Dennis provided outstanding service on our Lincoln-SMF round trip. The online reservation system was simple, also Dennis was easy to reach in-person. Good communication is critical in this business and he nails it. Perfect timing on the pick-ups, and probably the cleanest vehicle I've ever seen. Thank you! read more

Dennis is amazing! Professional, punctual and very attentive. I booked Diamond Van Transport to drive me to SFO and pick up after my European trip. My flight home was delayed by 2 hours and Dennis kept track of my flight information and was there to pick me up 2 hours later than planned. I will only use Diamond Van Transport from now on. Fantastic experience. read more

Absolutely flawless. We were traveling to the UK to drop a daughter off for grad school. She was moving for a year, so we had a lot of bags. Dennis took care of us and was just so nice. Having him pick us up when we came home and not having to drive back to Rocklin at 5:30 in the afternoon from SFO was worth every penny. Highly recommend, it was a great experience. read more

I have used Diamond Van twice now for transport to the Sacramento airport from the Auburn area. They are always on time or early and super easy to work with. They were easy to work with when one of our return flights were delayed and picked us up at the later time. The vans are nice and have plenty of room for the four of us and all of our luggage. I would absolutely use them again! read more

My husband and I made arrangements with this company for a round trip from our home to SMF. Dennis arrived early on our departure flight, helped carry our luggage to the van settled in made sure we were comfortable and off we went. Arrived at the airport in about 30 minutes, Dennis unloaded our luggage and bid us a safe trip. Upon returning back he texted us "Welcome back home" and to call or text him when to pick us up. I called him that were waiting outside on the curb and he arrived in about 25-35 minutes. Drove us back home safe and sound. Thank you so much Dennis. You're the best! read more

Dennis was absolutely great! Arrived on time (early actually) Very good driver - enjoyed him very much.

Diamond Van and the couple that own it and do the driving are OUTSTANDING. Van is very clean. Lots of room and they load and unload the luggage. Always on time ( we have used them twice and will again this coming Saturday). Very fair priced. This is just a great service and we highly recommend them. read more

We used Diamond Van Shuttle for transportation to the airport for a large group. The shuttle was on time, very clean and a very nice, large van. The driver was awesome and asked us if we all had our cell phones, chargers, etc. When reserving the shuttle, the customer service was great and I received a confirmation reminder call a few days prior. Will most definitely use them again. read more

We have used Diamond Shuttle Service six or eight times now, from and/or to Sacramento Airport (SMF). They are a hard working husband & wife team, with two modern and comfortable Mercedes Shuttle Vans. They have been very reasonable, responsive and helpful. They quote the price up front, of course. They've been there when needed to depart (several times in the 3 a.m. range for international flights) and always there for our pickup. Even when the plane was late - they wisely check on flight status! I am finally writing this review not after a pickup...but because I called them at the last minute for a pickup just two days away. They were both booked--but recommended another company they said we could trust. We'll keep on using them of course! (and now have a backup!) read more

Dennis and Sarrah are out of this world great. In an age where great customer service of highest quality is rare, I called and Sarrah answered. She booked my trip for 7 people to SFO for a very reasonable rate. From booking to Dennis picking us up on time (he was there 20 minutes early and said he likes to get there early!) was seamless. He made us feel at home and like family, and so comfortable (the Mercedes luxury van was a very nice added touch). Even bottled water for all of us. Great job guys, keep up the great work!!! I am a customer for life. read more

Due to a scheduling debacle with the American Cancer Society I had to ask Diamond Van for rides to my cancer surgeries with little advance notice. The Diamond Van heroes provided me with a driver for my two essential cancer surgeries. I would have missed both surgeries if they had not provided me with a driver. read more

We were a party of six - five adults and one infant - traveling to and from the San Francisco cruise ship terminal. Alex was right on time both days. He's a fantastic driver, getting us there and back within a few minutes of our ETA. We were worried how everything would work with a baby on board but there were absolutely no issues whatsoever. Alex is a rock star and the office folks answered all our questions, even when asked twice. This is a great service. read more

If you need a shuttle to SMF or SFO, Diamond Van is the company to call! This was our first experience using a shuttle to the airport and it was awesome. Dennis was at our house 15 minutes early, just as he said he would be at 5:15 a.m. The van was VERY nice, clean and comfortable. Dennis loaded us up and off we were to the airport. We were dropped off at the terminal - no hassle trying to find a place to park, unload our bags - we just walked up to the ticket counter, checked our luggage and on to our flight. Two weeks later, with just a quick text to Dennis, he was there right outside baggage claim ready to load our luggage and take us back home - with a bottle of water. This was a great experience and we will definitely use Diamond Van again. Great customer service and great price. read more

Joanna and Dennis do a great job. I recently used Diamond Shuttle Service for the first time and will definitely be using them again. Thank you! Debbie read more

From start to finish - you can rely on Diamond Van Shuttle. Days before your shuttle service, they confirm your date and time for pickup. They are definitely ON TIME and schedule you with enough time to make your flight without rushing through the terminal. Dennis is a very good driver and the trip is quite comfortable and relaxed. This is the only service I trust from Lincoln CA. read more

They were on time. Nice clean van. Dennis was very helpful will all bags. Itsworth the price!

Joanna and Dennis do a superlative job. They know the meaning of true customer service. We have been using their shuttle service over the last year and we would without hesitation highly recommend them While not exactly a limousine service, the Mercedes van is new, clean, comfortable and Dennis is ever so cautious and courteous.......and you are not paying the limo pricing! What more can you ask........All good....!!!!!......Two thumbs way up......!!!!!! read more

My husband and I used Diamond Van Shuttle to take us to the airport and for a return ride home from the airport. Shuttle van is very nice and comfortable. He was on time when he picked us up at home and waiting for us at the airport once we picked up our luggage. Very personable people, I would highly recommend their company. Also, I liked that he was a very safe driver. read more

Picked us up from SMF to home in Roseville. Dennis our driver and co-owner with his wife was there waiting for us outside terminal B door1. So helpful with loading the luggage in the van and even offered bottled water. Friendly and enjoyable ride home. Van holds 12 including driver. Hmm..visit to wine country next? read more