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    Party equipment rental

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    11 years ago

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    All Event Party Rental - Philadelphia's Cherry Blossom Festival

    All Event Party Rental

    (21 reviews)

    The absolute worst. Tom the owner managed to completely ruin our event by threatening to not show…read moreif we didn't pay him cash on top of already paying a deposit by check months prior to the event and than paying the balance by credit care one week before the event. He solely ruined my wife's and mines wedding nuptial renewal. Stay away. Mean, people. Do not book here

    Oh. My. Word. If I could give zero stars, I would…read more We had a horrible experience with the Media store. It started with the blond boss lady greeting us with "is that your truck? The tables won't fit." Um, Hi. How are you? (btw, the man that loaded up our truck was wonderful and fit all 7 tables and 50 chairs in.) We unloaded the tables at home and I thought I'd just raided a trash dumpster for them. Seriously. I called the next day to complain and was told "Well it's our busy season, so you got the dregs." I'm sorry. What? No apology. Just a "well, we just got some tables returned, so we'll come switch them out." Which they did. (and again, the man that came and switched the tables was super nice.) The "new" tables were barely better, however. Fast forward to returning them. Our party was on Saturday, and the rental place is closed on Sunday. So, after work on Monday, I called to say "I know you close at 5, so I'm calling to say I will be there right around then." A woman stated "well, that's cutting it close." Um, where are your people skills? My son and I pulled up at 5:00pm on the dot. The yard gate was closed and locked. The original rude blond woman was standing outside the gate with a dog, having clearly left work BEFORE 5pm. I rolled down the truck window and the lady said "We close at 5. The gate is locked and I don't have a key." She didn't even PRETEND to care. A car with two men in day-glo shirts pulled up next to her, said something, and drove away. I'll bet they were the yard workers asking if she wanted them to help us. Clearly she did not. When I said she was going to have to pick the tables and chairs up, she said "It'll cost you $30." What?! I'm sure they'd pick them up at my house and drop them right to another customer during this "busy season"! Seriously, I have never experienced such poor customer service. I will never go back and I will recommend that no one I know does either.

    215 Tailgate

    215 Tailgate

    (3 reviews)

    We hired 215 Tailgates for our company tailgate in Philadelphia. (they also advertise themselves as…read moreBroad Street Tailgates, Broad Street Catering, The Philadelphia Tailgate Co. and Go Long Events). The owner's name is Ryan Oakley. His initial communication was very detailed, he was quick to respond, we had multiple great meetings about our event and made us feel confident in our decision. Unfortunately, as the event approached, communication completely stopped which was both frustrating and concerning given how time-sensitive event planning is. We made multiple attempts to reach him via email, phone, and text over the course of a week with no response at all. Because of this, we had no choice but to cancel within the terms of the contract. Even then, there was still no response, and we ultimately had to go through PayPal to recover our $1,000 deposit. It's incredibly disappointing that something that started off so professional ended this way. Lack of communication at such a critical time created unnecessary stress and extra work on our end. Reliability and responsiveness are essential in this industry, and unfortunately that was not our experience here. Do NOT hire this company. After reading multiple recent reviews, it's seems he has scammed multiple clients for their money. Such a shame.

    I don't know if zero stars is an option, but I would warn away anyone from doing business with…read morethem. I won a tailgate package at a charity auction. They answered their phone once and from then on it was total radio silence. I Never did get a tailgate. Don't use them.

    TLC Bounce - partyequipmentrentals - Updated July 2026

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