Dr. Fuertes has been seeing my child for almost 3 years and we think she is wonderful! She takes…read morethe time to talk to you and then listens to what you have to say, which is appreciated as it happens so infrequently with doctors. We can't recommend her enough!

Professionally, I have worked with many child psychiatrists over the years, so the bar was set…read morepretty high when seeking one for my own children. Dr. Fuertes is one the most kindest, compassionate, and supportive doctors I've ever met. She asks all the right questions and actually listens and reflects on not only what the parents have to say but especially what the child has to say. It is a hard decision to medicate a child, and Dr. Fuertes takes parents' concerns very seriously. But the reality is a low dose of a medication can go a long way in helping alleviate the symptoms of a child and greatly improve their lives and those around them. I would follow Dr. Fuertes to the ends of the earth to treat my children, and I recommend her to everyone I know.

Fantastic experience so far, I've been working with a Dr virtually for over a year now. The app…read moreworks well, no issues ever contacting my doctor and payment via the app is easy to use as well. My Rx gets sent to CVS immediately after we meet each month. My Dr spends the full 1/2 hour with me and I'm doing really well these days. :-) Please don't let location be your barrier to exploring mental health care. Virtual care can work just as well!

Finally took the leap to seek therapy. Scheduled a virtual appointment, was in the room on time. I…read morewaited 10 minutes and my therapist did not show up. To say I feel mortified is an understatement. I called the front desk and asked for my copay back and all future appointments to be canceled. I was told they accidentally scheduled me with someone who hasn't worked at the practice since May. The lack of empathy was unbelievable. What a crushing expierence for someone.

John is thoughtful with an understanding of my concerns and issues. I have seen John for several…read moreyears, he gets me and gently helps me find my way. He is good.

I would highly recommend John to anyone, who, like me (before I met John), was skeptical and…read moredismissive of therapy. From the first call when John set up my appointment, I could feel a kindly smile in his voice. John is very personable, patient, kind, intuitive and a wonderful listener. He offers concrete, actionable advice, and is always supportive and encouraging. He is very punctual with his appointments, for which I am extremely appreciative. This tells me he respects my time and it is mutual. If you're trying to work through an issue or just need a confidential, non-judgemental listening ear, John is the person to go to.

They choose not to communicate with their patients and their doctors. They make appointments for…read morethe patient without the patient's consent to change the appointment, and the doctor doesn't know what change was made. The new owners are in trouble; they have zero regard for the people who use their services and their doctors. They have no time or respect for patients who call or visit their office for help. They don't tell the patient or the doctors that they are making changes. I love my doctor, but I hate this office. If it weren't for my insurance, I wouldn't use it.

I wish there were negative stars- just for this one review…read more Horrible psychiatrists who wont refill meds within the appropriate time. Management can't seem to get their stuff together- won't answer calls or email- you gotta show up in person, except that none of the psychiatrists of therapists work in office so you still have to wait around until someone can get a hold of said doctor so you can get your head meds. For being a clinic that deals with people whom are generally in distress they sure are aggravating.

After struggling with neck and shoulder pain for years, I was seeking a route cause. I met Elyse…read morethough BioDentist where it was discovered that I had tongue tie. This is a condition where the tissue tissue under your tongue connects it to the bottom of your mouth and when you have too much of this tissue it creates tension in the mouth and body, posture, grinding and affects your airway. I decided to have what's called a frenectomy where they release the tongue. Before having this minor procedure, you must first go through Orofacial Myology which is a process of tongue strengthening via certain exercises over a period of 12 weeks. Elyse was my therapist and she was amazing to work with. We did a combination of in-person and virtual appointments. She also has several dentists that she works with to do the procedure so you can choose one that works best both geographically and for your budget. She also includes 2 Cranio Sacrial therapy sessions which were wonderful and incredibly relaxing!

From the owner: Tongue Specialist, Preparation for Tongue or Lip Tie Surgery (Frenectomy). Breathing Analysis,…read moreTeeth Grinding and Clenching. Cranial Sacral Therapist. Virtual and In-Person. Therapeutic Mudpacking for scars and trauma sites. Certified Emotion Code Practitioner. Diplomat QRA Practitioner (Quantum Reflex Analysis). Author. National Speaker.

i will preface that my experience with innovative is also based on the fact i was rejected from…read moreseeing my previous psychiatrist at another practice due to missing appointments. so this practice is kinda my saving grace. i have been going to my psych here for 3 ish years and she has been able to accommodate me on my needs when discussing treatment, even when i mentioned a medicine i am on now that she was a little hesitant about. additionally, the front desk has been very communicative with me when making refills or discussing other situations like when i needed a refill during an out of state trip. what i got out of this care is that when you put the effort into your own mental health, other people will too. just being on top of communication will save you a lot of strife.

First, very inefficient website because if I am on my phone and trying to access the patient…read moreportal, I have to download the app, which is excessive. Second, when I try to login to the patient portal on my computer, there is an option to login with email only and they will send a code, but when I tried to login this way they did not send me an email--at all--with my code, making me unable to login. My psychiatrist, Madison, tried calling me, but it was on the line I was already on, so I was unable to call her back, and had to wait for her to ring me again. I have it noted in my portal where I want my medicine to go to, told Madison where, and confirmed with her when she read the address back to me, AND THEY STILL sent my medicine to the wrong address. This has happened numerous times before, which is incredibly frustrating especially because I am taking this medicine for my anxiety, which only skyrockets when dealing with this constant miscommunication. My anxiety is at an all-time high whenever I have to deal with this establishment, and I genuinely do not understand how they instill a fight or flight response in me every time I have to communicate with them.

The front desk and billing staff is among the most courteous and efficient I have worked with! The…read morecounselor I am working with is caring and professional. The practice does offer both in-person and telehealth options across quite a few locations. I highly recommend this practice to anyone who is seeking care!

So where do I start. The desk staff are polite. They are one of the few offices that took my…read moreinsurance, so I had little choice. The professional staff could use better bedside manner. They seem to grow more frustrated as time goes on. The staff prescribing medicine could be clearer; their verbal instructions didn't always align with what was on the bottle. Their billing system could be better, but that is minor. I feel they are genuinely good people but they fail in a few key areas of service.

Jamie provides top notch officiant and counseling/coaching services. Very reasonable packages…read moreavailable! We could not have imagined being married by anyone else We are so grateful to have a superb and beautiful ceremony thanks to Jamie. She was incredibly communicative during the entire process, flexible with scheduling and location as needed. Jamie even takes care of turning in the marriage license post ceremony- huge help!!

Jamie was phenomenal! I cannot say enough about her patience, thoughtful authorship and positivity…read more I received several compliments on the service. Even with my 2 year old in full toddler mode she was a champ.