Panera Bread is next door. There are loads of parking spaces. AAA grade to this AAA Garden City office!

Made an appointment, came in, and the woman helping us was totally clueless, waste of time. Do it…read moreyourself or go elsewhere.

They were very nice to deal with, especially Priscilla Simpkins. She was our agent and had a lot of…read morepatience as we made several changes. However, there was one situation regarding a hotel we booked through them but it did not go through and had to be booked again at a higher price. In spite of this, they were very professional to deal with.

Fern helped my husband and I create a beautiful Parisian honeymoon for this coming February. She…read morehas always been easy to get in contact with, so helpful, and touches base about plans every so often. Without her, I'm not sure if we would ever go on a honeymoon; the process of finding hotels and flights, plus transportation in between said hotels and flights, is massively daunting. Fern took care of 100% everything. We know that we'll be having a once in a lifetime experience in a few weeks all because of her attention to detail! Can't wait to add an update soon :)

Joan helped us book a cruise on Princess when we lived in NY. Now that we are in Florida, she has…read morehelped us book a trip to Hawaii and a Med Cruise. I really don't think I could have done it without her, even though I've been booking my own travel for years. When the airlines changed our schedules, she handled it beautifully. The trip to Europe starts in Barcelona, and I think I would have booked a lesser hotel than she did, as she has been there and knows the area. Don't hesitate to call her!

The Ladies at the agency maintain a good level between professional service and warm friendly…read morepersonalized advice. The itenerary they put together for our trip to Azores was perfect, complete and tailored to our tastes and wishes. They were very patient with us and our constant changes and questions. Thank you! We had a wonderful time.

Thanks to Maryam and Isabel for their great work as always they do .we had a amazing time in Aruba…read more. They are professional what they doing ,always ,and can't wait for my next vacations plans with them.

I've been a member of Global Discovery Vacations for nearly 30 years. The first several years it…read morewas wonderful and I upgraded a few times. The past 5-7 years it's gotten worse and worse. We upgraded to the VIP Membership about 2 years ago because we were seeing having problems getting good condos and they were not as abundant as they once were. We are at the highest level membership with Global that you can get. After upgrading to the VIP Membership and thousands of dollars later we feel we were lied to and manipulated into upgrading. My advice to anyone considering buying into Global Discovery Vacations...DON'T!!! It has become a rip off and you will NOT get anything close to what you will be promised. The VIP Membership is a total farce, we are not seeing any decent places (less options than previously had and the accommodations are much worse, if you can even get a place). Avoid joining Global Discovery Vacations, it has now become a rip off!!!!!!

This "vacation club" in short is 200% a bait and switch. Every upgrade is a bout 4K, if you don't…read moredo the upgrade you get less options to choose from every year and you get places that are 30 yrs outdated. So disappointing. Zero customer service. The last upsell we sat through, the sales rep got pissy with us because we did not join the want to be on camera for the virtual presentation.

Been here outside waiting since 3:45 with the place empty (lady was in the back room) and the lady…read morejust walked out from the back to the front to tell me that it's closed even tho it says they're open till 5pm.... There's literally no management and people do whatever they want, sorry but I drove 30min to get here and now I gotta drive another 30min back after accomplishing absolutely nothing just cause "staff" wants to close early, this is crazyyyy for me

Gena at Lynott Tours helped us plan the ideal family trip in celebration of my mother's 85th…read morebirthday. We had such a wonderful trip! Every aspect was perfect. We loved each of the hotels, the sites, and the restaurants, and Conor was an A+ driver and guide. The highlight of the journey for us was meeting the warm and welcoming and totally delightful people of Ireland. This incredible trip will live forever in our memories. I highly recommend Gena and Lynott Tours for anyone wishing to visit the Emerald Isle.

Gena at Lynott Tours was phenomenal in planning my trip to Ireland and Scotland. Every detail was…read moreperfect. No glitches at all (no missing flights, tours, transportation, etc.). I HIGHLY recommend working with her for a vacation of a lifetime!

BEWARE - In my opinion FreeGate Tourism Travel Agency is a totally disreputable company! Do your…read morehomework before selecting a professional travel agency. Only deal with travel agencies that are USTOA Members. FreeGate is not listed as a current USTOA Member, although, certain websites list FreeGate's affiliation to USTOA. My family & I found out the hard way. We decided to use FreeGate Tourism Travel Agency because we were not familiar with all the nuances relating to international travel, and counted on its expertise to plan our vacation. Our family vacation was utterly destroyed because of this company's ignorance regarding passport regulations. FreeGate Tourism unconscionably neglected to verbally communicate (either in person or over the phone) the existence of a 6-month passport rule when travelling to certain destinations out of the country. Due to FreeGate Tourism's blatant failure to verbally advise us of such vital information, two family members were stranded at the airport unable to board the flight, even though they possessed valid passports that would not expire for two months. To add insult to injury, FreeGate Tourism refused to take any responsibility for its reprehensible actions. When questioned about the 6-month passport regulation, we were directed to a general disclaimer, which was sent as an attachment, via e-mail, but never opened or viewed. This veiled attempt to disclose imperative travel information is disgraceful. Shame on FreeGate Tourism for its shoddy and unprofessional business practices! Due to FreeGate's slack communication policy two of my family members were denied the beauty of the Galapagos Islands, a once in a lifetime trip, with no compensation or refund for their expenses.