ServiceMaster report…read more Reposting as the company asked me to take the review down in good faith while "looking into the claim". I had a water leak that ended up dropping some ceiling on the first floor so I submitted a claim to Travelers and upon speaking with my agent they advised they use and dispatch ServiceMaster for their restoration and water damage services. I spoke with a representative whom got people scheduled quickly, however after the first field visit it all went downhill. We had trouble getting a hold of the service technicians in the field who were supposed to be there to check on the equipment and status of water damage. After not hearing from the technicians and having to reach out to contacts directly rather than the office schedule their employees and hold the responsible we uncovered that one of the dehumidifiers had the hose disconnected and was leaking water all through the floor on the first half bath. This water penetrated the tile floor, cement board underlayment, and subfloor; dripping and leaking into the basement below. No technicians on site, I had to turn the machine off myself to make sure no further damage was done. The come and replace the equipment the next day, and then it runs for about 5 days straight tripling my electric bill. After it tested at an adequate moisture level the machines were removed. Now I'm left with further damage to my condo AFTER ServiceMaster was dispatched by my insurance company. And nobody wants to be responsible for damages. The fact of the matter is these damages would not have happened if ServiceMaster did not come into my home. I would use someone else or think twice about using ServiceMaster so you don't have the same headache as me. Original claim 6/23/25. Still not back into my place. BEWARE.

If you are searching for Restoration Service companies, you probably have no idea who to go to…read more Its one of those things that most people don't know much about and when the unfortunate time comes that you need to use one.....you don't really know who to choose! It's also really important work, which adds complexity to most people's already super stressful situation (think flooding, fires, lead etc). I ended up using the services of Service Master Restoration by Wills after meeting with Rory Bedell, the Senior Operations Manager. By that point I had met with a few companies; but Rory stood out as he was extremely knowledgeable and patient while answering my questions. He not only gave me the sense that he was able to do the work, but that he also cared about the work being done correctly. In addition, Rory also helped me navigate the insurance claim (which in CT is no easy task). Once the work began, I was impressed with how professionally the team worked the job. Bill, the onsite Supervisor, was very experienced and led the team who did the work. Bill and the team worked hard to ensure all the tasks were completed. If any questions or issues came up, Rory was available to be contacted and very responsive to address them. I was communicated to and updated when needed, so I felt like I always knew what was going on. At the conclusion, the work was completed within the estimated time frame given, and I was happy that I went with the Service Master by Wills team. If you are in need of a Restoration Service company, I would recommend that you contact them! Hopefully, this will help someone else out there who isn't sure who to go to, as I was in the same situation.

Easy to work with, very responsive, did great work and handled everything with insurance. What more…read morecould you want?

Paul Davis was there for us. We experienced a devastating…read morepipe burst in the winter of 2021 at our home in Shoreline CT. Paul Davis helped us get through the initial stages with deep 24-hour availability and attention. The Paul Davis remediation supervisor Joseph D ("Joe") ensured the water damage was triaged as soon as possible leaving us with a house ready for reconstruction. During the entire process Joe made himself available day and night and no question was too trivial for his attention. As we moved into the reconstruction phase we spent time with Paul Davis restoration associate Jeremy L who was amazing at providing us with a detailed estimate and patiently fielding all of our questions and concerns. Our homeowners insurance company equally reported positive, seamless interactions and cooperation from Paul Davis to assess and process our insurance claim.

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

I had a great experience working with this Restopros. They were punctual, professional, and…read moredelivered exactly what they promised. The team arrived on time, worked efficiently, and paid close attention to detail throughout the entire process. The quality of their work exceeded my expectations, and they made sure everything was completed to a high standard before finishing the job. It's refreshing to work with a company that values both timeliness and craftsmanship. I would absolutely recommend them to anyone looking for reliable service and excellent results.

We hired this company after hazardous conditions after a fire. We were unable to enter our home…read morewith all our contents left inside. We were very dissatisfied.

This company was reccomend by the adjuster we hired for our claim. Dave and his crew did an…read moreexcellent job in our basement. We had about 2 inches of water. They cleared everything out, removed sheetrock and disinfected the entire area. They left air blowers for 3 days. On the 2nd day gentleman named Chris came to disinfect/spray again and rearranged the blowers. He was very nice and looked over the area thoroughly. He showed sympathy for our situation and was very sociable. In a time of crisis like this, when water needs to be removed immediately, I was so pleased with this company. They did an awesome job for an affordable price which left us with funds to rebuild. I will definitely reccomend them!!

Great company to use when you want the job done right Dave…read moreand his crew are very professional and will be definitely using them again on future projects

Andrew and his crew were absolutely awesome from start to finish!…read moreA leak in my apartment caused extensive damage to ceilings and walls in bathroom and two bedrooms. Spaces stepped in and took care of everything Andrew came as promised and completed in promised time frame ! The best part is he called the day of completion to check! He told me he would gladly come pack for any reason at all Thanks Andrew

We are a small community based Credit Union in Manchester. We have used Spaces almost exclusively…read morefor all of our repair needs. We have had them repair toilets, install hot water heaters, and rebuild handicap ramps and decks. Every job is done with the upmost of professionalism. I joke that the company hires Ninjas because when I place a call or email them for service it seems like they are here before I hang up the phone or press enter on the computer. They are efficient and get the job done the right way the first time. They have been working around our schedules and doing the work at the most convenient times so as not to interrupt our traffic flow of members. I can not say enough good things about this company!!

Yes, Five Stars. Look at the other reviews, they're Five Stars too…read more This is a great company and easy as heck to work with. A few years ago I contacted them to clean my gutters but also install gutters on my garage. They sent me an estimate electronically, I signed the contract and they did the job shortly thereafter. Aside from the clean (and new) gutters, you wouldn't have even known they were at my house. This year I needed the gutters cleaned again and didn't hesitate to contact RIO. Oh and RIO sent me a reminder via email, reminding me that I should get my gutters cleaned but also giving a list of their other services (power washing, roof washing, tree services). Again I was able to engage them via their website, received the quote quickly, approved it, scheduled the date. Well the date came and they guys didn't come out but Gabriel called me saying that they got hung up on another job and it was getting late and dark out and he said he didn't want them to do my job in the dark (makes sense). He said that the guys could get hurt or miss some clean up. I appreciated that. A quick reschedule occurred. I really, really dig the electronic contract, quote, appointment and such. That's my kind of contractor. Check them out. I think you'll hire them too.

Two workers came to my house late in the afternoon. They attempted to finish when it became dark. I…read moreasked the owner to return to finish the job, but he refused. I had to hire another contractor to clean my gutters properly. Stay away from this contractor.