This evening we went to pick up something for dinner. The staff was very friendly and helpful…read more But the air conditioner had apparently broken- and even though the outside temp was in the 80's, the temp in the store was probably in the 90's and felt like a sauna. I felt so sorry for the crew- they all looked miserable and were sweating profusely. My husband propped one of the doors open to help the situation. When we were leaving , I suggested that they keep one of the doors on the other side so there could at least be a breeze. But the woman told me that they were not allowed to keep the doors open:(( Many years ago , I worked in a fast food place so I know how awful it is to work in that environment in addition to the low pay. The manager should have at the very least brought in fans for the staff working in a hot kitchen/or at the staff. I think that it is a very unhealthy environment and I hope that Krekel's owner /management will look into this situation as soon as possible. They can and must do better!

Krekel's Custard is located across from the mall and just north of Steak n Steak. Local favorite…read morespecializing in old school burgers and shakes. I had a twist, half chocolate half vanilla. My tip, if they ask if you want sprinkles, know that you are really getting a sprinkle of sugar! Give this place a try you will not be disappointed.

Ohhhh krekel's....a family favorite! We came here after a long weekend of moving back in July and…read moreit's just as good as ever. We have been coming here for decades and hope to continue the tradition of decades more. The burgers are phenomenal but the show stopper is the lemon ice cream cone with sprinkles!!!! The food and the staff here do not disappoint!

When we go home for a visit we have to stop in for a kreckles burger…read more Now I know you're probably wondering if she has to stop on every trip why the 3 stars. Well I am so glad you asked! The service isn't the best any more. They are not very friendly and make you feel like you're bothering them. No service with a smile at all. In the recent years the quality of the burger isn't at the level it use to be. I fell it's it or miss on if the burger is going to be out of this world good or just average for a burger. The one thing that never disappoints is the strawberry lemon custard! If could I would live off of it, it's that good

I see why one of the other locations I rated has a poor ordering system you walk up to a bunch of…read morepeople not in a line waiting on one of the 2 windows to open to ask who is next. Probably the worst ordering system I've ever encountered. In fact some jerk cut in front of me and another person because of this failed system. They don't even have any literature explaining this poor system either. Finally get my order in and take a seat, ordered the triple cheeseburger and fries and a coke. It didn't take long to get and have to say, food was good. The burger seemed a tad smaller than other locations. Food was a more expensive than other locations too, Springfield location is the worst and most expensive though. They don't have indoor seating, fyi. I would return, but would recommend preordering to avoid their poor service.

I absolutely love this spot, I've quite literally travel all around the world and from state to…read morestate. I've enjoyed a few smash burgers but it's just something about this place that always keeps coming back whenever I'm in town. The lemon custard is absolutely my favorite hands downs. The burgers are simple but good, this spot was doing smash burgers before they were ever even a big thing. The staff are always pleasant, I don't think I've ever had a bad interaction. It's just a cute little small town family owned business and you really get that vibe when you're there.

Love the place. The original smash burgers. This is a central Illinois institution. You can't go…read morewrong coming here.

Love the burgers, always fresh and never missed what I wanted on them.. love the shakes as well. If…read moreyou like lemon ice cream.. go get ya some, it's delicious!!!

Place was very busy when we showed up, drive thru was wrapped and a good amount of people dining…read moreinside. Staff were very friendly and attentive. Ordered my usual triple cheeseburger with fries and a coke. I did notice all Krekels locations in the Decatur area are was cheaper than the Springfield location by a lot. Got my food and was super excited to check off another Krekels location from the list! So the burger wasn't smashed long enough to get any crisp crust or lacing, which was super disappointing. Fries were hot and might have been sitting under the heat lamp, but to be expected from how busy they were. Definitely a generous portion of fries. Coke was nice and cold for this hot day. Great service and awesome location and a local favorite from how busy it was. I would definitely recommend or return to this establishment!

I quit going. Drive-thru is ridiculously slow, and once when I actually had to park and go in, they…read moregave me the wrong order--and this was at 3pm, hardly rush hour. Used to be good, but not anymore. Lots of other places to get burgers like this.

Review Visit: September 27th, 2016…read more I have been to many ice cream shacks/burger and let me tell you... This may have been one of the best burgers I have ever had. It easily places Top 5 for me. Maybe even Top 3! I grabbed a simple burger with the usual toppings and it was amazing. They are thin patties a la Steak N Shake, but they taste 100x better. For $2 for a simple burger... you really can do no better. I grabbed a small strawberry ice cream and that was pretty great, too! But why not a perfect 5? Well, the cashier was great at taking the order, but the professionalism of the staff behind the counter was a bit immature. Maybe I am just getting old.... They also have quite a few Decatur locations, one in Pawnee, and one in Mt. Zion you can also visit, if you are never in Springfield, IL.

They need to improve on everything. It's the dirtiest and most expensive Krekel's locations out of…read moreall of them. Place needs dipped in a vat of sanitizer and a paint job. The owner is obviously checked out because the place is a wreck and disgusting. Can't afford even to paint the picnic tables I guess. Food isn't great either and takes forever. Used to have a manager who worked here for years and the food was better. Since he has left and the owner is there, place is a mess. Burgers aren't the same anymore and again paying way more than any other location by far and their rent is no way more than other locations like in Forsyth! Btw, Forsyth is the best location for all aspects- clean, food is always good and the staff is amazing! Worst Krekel's out of all of them.

Place is decent but not my fav of the 5 I've been to. Forsyth is still the best overall location…read moreand Springfield's being the worst out of all of them. Nice to check off another location from the list and only 3 more to go!

Customer service was fine. Food was very bland and had an off taste to it. Watched an employee come…read moreout and for some reason, touch the bathroom door handle and walk away from it? She then walked back into the kitchen and proceeded to handle the food without any gloves on.

Me and my family went here today and it was amazing! When we got our food, you could immediately…read moretell how fresh it was. The food was amazing and full of flavor. The service was quick and organized. When we walked into the restaurant, it felt welcoming and the smell coming from the grill filled the air with their famous seasoning. We will be coming back when we do back down there! Highly recommend if you're looking for quality food!

Good food and excellent service. The guys in the kitchen were obviously concerned about quality and…read moregood service!

I came through drive-through ordered two concrete mixers. Had to go pull off the side and sit there…read moreand the while the people behind me that came through drive-through got served before I did.

Culver's is IMO the best fast food restaurant in our area. I don't understand why the reviews…read morearen't better. We've never gotten bad food. The burgers are very good, as is the fish and chicken sandwich (I recommend the fried chicken rather than grilled). The fries are tasty. The frozen custard is great, so much better than the fake air-filled stuff from the restaurant down the road. My favorite is the turtle sundae, delicious.

First off, they have a quad cheeseburger and that really impresses me because I can't say any of…read morethe other locations have one. Food is always good here and it is fairly fast. It's an older building, so it's not a spotless restaurant, but still worth going to. Place is like an old ma and pop shop and even have a cooler with ice cream treats already made and ready to go! That's a nice touch for Togo business. Staff are always friendly and helpful. Definitely a hidden lil gem in this old mining town.

One of the best smash burgers that you can bite into! So tasty!…read more This is where the locals come so you know it's the best! Get the triple cheeseburger! Don't forget to order some fries.