Dr. Fuertes has been seeing my child for almost 3 years and we think she is wonderful! She takes…read morethe time to talk to you and then listens to what you have to say, which is appreciated as it happens so infrequently with doctors. We can't recommend her enough!

Professionally, I have worked with many child psychiatrists over the years, so the bar was set…read morepretty high when seeking one for my own children. Dr. Fuertes is one the most kindest, compassionate, and supportive doctors I've ever met. She asks all the right questions and actually listens and reflects on not only what the parents have to say but especially what the child has to say. It is a hard decision to medicate a child, and Dr. Fuertes takes parents' concerns very seriously. But the reality is a low dose of a medication can go a long way in helping alleviate the symptoms of a child and greatly improve their lives and those around them. I would follow Dr. Fuertes to the ends of the earth to treat my children, and I recommend her to everyone I know.

Fantastic experience so far, I've been working with a Dr virtually for over a year now. The app…read moreworks well, no issues ever contacting my doctor and payment via the app is easy to use as well. My Rx gets sent to CVS immediately after we meet each month. My Dr spends the full 1/2 hour with me and I'm doing really well these days. :-) Please don't let location be your barrier to exploring mental health care. Virtual care can work just as well!

I reached out to this office while struggling with depression, ADHD, and a lapse in medication…read more This is a serious concern in the psychiatric field, at least it has been in the past with any other facility I've worked with. There was no sense of urgency or concern from the moment I called to make an appointment until the experience I had with the appointed psychiatrist. I was met with confrontation at the best of times and complete aggression at the worst. At this point, it seems structural because it was consistent. When making the appointment, I informed her that I was in crisis and needed to get in as soon as possible. However, I was met with impatience, a lack of empathy, and disregard for me as a human being. It felt like she didn't understand the field she was working in or how to deal with people in that situation. I wasn't a perfect human; I was confrontational as well. So, I just want to note that. However, when I realized that this wasn't helping, I could only see the structural incompetence happening in this practice. The psychiatrist was extremely confrontational and seemed to have no understanding of how to converse with a patient or build any form of trust. This is a very vulnerable time for someone to come in, and I was met with being talked over and kept asking, "Can I talk now?" or "Can I talk now?" or "What I said that's not what I said when I repeated what she had said that offended me." She seemed more concerned in proving her rightness than in understanding my perspective. I don't know, but this seems pretty structural at this point with this practice. I've never had an experience like this at a mental health facility in my life. And I worry about keeping this a secret because I do feel more of an obligation to warn anyone who might be in a more vulnerable situation. There could be fatal consequences if they reached out and experienced what I experienced. And I really hope that I can help somebody by sharing my experience.

I would highly recommend John to anyone! I have been seeing him for over a year now and I connected…read morewith him instantly. He is a wonderful listener, kind and caring person. He is very knowledgeable and helps me reach my goals in therapy.

John is thoughtful with an understanding of my concerns and issues. I have seen John for several…read moreyears, he gets me and gently helps me find my way. He is good.

My experience with Alisha Shim at Columbia Counseling was extremely disappointing…read more I felt significant pressure to discontinue controlled medications, and the tapers that were recommended for me did not feel medically safe. During one taper, I was unable to sleep for nearly a week. I emailed the office early in the week asking for help, but I did not receive a response until after 6:30 p.m. on Friday. When Alisha finally replied, I was essentially told I had run out of options. I had requested a non-controlled medication to help with the insomnia, but that request was denied. My primary care physician later prescribed the same type of non-controlled medication I had requested without hesitation, and it worked. On multiple occasions, the taper instructions were written in such unusual doses that my pharmacy was unable to fill them without clarification. As a result, I went several days without my medication while waiting for the prescription issues to be resolved. During a separate taper, I developed significant withdrawal symptoms, including "brain zaps." At my final appointment, I told Alisha I was at my wits' end and explained what I was experiencing. Rather than addressing those withdrawal symptoms, the recommendation was to further reduce my anxiety medication. That was the point at which I lost confidence in my care and decided to leave the practice. I was also told that she could not legally prescribe certain medications. That explanation was confusing to me because I had previously been prescribed one of those same medications in the past. Whether the issue was practice policy rather than a legal restriction was never clearly explained. In my experience, my concerns were not adequately addressed, and I felt there was greater emphasis on reducing or discontinuing controlled medications than on safely managing my symptoms and withdrawal. My experience at Columbia Counseling changed noticeably after Carroll Health took over, and I no longer felt I was receiving the same level of patient-centered care. Based on my personal experience, I cannot recommend Alisha Shim or this practice. I wish I could give a -star rating. I was a patient for over 15 years

