Fantastic The service was wonderful and I would highly recommend…read more Thank you to the wonderful staff

This was my second time coming here, and they are always so kind! I brought in a semi-costume…read morejewelry bracelet I've had for over 20 years. It was broken, and no jeweler had ever told me they could fix it...until now! They gave me a great price and had it looking perfect within two weeks. I came back today to have the battery replaced in my Tiffany watch. Tiffany themselves refused to change it since they no longer sell Baum & Mercier watches, but Mikey took care of it right away. He even cleaned and polished my ring while I was there. Excellent service every time!

I had a few pieces of fine jewelry that needed repair. I…read morewent in thinking that would be the end of it. I also brought in a pair of beautiful diamond earrings that I was interested in perhaps trading in. The incredible woman who waited on me Jenous(Sp?) was incredible. She suggested that I might use the diamonds from the earrings to design a bracelet or ring. Fast forward...the few pieces I brought in for repair are now brilliantly restored to their original beauty. The diamond ring being designed for me is breathtakingly beautiful. Everyone in the store is knowledgeable, professional and want to be sure you are taken care of and pleased. The selection they have is stellar. They have customer service down to an incredible science. I highly recommend them. Thank you so much, Monaco Jewelers. Chelena Sotraidis

Jinous helped me with a custom ring and sourced the most beautiful elongated old mine diamond for…read morethe center stone. The jeweler that crafted the ring did a fantastic job making a delicate setting that fits my finger perfectly! I am so happy we chose Monaco Jewelers for this special custom made 30th anniversary ring! It's gorgeous!

Pricey, but really good service. My daughter really wanted one. It went really quick 30 bucks for a…read morelittle ring.

I did not know that there was actually a thing for toe rings like there was for permanent bracelets…read morebut SURPRISE! While walking the streets of Laguna Beach my best friend and I stumbled upon Laguna Toe Rings. It's a small little shack in the back of a building that you did not expect to be hiding the cutest shops. The young man attending was amazing. He was able to answer any of my questions no matter how ridiculous it sounded. He was very patient with me when I asked him to change and resize my ring not just once but 4 times. He has amazing customer service and I wish he would have allowed me to tip but he refused and just asked to share his business. Price wise you have a great range, between $30-$100+ depending on gems and metal. The little hut was clean, he was very thorough, and honestly the best customer service I have received in a long time. Highly recommend, worth a stop. Love my ring!

I came in to fix my bracelet that broke and he re-attached it perfectly!!! 10/10 experience. So…read morekind and supportive. Would definitely recommend!

I was not familiar with any jeweler in the area so after reading some Yelp reviews I decided to…read moretry this place. I had a bit of a wait but seeing that other people were in here made me feel comfortable with my choice. My need was simple and within 10 minutes I was heading out the door with a new closure for my necklace and no money out of my pocket. I will certainly return when other issues arise and will recommend to friends.

I have come to this jewelry store many times before, mostly because it is the closest to my home…read more But I will never ever come back. I brought my watch in because there was condensation inside. The jeweler asked me why I wore it in the shower or a swimming pool. I told him I didn't do either. In fact, I've never worn it in the shower or in any wet situation. He looked at me and said, " You definitely did!" I didn't feel like arguing with him, but I thought at that point that he was very rude to argue with me when I had told him explicitly that the watch has never gone under water. When I came to pick up the watch, he warned me again about not getting it wet. Had he not heard me before!? I then took a look at my watch and saw that there was a chip on the crystal. That chip was not there when I brought this watch to him. It is not just a little chip, it is bold and extremely obvious, and I definitely would've noticed it prior to me bringing it in. In fact, if I had noticed something like that before I would think that it was possible that even handwashing could have gotten condensation into the bezel. He immediately argued with me and said, "Of course it was there!" That was absolutely not true and he continued to argue with me in front of a store full of customers and employees. This man is extremely extremely rude. He told me that he was too old to be arguing with a woman like me. To that, I agreed. He IS old and extremely crotchety. I will never step foot in this place nor would I recommend it to any of my friends. I'd be willing to go 10 more miles from home as to avoid this man again. He embarrassed me in the store, he did not listen to me, and then he wrecked my beautiful watch. Sooooo bad for business to have this man working at this establishment, and even worse that he is allowed to interface with customers.

