So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

I wanted to recognize Jarod and Jodi at B & B Carpet One in Chanhassen for their outstanding…read moresupport and expertise during our recent carpet purchase for our home. We had a stairway runner and carpet throughout our upstairs that were worn from years of use, including traffic from three kids. Throughout the carpet selection process at Carpet One, Jodi's guidance made it easy for us to choose the perfect carpet--her knowledge and patience truly made a difference. For the stairway runner, we had a specific design in mind and eventually found it online at a different merchant. We truly appreciated Jarod's flexibility and willingness to have their installers handle the stair runner installation along with the carpet they sold us. After selecting the carpet, we realized we needed refinishing on the stained and painted surfaces of our stairway before runner installation. Jarod found a skilled painter to handle that part of the work. Once the painting and staining were completed, their installation crew--Sam and Corey--arrived and meticulously installed both the carpet and runner. We are genuinely grateful for their attention to detail, professionalism, and personable approach. Their focus on perfection throughout the installation was evident, and working with them was a pleasure. In the end, everything looks fantastic, and we could not be happier with the results. Thank you for going above and beyond to help us. We sincerely appreciate the expertise and dedication of everyone involved. We would recommend B & B Carpet One to anyone considering re-flooring their home. Thank you all for making our home feel new again.

We selected this place because it was local. Mistake! They were helpful in the selection process…read more The installers come in - never even introduce theirselves. They do the job. Their goal as stated to me is to "clean up at least 90% of the post installation mess". We had 0% cleaned up. Carpet threads all over the house, staples all over the floors. We ran the vacuum at least 10x to get all of the debris picked up. Shortly after install we notice visible seams. A large one with an unfinished area in the main room. Another very visible seam in the bedroom. They did send a repair specialist to attempt to fix the seam. After being told they would "re-stretch" and fix, he was at the house for 10 minutes. Threw 2 staples down and hit the seem with a carpet hammer. Off he went. So much for the re-stretch. So much for the mentioned independent inspection. It looks the same. Not to mention, coming 1:45min late for the repair appointment. Also, the man I spoke to "Mike" with horrific customer service speaking to me like I was his child. Lecturing me how to justify the incompetence of the installers. We try to support local. AWFUL all around ! Embarrassing.

After Ungerman ghosted us, I became my own contractor. After reading a few reviews, we were hopeful…read moreThe Carpet Guy could help us. I sent an email request through the website and quickly received a reply. Tom then scheduled a time to come out to give us an estimate. There is a $50.00 charge for the initial estimate. We needed a new pad and our carpet stretched back into place. Tom called us on his way and arrived on time. After providing us with his estimate, we decided to proceed. We were able to schedule a time for Tom to complete the job. Tom is very friendly and communicates very well. Within a few days our job was completed, In my opinion very affordable and excellent service. I would highly recommend Tom for any of your carpet needs.

Hired Tom to fix an area our puppy chewed. He responded super fast even on a Sunday, and got us…read morescheduled quickly. He showed up promptly on time and the service was not only quick but also outstanding. Cannot recommend him enough and I never post a review for anything.

I am disappointed in the installation of 10 inch Marmoleum squares in my kitchen floor by…read moreJ.O.Thompson, as there are several places around the edges where the squares are not stuck to the floor. I prepared the floor exactly as Chuck at J.O.Thompson suggested. Chuck inspected the floor before scheduling the installation, telling me the floor preparation was very good. I specifically asked Chuck about the samples which he provided, which were not flat, and if this would affect how they stayed stuck to the floor. Chuck assured me his installer would stick them firmly to the floor without a problem.

The Women's Drum Center was doing a major facelift to create a percussion appreciation center. The…read moreold carpet was from a big box store and had duct tape along the seams of the three sections. J.O. Thompson was recommended to me and I could not be happier. I met Chuck at the store to discuss my issues and we scheduled a visit to the Women's Drum Center where they made recommendations for a transition edge to allow us to move loading carts over the edges and not create a tripping hazard. They also recommended heat sealing the 3 sections so it appears as one large piece! JOT came in the day before to remove the old carpeting allowing us to mop the floor. They ran the new carpeting all the way to the wall providing a much cleaner look and cutting around a large column. The quality of the new carpet is so nice on bare feet. The work team was efficient, respectful and did a great job cleaning up after the installation.

Good product, fast install…read more We've noticed significantly less humidity since they completed the install. I don't miss having to empty out the portable dehumidifier units I was using prior. Would recommend them for your needs.

I am a Saint Paul home owner who needed a professional to look at basement structural issues, which…read morewere identified in the inspection report when we bought our house. Jon came by, was very polite, and gave an honest assessment of the situation. He indicated that none of the issues were urgent but did show me what to look for going forward along with a thorough explanation of how they would remedy sagging columns, failing girder, etc. This was accompanied by a writeup and plan picture. I would be confident in hiring SafeBasements if we need to get this work done in the future.

Contacted Albert's resurfacing to get a quote on redoing concrete paint on our front porch. Quick…read moreresponse, reasonable quote. Al was out and had the job completed the job within a week. The porch looks amazing, he had to remove the old surface and apply the new paint/coating. He was neat and detailed and did a great job, I would highly recommend. Jill L

They were great, especially Annie. They were always quick to respond to everything, and their work…read morewas outstanding. Very, very pleased with the job they did and the communication is top-notch. Highly recommend.

It has only been three years since my vinyl floors were installed, and in several areas of my home,…read morethe floors are now warping. I am disappointed, and I suppose I shouldn't expect more than we got for the price we paid. Grumble, Grumble, Grumble!!

I was introduced through my general contractor and I am so happy with the work they did in my…read morebasement. I had both carpet in a main room and on stairs, and LVP installed, and it looks amazing. They were very professional, priced competitively and so helpful through the process. I would recommend using Lefebvre's.

We ordered carpet for our entire house. They came and measured it up and we found a carpet we…read moreliked. Scheduled our install and in 2 days both our upstairs and downstairs was completed. Thank you