After Ungerman ghosted us, I became my own contractor. After reading a few reviews, we were hopeful…read moreThe Carpet Guy could help us. I sent an email request through the website and quickly received a reply. Tom then scheduled a time to come out to give us an estimate. There is a $50.00 charge for the initial estimate. We needed a new pad and our carpet stretched back into place. Tom called us on his way and arrived on time. After providing us with his estimate, we decided to proceed. We were able to schedule a time for Tom to complete the job. Tom is very friendly and communicates very well. Within a few days our job was completed, In my opinion very affordable and excellent service. I would highly recommend Tom for any of your carpet needs.

Hired Tom to fix an area our puppy chewed. He responded super fast even on a Sunday, and got us…read morescheduled quickly. He showed up promptly on time and the service was not only quick but also outstanding. Cannot recommend him enough and I never post a review for anything.

My project with them started out like all my projects getting quotes from a few companies. But was…read morereally impressed and felt comfortable when Casey was out to see what I want and give me other options. During the installation the installer noticed being an older house the the basement had settled over the years and and not completely level in one area. Rather then install the floor that would have problems he pointed out and showed me the issue. Gave me a very reasonable solution and a great price to correct the issue. Issue resolved the new floor was installed at a great price and with detailed quality.

Lots of amazing choices and not just for flooring. I had my fireplace retiled by them and it looks…read moreterrific. One of a kind now. All floors top quality and installation people careful and helpful.

We had a great experience working with Floors of Distinction. They worked with us to replace our…read morewood flooring in our kitchen and hallway and our stair railing. They were knowledgeable, personable and very helpful in guiding us to get to a good decision. I worked mostly with Colleen and she was great, and, all of the team members that supported the project were great to work with. They came to our house a few different times before, during and after the project. The level of service and quality of work was worth what we paid. I recommend Floors of Distinction and will work with them again!

I would highly recommend Floors of Distinction for any flooring needs. The selection is outstanding…read moreand service even better. Bruce was very knowledgeable and patient. I can be very indecisive and never felt pushed into making a decision. I am very happy with how my new carpet turned out and will have no hesitation about using them again in the future. Thank you Bruce and team for your work!

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

Jon did an amazing job of stretching buckled carpet in several places. He had to deal with two door…read moreopenings, one large and one regular, floor registers, and a square pattern that could not have irregular lines. He had to do a lot of hand cutting. He absolutely knew what he was doing. It looks great. He has been doing this for 40 years. Very professional. I would HIGHLY recommend him. He is the best. I would give him ten stars if I could.

John repaired two buckles in my office carpet with an amazing finish. The carpet had to be trimmed,…read moretacking reinforced, re-stretched around some cabinets and then the buckles stretched out. John is knowledgeable with 40 years experience. The price was reasonable and the workmanship worth the cost. I will recommend John, with a 5-star rating. John also does carpet cleaning.

We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

We worked with Cody to pick out new carpet for our living room. We looked at other options, and…read morefelt the service was best with these guys. He worked with us to get us the best option and was very flexible with installation. We later had a warranty claim and he was great on getting us the replacement and getting that installed. I have to say that from service, to quality to price, I won't go anywhere else.

They are the best - had nice quality carpet, worked around our schedule and did an awesome job…read moreinstalling the carpet as well as handling a few minor carpentry issues! Loved working with them!!