I don't often write long reviews, but what happened today deserves to be shared…read more I walked into Swiss Connection this afternoon with something incredibly precious to me--a bent, nearly broken silver ring that my late father gave me for my birthday, the last piece of jewelry he ever gifted me before he passed away. My wedding is in one week, and I had been hoping against all odds to wear this ring as my "something blue." I wasn't sure hope would be enough. I came to Swiss Connection because every experience I've ever had with them has been marked by kindness, honesty, warmth, and true professionalism. Years ago, the owner, Jean-Jacques, replaced a watch battery for me on a Saturday morning during one of the hardest seasons of my life. I walked out of that visit smiling for the first time in days. That moment stuck with me. Today, I was met with that same care--this time from Jeremy, a jeweler whose talent and generosity truly left me speechless. From the moment he looked at the ring, Jeremy was honest. Silver is malleable, he said. He wasn't sure he could salvage it. He made no promises--only that he'd try and that he'd know within a few minutes whether anything could be done. I appreciated his transparency and the sincerity in his voice. While he worked, the staff (all incredibly kind--my golden retriever got just as warm a welcome as I did) made me feel at ease. Time passed, and when Jeremy finally emerged, he had a hopeful look in his eyes that I will never forget. He gently picked up the loose topaz stone and said he thought he might be able to set it after all. What happened next felt nothing short of miraculous. Jeremy didn't rush. He took his time. He handled that ring as if he understood exactly what it meant to me--because somehow, he did. When he reappeared again, it wasn't five minutes later. It was much longer, because he had poured genuine care and craftsmanship into trying to restore something irreplaceable. And he did. He handed me back a beautifully polished ring with the stone set securely, restored in a way I didn't think was possible. When he told me there would be no charge, the tears came immediately. I don't think I've stopped crying since. Thanks to Jeremy, I will be able to walk down the aisle next weekend wearing a piece of my dad--my something blue, and a reminder of his love on one of the most meaningful days of my life. Jeremy may not be a man of many words, but his work speaks louder than anything he could say. His craftsmanship, humility, and kindness are extraordinary. My father always appreciated true artisans--people who take pride in their craft and show heart in their work. Jeremy is absolutely one of those people. To Jeremy: from the bottom of my heart, thank you. To Jean-Jacques: thank you for creating a shop with soul, integrity, humor, and people who genuinely care. To Ms. Gerard: you're a true gem and I have enjoyed our conversations and how truly considerate and genuine you are. To Swiss Connection: you have a customer for life--me and my soon-to-be husband. You all made a wedding dream come true, and I will never forget it.

Christine is so sweet and knowledgeable and interesting! She has worked at this beautiful jewelry…read morestore for 18 years and Jean Jacque has been here for 25 years! She let me try on a few different necklaces and I found a few I really want to buy. They are having a 60% off. sale which is very motivating. If you spend over 1k, you get 15% off a piece of jewelry. I had a wonderful experience here and cant wait to purchase something special or have the bf buy me a V day prezzie!

Jean-Jacques Mamie Fine Jewelry has a great selection of watches. JJ is very knowledgeable and his…read morestaff are great. Highly recommended.

Such a cutie establishment!…read more Dropped by with a girlfriend and decided to treat ourselves to some fun accessories during the warm sandal weather! The staff was really helpful and patient. We took our time picking out our rings and they were very meticulous in getting our sizes right. Everything's pretty reasonably priced and you and mix and match which design you want. Very happy with our little trinkets!

a few months ago, their silver and gold filled toe rings turned my skin green after just a few…read morehours. when I called and explained the situation to see if i could get a refund, the woman on the phone seemed a little defensive and said that they told me that when I bought them (and they didn't tell me that) very recently, i went to Laguna Toe Rings and purchased some. the man doing the fitting was so helpful in making suggestions and helping me map out my options. he took his time with each customer 1 on 1, the rings look WAYY nicer, and the fit is much better. they haven't turned my skin green at all! i think it's worth the drive to go there instead.

Walked in out of curiosity and walked out with a brand new bracelet! They have a wide variety of…read moredifferent metals and jewelry pieces, including estate jewelry. The bracelet (sterling silver) was reasonably priced and I appreciated the free/fast resizing. The owners were welcoming and very helpful. I will surely be returning soon!

:( Walked in out of…read morecuriosity while strolling through Laguna because the window display was beautiful. The woman who worked there rolled her eyes when I walked in. I said hello to her and she sighed in what appeared to be annoyance. When I showed the man who works doing the repairs if he could appraise a gold pendant he was incredibly short with me and spoke to me like he didn't expect me to understand what he was saying. Overall, would not recommend this place. There's kinder and cooler places in Laguna to buy the kind of stuff they sell. Places where the people who work there are kind and friendly. This is not one such place. The jewelry is what drew me in because it was so beautiful, but I wouldn't shop there in the future because of how unfriendly the shopkeepers were. Being kind is the ultimate currency! Perhaps the shop keepers are have gone through something in their personal lives that's negatively affected their attitudes, but regardless being kind to your customers is a pretty basic requirement for a running service based business.