You know your dog's are well taken care of here when you pull up and they make a beeline for the…read morefront door! Dogs run the joint.. they are all roaming around and playing together all day long. They're only kenneled overnight while they sleep. They allow you to leave their beds, toys, etc for them. The staff is super nice and are hard core dog lovers. I may be driving my dogs all the way here from Nevada to Idaho to board them when I leave the country. They do grooming, so I had my dogs groomed the day of pickup. I picked them up smelling clean and beautiful!!

I just love Wiggles N Waggles. We've been bringing out two dogs to Theresa and her wonderful crew…read morefor around a year. My doggies get lots of interaction with both humans and other dogs out in the play yard. It's a very social boarding kennel and the dogs get out and about on the grounds and in the grooming salon a lot. They really are part of a big family there! We wouldn't board them anywhere else!

I am heartbroken and furious. My 13-month-old golden retriever, Maple, was attacked during her…read morefirst overnight stay at Pocatello Pet Lodge on July 18-19, 2025. She came home with at least 13 puncture wounds across her back, ribs, and neck. No staff member informed me of the injuries, and no one even noticed they had occurred. Before this, Maple loved daycare here. But in April 2025, the facility was bought by Best Friends Pet Care, and the quality of care has drastically declined. When I dropped Maple off for her overnight stay, the staff was rude, disorganized, and admitted they didn't even have a kennel ("house") ready for her. Despite purchasing their highest-tier package and bringing her crate, they kept her in a temporary chain-link kennel the entire time. Additionally, I did not receive the 'bedtime photo' I paid for until after her stay was over. The photo, attached, shows she did not sleep in her crate, as they promised and claimed. When I discovered her wounds at home, I immediately called. The manager and staff were unaware Maple had been attacked. Based on her numerous injuries and her timid personality, this was not a single bite--it was a prolonged, unsupervised attack, possibly by multiple dogs. Staff later admitted they are severely understaffed and required by corporate policy to book at 110% capacity. Although they refunded her stay and offered to cover the vet bill, they claimed they could not identify which dog(s) harmed her. This means the aggressive dog(s) has not been banned or separated and may still be attending daycare and boarding. I will never take my dog back, and I strongly recommend you do not either. Maple survived only because of her size--if this had happened to a smaller dog, I believe it would have been fatal.

This place is amazing! I've started taking my dogs in to self groom them and everyone is super…read morehelpful and nice. They have the best prices plus products to wash and groom your dogs. Plus a punch card! I highly recommend these guys to everyone that see my dogs

I should have checked into this facility further. I boarded my three Yorkies for 6 days. This was…read moretheir first ever boarding experience. Some of the things that were wrong about this visit. 1. I sent along 5 t shirts, one to be given to them each day. Two shirts were given to them, the other three left folded in the bag. How hard is it to put a t shirt into a kennel each day? Especially when it comforts them? 2. I asked that they pay attention to my oldest girl as she doesn't eat when stressed. I gave them canned food to entice her. They only used 1 can and she came home visibly skinnier. 3. When I picked her up. she was also visibly stressed - wet face and hoarse from barking. Could they not call and ask how they could help her? I could have had some anti anxiety medication brought for her. 4. I called several times while away (gave up after I couldn't get through more than once), NO ANSWER AND NO RETURN MESSAGE. the one time they answered when I asked how they were, the worker didn't know what dogs I was talking about. She quickly tried to recover but it was obvious she had no clue. I am so disappointed in the care they DID NOT receive.

Sammy's hair was out-of-control, so I made an appointment with the groomer section of this facility…read moreand they did a fabulous job. He even came out with a "fall" colorful bandanna wrapped around his neck. The staff is friendly and listened to my request. Side note: I had to wait almost a week for this appointment so call ahead because they're busy. Also the front door is locked; you have to press the doorbell button to get inside.

These girls are so proprietors they do an amazing job. There's always a Waitlist you're at least 2…read moreto 3 weeks out so I always have to make sure that as soon as they're done I make another one my dogs don't sit in a cage all day long they're they they're quick efficient and my dogs come back happy and I'm thrilled.

I was trying to find someone who would groom my Maine Coons. Not a lot of groomers around here like…read moreto work with cats, so when Desiree's name popped up from another business, I got hopeful. Scheduling an appointment was easy and her prices seemed fair considering most pet spa/salons don't even entertain doing cats. I dropped my little ones off around 1:30 and got a call around 4:00 that they were ready for pick up. Oh my gosh! They looked amazing, smelt amazing, felt amazing...wait a great job she did with them. I was completely blown away and am so excited to have a pet groomer in our area that loves what they do as much as Desiree does. Can't wait to tell all my friends with fur babies!

We love Deanna. She takes such great care of our dog. She does fabulous grooming. She also has a…read morecalming effect on them. Our daughter has a dog that usually has to have medication before grooming, Deanna has groomed her twice and the dog has done great without sedation. Highly recommend her!!

Deanne is a great dog groomer. She takes really great care of three little ones and she never…read moredisappoints us with the grooming talent she has.

My husband and I were traveling to Pocatello this past Friday and we had found a kitten on the…read moreinterstate in Declo. I called and brought him in. The vet and the staff were AMAZING!! I'm so thankful for them!

Very disappointed... Teeth still have lots of tarter. No excuse for not cleaning when the dog is…read moreout. We had our little pup in for teeth cleaning first thing when they opened and they did her last. Said teeth cleaning is dirty surgery. Why make her wait 5 hours! We wanted to come back later. They said they needed her now for PREP. I don't believer that. We feel they ignored her in retribution because we complained about the wait time.

I love the Gillespies. They have taken such good care of all of my animals since birth. We had to…read moreput our Boxer Foxy to sleep. Dr Gillespie had taken care of her since she was just a couple weeks old. When the time came he had tears in his eyes too. I know they are a little more expensive that some of the others in the area but I would rather take my fur babies to someone who loves them as much as I do. My pets are my family and I love a vet who treats them with love.

I took my dog here because 1 of her nails was 99% ripped off and just dangling. They just yanked it…read moreof and charged me $114.00. When I complained they offered free nail clipping for her. I made appt., when I arrived the girls were very rude because I was interfering with their gossip hour. One girl took my dog in back and I heard my dog yelping (which she had never done before with nail clipping) The girl came out and said my chihuahua bit her so now I have to pay $20.00, when she didn't even finish. They have no experience obviously and they overcharge. This was the worst vet service I have ever encountered, I will never take my animals there again!

Great service! I have found them to be very accommodating when I need to have my dog's nail…read moretrimmed.

The best clip joint ever. The owners are so kind and professional. My neighbor's dog felt the vibe…read moreand our visit was a positive experience.