I was very impressed with this man's driving and clean car…read more Jason was very helpful in getting us to my eye cataract surgery and brought us right back home. No question that we will call him first if needed again!

I was in a panic, my 87 year old mother received a call from her doctor this morning advising her…read moreto go to emergency. After her appointment and blood work yesterday, he felt she has appendicitis and needed to be seen ASAP. I live in the Bay area and had no way to get her to Roseville emergency over 2 hours from me. I did not want to use Lyft or a taxi as they would not help her in and out of the car and not be the caring ride I would hope for. Besides she does not have an iPhone to use the app. In Sacramento, I have a nephew but he was working and lives in Elk Grove. He does not drive, legally blind. My niece is a single mother to 3 little girls and a college student, as well as care giver to her mom. She was not able to help either. I was about to give up and drive the 2 hours so that I could take her to ER. I had an idea to look for non emergency transport for medical, thinking that would be a good way to go. Found out really quick they are EXPENSIVE! Mom is on a fixed income and I am certainly not rich. I supplement her as it is currently. Money is tight. I read a few reviews and saw Hands of Grace and thought ...okay this is the person to call. Don't know why, but this was the one that I called. OMG, am I glad I did! Jason Daniel answered the phone. He was kind, caring, understanding, helpful. I asked, waiting for the big number, how much it would cost to get her to Roseville emergency, he asked how much we could afford, really? Are you serious? That is unheard of in todays world. What an incredible person, even willing to trust that I will send him a check to pay the fee. Amazing human. This is who you want to transport your loved ones. Someone with a heart, with compassion for his fellow human beings. Someone that actually cares. I will recommend him to anyone I know in the area. Please use his service when you are in need. Keep him in business, we need people like him. I cannot speak highly enough for this man. I don't think you will ever be sorry you called him to help you out or your loved one out. He will be the first person I call in the future for my mom to go to her medical appointments. Call him, he is the right person for your transportation needs. So kind. I broke down crying on the phone to him and he was so kind and understanding. I highly highly recommend this man and his service.

My mother-in-law needed transportation from an inpatient rehab facility to a skilled nursing…read morefacility in Sacramento, and we are so grateful for the outstanding service we received. Lucas, the owner, ensured his team was fully prepared and ready to care for her every step of the way. They were incredibly gentle, kind, and attentive with her -- especially important since she is 78 and at high risk for falls. The team was prompt, responsive, and made the entire process feel safe and smooth. The biggest compliment of all is that my mother-in-law liked them. With her memory challenges and sometimes difficult behavior, that truly says everything about the compassion and professionalism of this team. I would absolutely recommend their services.

Our driver Mike is always on time and knows how and where we needed to go. Mike has a great sense…read moreof humor, is a very careful driver.

Super accommodating for a late urgent appointment. Grateful for a service that I don't wanna bother…read moreanybody else to drive me to and from appointments.

Great service! Prompt, courteous driver, who patiently waited almost an hour after my scheduled…read morehospital pickup time when the hospital was running late with their procedures. Best of all, they didn't charge me a penny more than their original price quote for the hospital schedule glitch. Thanks Marci, Megan & Caleb! You really lived up to your company name!

I'm one of the driver's at access in motion, and what I can tell you is that John the owner of the…read morecompany is very genuine, and cares about the people we transport and his driver's. He does not just hire anyone, he makes sure that his employee's are all about the people , not a paycheck. He is very accommodating to his driver's and the people we transport. Some companies do not offer weekend, or holiday transportation, or if you live in rural area's, then transportation is not an option, but the owner of this company realizes that people's needs don't stop because it's a holiday, or weekend, and while other companies don't offer holiday's, the owner of this company realizes that our passenger's also want to spend time with their families on special holiday's too. We have taken people and their caregiver's to the airport, out of state, casino's. ~Michelle Jones ( a happy employee )

My aunt needed a ride from the hospital to home. I called and spoke with Wendy and she was great…read more She didn't have a firm discharge time and we communicated a few times to ensure my Aunt would have a ride home. I was able to schedule a pick up after 5pm for her. Not only did Wendy fit her in, she was very understanding of the time frame. I was able to make arrangements over the phone from out of state. I will definitely use Access in Motion again.

I called Issac to get transport for a client to two dialysis appointments. He assured me that he…read morewould be able to get the client to his appointments without issue. I sent him the information as requested, and got a canned response that they would get back to me shortly. I never heard back, but I figured that we had everything in hand. Pick-up time arrived and no transportation was in sight. We had to make emergency arrangements which caused anxiety to our client and to the caregiver who was caring for him. Dialysis is a life-saving treatment that must be done on schedule, and Issac really let us down by not showing up for this commitment.

Great service. The drivers are always polite and on time. I would highly recommend their service…read morefor your transportation needs.

Professional, on time, great communication and service. Strongly recommend! Will call Dennis again…read morefor sure.

We are in unfortunate circumstances to need medical transport after my father was injured in a…read moremotorcycle accident. Dennis accepted our request on short notice, was on time, loaded and unloaded my father, took him inside the hospital while I was parking my vehicle and most of all drive safely. Additionally, Dennis was flexible and only charged one way, when we had to cancel pick up because they decided to keep my father overnight. We will use Safe Haven again during the long recovery my father has ahead. Amanda

My cousin Carole was taken April 2023 by AlphaOne from a Sacramento Post Accute Care facility to…read moreMercy San Juan Hospital in Carmichael, California. It became a long story nightmare due to lack of communication between the Arden Park Care Facility and Mercy San Juan. I followed the Alpha One Transport to Mercy San Juan Hospital. The drivers of Alpha One Transport were Connor and Logan. I personally asked them their name. They both were so caring and patient and went above and beyond what is required of them I would think. They explained everything to Carole and myself and waited with us in what what chaos in the emergency admitting room and the hallways. I commend them highly and look up to them. Thank you for your amazing service to the community and especially my family member.

Dennis provided outstanding service on our Lincoln-SMF round trip. The online reservation system…read morewas simple, also Dennis was easy to reach in-person. Good communication is critical in this business and he nails it. Perfect timing on the pick-ups, and probably the cleanest vehicle I've ever seen. Thank you!

Dennis is amazing! Professional, punctual and very attentive. I booked Diamond Van Transport to…read moredrive me to SFO and pick up after my European trip. My flight home was delayed by 2 hours and Dennis kept track of my flight information and was there to pick me up 2 hours later than planned. I will only use Diamond Van Transport from now on. Fantastic experience.

I have had the pleasure of using Dove Medical Transport twice last week and can't recommend them…read moreenough! Denise and Marcus were amazing to work with from beginning to end. It was very easy to request an estimate online for the transportation I needed for my mom and dad (who is her full time caregiver) to get them to her appointments that week. One was later in the day and the other was very early in the morning. Dove arrived on time for one pick up and was running about 10 mins behind on the other, but they were really apologetic for the delay which I appreciated. The best part was they had planned for any possible delay in their estimated time of arrival so my parents were not late at all! They are quick to reply to either an email or a phone call, which I have found is not the case with other transportation providers. But the best part of Dove is that they are truly kind and treated my parents with respect and care. I briefly met Denise and she was wonderful! Their vans are VERY clean, no odd smells, and the belts and straps needed to secure my mom's wheelchair were all in good condition- there were even extra straps they used. They were a little pricier than other options, but given the quality and reliability of their service, it was well worth the cost.

Marcus was prompt and dependable, courteous, and caring. I'll definitely use him again when medical…read moretransportation is needed.