They choose not to communicate with their patients and their doctors. They make appointments for…read morethe patient without the patient's consent to change the appointment, and the doctor doesn't know what change was made. The new owners are in trouble; they have zero regard for the people who use their services and their doctors. They have no time or respect for patients who call or visit their office for help. They don't tell the patient or the doctors that they are making changes. I love my doctor, but I hate this office. If it weren't for my insurance, I wouldn't use it.

After struggling with neck and shoulder pain for years, I was seeking a route cause. I met Elyse…read morethough BioDentist where it was discovered that I had tongue tie. This is a condition where the tissue tissue under your tongue connects it to the bottom of your mouth and when you have too much of this tissue it creates tension in the mouth and body, posture, grinding and affects your airway. I decided to have what's called a frenectomy where they release the tongue. Before having this minor procedure, you must first go through Orofacial Myology which is a process of tongue strengthening via certain exercises over a period of 12 weeks. Elyse was my therapist and she was amazing to work with. We did a combination of in-person and virtual appointments. She also has several dentists that she works with to do the procedure so you can choose one that works best both geographically and for your budget. She also includes 2 Cranio Sacrial therapy sessions which were wonderful and incredibly relaxing!

From the owner: Tongue Specialist, Preparation for Tongue or Lip Tie Surgery (Frenectomy). Breathing Analysis,…read moreTeeth Grinding and Clenching. Cranial Sacral Therapist. Virtual and In-Person. Therapeutic Mudpacking for scars and trauma sites. Certified Emotion Code Practitioner. Diplomat QRA Practitioner (Quantum Reflex Analysis). Author. National Speaker.

i will preface that my experience with innovative is also based on the fact i was rejected from…read moreseeing my previous psychiatrist at another practice due to missing appointments. so this practice is kinda my saving grace. i have been going to my psych here for 3 ish years and she has been able to accommodate me on my needs when discussing treatment, even when i mentioned a medicine i am on now that she was a little hesitant about. additionally, the front desk has been very communicative with me when making refills or discussing other situations like when i needed a refill during an out of state trip. what i got out of this care is that when you put the effort into your own mental health, other people will too. just being on top of communication will save you a lot of strife.

Madison is wonderful! She truly listens, responds quickly, and makes me feel supported every step…read moreof the way. I always feel well cared for in her hands. The staff at Innovative Psychiatry are also fantastic--professional, kind, and always welcoming. From scheduling to follow-up, they make the whole experience smooth and supportive. I've recommended this office to numerous friends and family because of the outstanding care and compassion they provide.

The front desk and billing staff is among the most courteous and efficient I have worked with! The…read morecounselor I am working with is caring and professional. The practice does offer both in-person and telehealth options across quite a few locations. I highly recommend this practice to anyone who is seeking care!

So where do I start. The desk staff are polite. They are one of the few offices that took my…read moreinsurance, so I had little choice. The professional staff could use better bedside manner. They seem to grow more frustrated as time goes on. The staff prescribing medicine could be clearer; their verbal instructions didn't always align with what was on the bottle. Their billing system could be better, but that is minor. I feel they are genuinely good people but they fail in a few key areas of service.

Jamie provides top notch officiant and counseling/coaching services. Very reasonable packages…read moreavailable! We could not have imagined being married by anyone else We are so grateful to have a superb and beautiful ceremony thanks to Jamie. She was incredibly communicative during the entire process, flexible with scheduling and location as needed. Jamie even takes care of turning in the marriage license post ceremony- huge help!!

Jamie was phenomenal! I cannot say enough about her patience, thoughtful authorship and positivity…read more I received several compliments on the service. Even with my 2 year old in full toddler mode she was a champ.