Gave JB Mobile RV Repair a call to perform a pre-purchase inspection on a used RV at a local…read moredealer. Jeff was easy to talk to and scheduled the inspection as quickly as possible. Communication was great and he even called during the inspection to ensure we were getting all the information possible to make an informed decision. A few minor needs were addressed by the dealer due to his diligence and some suggestions to make the rv even better have since been implemented. We are still early in the ownership phase, but to this point the inspection seems accurate and well worth the very reasonable fee. We will definitely call if we need another inspection or are in need of help in his area! Thank you, Sir! Larry P.

A little disappointed at the service that I received! Called to talk about a slide problem that I…read morewas having and two gentlemen came out, no markings or sign on an old pick-up, with no tools, no ladder, no nothing and helped me get the slide back in by physically pushing it in, but couldn't offer any repairs and charged me $150. I called the owner to complain and he did absolutely nothing for me either, wrote the check and I've never seen a check clear my bank so quickly, I had no intention of stopping payment, but I'm assuming by my complaints they thought otherwise! I had it repaired at my next stop and all it was, was the $80 motor! I'd definitely think twice about using this company!

I saw one of your employees buying all the RV dumping liquid which cost $4 more than Walmart. You…read morewere low when we visit store not only that your prices are high. Go to Shaffer RV treat like a person

BUYER BEWARE! They…read moredo not maintain the RVs and as a result they have water damage. WHEELEN sold me a unit with water damage and then denied it and told me to call the manufacturer. Water came in the roof through several spots 10 days after I purchased it. Lance had a problem with the tape used to seal the roof vents and dealers were instructed to pull the tape and caulk them before sale. This dealer did not perform that maintenance and as a result the unit has leaked in several spots and they take no responsibility. No doubt this is also the case with the other units on their lot. Wheelen did not disclose water damage and did not perform required maintenance, then stated the unit is in new condition. That is fraud in my book. if that doesn't scare you away just read the other reviews on google....

Husband and I bought a trailer from them Friday, December 20th, 2024. Chris Simpson was very…read morehelpful. We had an issue with insurance taking forever and getting back into town after getting all the necessary paperwork for us to sign on the trailer and he stayed late just so we could get it that night. He even mounted the spare tire and had everything ready to go, so my husband could just hook up the trailer and come home. We appreciate the wonderful business and for the generosity of waiting around when you didn't have to. If you're looking for a good price, good service we definitely recommend R & S Trailer Sales.

I am in the market for a trailer and remembered driving thru Webb City on occasion and seeing…read moretrailers for sale. I found their website found a trailer I was very interested in and the price was right! After reading about the owners and liking their story. I was ready to buy this trailer! I pressed the inquire button and sent an email about the unit. No response. I called and left voicemail. No response. I drove over an hour to find they closed early that Saturday by placing a sign on the door. I was willing to give it one more shot and called today: Chris answered and I asked about the unit and he replied with 'what about it?' He then stated that it was no longer available AND the price had gone up. That's not what the website states. Very bad customer service. Sadly, I've had friends looking for trailers recently and would have loved to spread the word to them and others for years to come. Sorry R & S you may have just lost valuable word of mouth business!

Had lights on on our dash. They tested and stated we needed a new dpf system. Also had to be…read moreupgraded and get new engine plate from EPA. 6 days later get into shop for repairs. Said we were done and ready to go. Paid almost $3000.00. Get into truck and same lights are still on. Went back inside to ask what the hell? Several minutes later they say we need a new turbo. At least another $6000.00. One mechanic says it is spinning to fast and another later says to slow. They don't know what they are doing. They just want to replace expensive parts and hope for the best. Don't go there!

Got in when scheduled. Next morning at 7:30 am. They did 2 recalls (campaigns). Took less than 3…read morehours. Office and service help we're professional. No cost to me. I helped them locate controls on my motorhome they would not know where to look. Safety conscience people. Would recommend.

I can't say enough how I much I appreciate this business and the job he did replacing my ancient…read moreRV's muffler. He fit me in even though he was very busy and I know it took a lot more effort than he thought it would. I was impressed with his price, his great people skills, and the great job he did! Bravo!

They got us in for a vehicle safety inspection and were very quick, efficient, and honest. Highly…read morerecommend!

I had some work done on my suspension for my semi truck at a mechanic shop in Joplin, Mo. After the…read morerear shackles were worked on, my alignment was shot and the truck jerked to the left. The shop told me that was normal and that I needed to take it to your shop to get an alignment. Here is where everything fell apart at the seems. I paid for the alignment but it didn't fix the pull to the left. The shop manager, Randy Hall, stepped into action trying to figure out what was going on. After much troubleshooting with failed results, he decided to hook it back up to the machine and go under the truck for a more thorough inspection. It was at this point when he discovered that the mechanic shop in town failed to tighten brackets securing the drivers side leaf spring and that shims were missing on the passenger side. Rather than send me away to deal with the problems caused by the other shop, Randy decided to take care of the customer, even if when it was time for the business to close for the night. He and several others worked hard to fix the problem. Time kept ticking away with everybody going home, one by one. That is until a road mechanic (Jon Kelly) returned back to the shop for his end of day. He jumped into action and helped Randy, along with another associate who was helping to give advise over the phone. Hours passed until they finally reached success as all the alignment numbers fell into place. It's customer service like this that is a thing of the past, so I thought. I can't express the gratitude I have for the sacrifice both Randy and Jon made on my behalf when they could have easily sent me back to the mechanic that caused all this hardship, losing yet another day of pay. If I lived in Joplin, I guarantee that you would have me as a loyal customer for life! Thank you for having people who care working for your establishment!

Took my truck here to get four tires mounted and balanced. I already had the tires and they were…read morebrand new. Took over two hours to get the job done. I kept waiting, and then I would watch the security footage that you can see in the office. Every now and then someone would go over and work on my truck. When I left the steering wheel was no longer perfectly straight like it was when I showed up, and the truck pulled to the left a little. Was not happy with the experience.