Stopped in for a few items today. Had a terrific experience, I met Mattie. What a "service"…read moreoriented young lady. She immediately engaged me and suggested various choices. I found her attitude to be "Fortune 500ish". She's a star . She's definitely a team player!!!

From the owner: Regardless of what the government says, Area 51 does exist and it is on the map...and it's in…read moreNorfolk, VA. Area 51 Tobacco & Novelties was established in February of 2011 in the Roosevelt Shopping Center near Azalea Inn/Time Out Sports Bar. Area 51 has steadily built an ongoing stream of loyal regulars in the local area by giving people what they want, providing the best up to date products, and excellent customer service! Go check out the best little secret spot in Norfolk and don't forget to say hi to Fred the alien.

Everyone is always so nice and informed. They answered all of my questions. I was able to find…read moreeverything that I needed.

Staff is very friendly, helpful, and knowledgeable about different products. I always come here…read morewhen I'm looking to get some new accessories for some other pieces I have, or if I just need to get a pack, rolls, or scented candles! They are very knowledgeable of the products they have because every time I see something I wanna buy; I wanna know what it is, what it does, and what it can be used for. If they don't have a certain product in the store I go too, they normally call around to their other shops to hold it for me if they have it, and their other 3 store are 10-15min away from each other. Sometime they have specials going on pieces of glass and artwork. I really like their honor system where you earn a point for each dollar ($) you spend, and you can either choose to get store credit on your points or if you save up enough you may be able to earn a new work of art.

They have the brand of CBD oil that I use! I used to drive to the Oceanfront for my oil because not…read morea lot of shops sell the particular brand my Dr. recommended. They have everything! From cigars, vape products to cbd oils and gummies. The guys behind the counter were very helpful. You can tell they wanted you to be a long time returning customer. However, one thing I didn't like was they weren't wearing a mask!! And during these times they should be to protect themselves and customers. That was my only real issue. Besides that, it is a good place to get your fix! LOL!

The people working here don't speak in English and are scammers. They are trying to charge $50 for…read morea novo 2. You can get them literally anywhere for $20. In my opinion the people working here are scammers and not telling the owner they are stealing money. No one comes here, it's always empty for a reason. They will be out of business anyday now

LOVE the shop! Great prices, great people. Mention that Carol sent you! They do have a discount…read moreprogram. It's a simple hole punch program.

They got everything you can imagine in there and the costumer service was good and friendlyread more

Best selection of disposable vapes & hard to find flavors in town!…read moreSuper friendly & helpful staff. I always leave Happy Smoke satisfied with my experience & purchases. They won't try to upsell you & really try to help you find what you're looking for.

I drive almost 30 minutes each way to get to this store, so it's a decent spot. I do have to say…read moreI'm particularly frustrated that I drove this distance, tried the NugBrothers product, and am so disappointed. Literally would not sell this if my store, so low quality, just crap TBH. Really sad to spend an hour and pay a premium for what is clearly lowest grade around. Just sad.

Great selection. Everyone is super friendly. I wouldn't say they have the lowest or even low prices…read moreon anything they sell. Their prices are average to high but I still go out of my way to buy my vapes here because they carry the flavor and brand I prefer. Not just once, they restock it regularly. Most places inventory is more like a lottery and what's there at the moment is available but that doesn't mean it will be available next week.

Called to ask about products that I didn't realize were recently outlawed. The girl on the phone…read morewas so rude, speaking to me as if I was a criminal trying to compromise her business. She only backed off when I said I didn't realize the products were not legal anymore, but even then she only gave me a really rude sounding "sorry". Look, if you're going to work in a smoke and vape store in a state where tobacco laws constantly change then you should be understanding when the general public has questions. I've received good service from these ladies before but this phone conversation was honestly the worst customer service experience I've ever had.

Absolutely love this place and the staff! They are putting in so much effort to replace a piece of…read moreours and it does not go unnoticed! They have unique items all throughout the store, it's truly a great vibe! We appreciate you guys and your business!! Please support this place! 10/10

I am in deep gratitude for the help of the Space Station in finding my way in the universe. After…read moretalking to the owners and buying some of their products and spending some time and thought and their kindness I am now back to my place that I left so long ago. I have returned to the sea. We all are different and have different ways of reaching our destinations different experiences and journeys different struggles but the destination is all the same, love. I have rekindled the phoenix has risen from the ashes and I owe so much of it to Space Station and making some healthy decisions. I feel blessed and healed. Thank you blessings to all. I love you people!! And aliens!! :)

Needed a replace for my "smoking device" and looked for the CLOSEST glass shop to me. I am sooo…read morethankful this popped up!! The two men there were so helpful! First question was "what is your price range?" Then "Favorite colors?" One of them then pulled out 4 or 5 and went on to explain the benefits of each piece. (Even tho I'm aware I still appreciated his enthusiasm!!) I left there with a beautiful reasonable piece - thank you so much!! I will be returning there for all my smoking needs!!!

This is a new place that recently opened up. They sell quality glass products at a reasonable cost…read more The store owner is very welcoming and helpful. I highly recommend checking them out. Not to mention they are a small business run by local guys.

Got a novo 2 kit. These pod kits are small and the battery usually goes out after about 6 months so…read moreI have gotten a few over the years. Anyway, the one I got here didn't have any shrink wrap on it so someone already opened it before me and is not working properly. Wouldn't go here again

From the owner: Our business specializes in making the customer feel at home. With great customer service our team…read morewill make you feel as though this is your haven. We specialize in getting the right product to the right customer and taking our time with each guest so no one ever feels rushed.

Awesome place, will buy from them again.Customer service was amazing…read more Super fast response to my every neef

Went to 2 other locations off of Indian River road before coming to this one to find what I was…read morelooking for. The other store said to come to this one since this was vape only accessories. Tried calling 3 times before coming here to ask if they would have what I needed but never picked up. Needed a new vape because mine stopped working but I wanted a vape for the oil cartridges where the cart would drop down a little so that it's s protected because I've had it a few times already when the cart is fully exposed and if you sit down it could break. Was just a bummer I had to keep going to different stores and that the other locations didn't carry what I needed.