These guys did an amazing job today. Our van was wobbling so we pulled into Dan's and within…read moreseconds, literally, they determined our tire had separated and they busted out a replacement for us. Within 15 minutes our new wheel was set and we were back on the road! Really friendly team as well! Veni Sun Tour 2024 was saved by Dan's!!!

Really friendly staff here. They took care of flat tire quickly. I would strongly recommendread more

I got an oil change, a new air filter, and a tire rotation and I was out in less than an hour. Plus…read morethey charged me less than the dealer would charge me for just the oil change. Friendly people and fast service at a good price. Plus, unlike the chain across the street, I can trust them not to strip out a bolt or something similar.

My husband and I have been doing business with Big O tires for over 20 years!…read more My husband had the tires rotated on my truck and i brought it back today to have it torqued. When I walked in the door there was one customer seated and no other customers in the store. Nobody acknowledged me, an employee was sitting behind the counter and did not even look up from her cell phone, the other employee saw me but did not acknowledge me, he went out the door after another customer, another employee came from the shop and at least made conversation, when the employee that went out the door after the other customer came back in, the other employee sitting there staring at the cell phone finally asked what I needed. Bullshit customer service! I cant think of one reason to come back to this business. Especially when there is a TJ Tires right next door.

Fast, efficient, honest and helpful. I was stranded near by…read moreRoosevelt (2 hrs aways from home city). I called Palmer's for help because my husband was out of town and unable to come and help as I was stranded in Duchesne, UT. (2 hrs away from SLC) The owner, Redge, was so helpful troubleshooting with me over the phone. I was still about 30 min away from his location, so he didn't move straight away to "let me tow you" method . INSTEAD, he gave me some advice to see if I could eliminate any kind of auxiliary help. When I Did the research and advice, I was able to start our truck up (go me! And YouTube!) and drive the truck their way. He asked his mechanic to stay late (on a Saturday in a small town) to double check our diagnostics. Needless to say, I made it back to my home in SLC after a successful trip out of town. Great team at this location! Helpful! And he treated me like his own daughter, with safety and honestly with good work and a great team behind him. 5 stars Palmer! Best, Malia

Fabulous towing service. I was stuck in a snowbank, 1/2 mile from the nearest paved road. Early…read moreSaturday morning. Within 30 minutes of calling, 2 professional guys in a towtruck arrived. Very reasonable price. Highly recommend

I had to get my oil changed before heading back from my trip to California. The business stayed…read moreopen for me plus, did a free tire rotation. I was so impressed! Prices were very fair. They even gave me a ride back to my motel until the job was done. Called my cell phone and picked my niece and I up so we could retrieve my vehicle. My car had a cover on the floor so, there were no oil stains. They even topped off my fluids. Thanks for making our trip safe! We will stop back in on our next trip thru Roosevelt.

Bob was awesome! Driving our truck too fast, pulling our 30 foot travel trailer, with bikes, kid…read moreand dog, our radiator hose busted on Hwy 40, in the middle of nowhere. Bob answered the phone, contacted a mechanic, and then towed our truck and camper to the mechanic. He was professional, on time, good hearted, and in great spirits. He was like an angel in the desert. I wish there were more Bobs.

Bob was great, went the extra mile to help us get our vehicle up SMD running by getting us in touch…read morewith a mechanic during Memorial Day weekend. He also called us after we were back on the road to see how it went. Nice guy, great service.

Janice, Guy and Gunner were great to work with. I was stranded in the middle of no where and they…read morewere able to tow me within the hour of the request. It was also a holiday and they stayed after their opening hours for me. With that said, they knew I was distressed about money and were able to recycle parts. My car was ready within 3 days, we shook hands, we shared stories and they were incredibly personable. I hope people keep in mind how rare it is to have a family owned business and to still be graceful in stressful situations. Lastly, it is in the middle of nature and limited resources, it is hard to get things in a timely fashion. Honestly, I was excited to get cold water in this town. Thank you folks for being warm in a hard times and getting me back home safely.

I would give negative stars if I could. I was driving a car with Wisconsin plates. Car broke down…read moreon the highway. Had it towed. Took 18 days to fix my car. Charged 253 dollars, plus a 25 fee for gas, to tow my car 10 miles. Not the $140.00 I was expecting. Need my car ASAP. I asked for a quote for repairs. After calling and getting no information for a week. I called and was told that I owed an additional 200 dollars in parts and labor. But none of those parts solved the problem. They would continue to look. They called to explain that the timing belt was bad. I gave permission to replace a belt, they installed a "Timing Belt Kit" and a new water pump. Cost over a hundred more than the quote. Didn't find that out until I got the bill. Was informed that the brake calipers needed to be replaced. Car is unsafe, need my car ASAP, gave permission. Got the call, the car is ready. Went to get the car, paid my ridiculous bill. Didn't make it far before I realized that the brakes were bad. Almost rear ended someone. Called to ask for assistance. Was told to drive 20 miles to the next town and have them look at them. Because, "Everyone is going home early today, it is Friday." Called the owner. Owner says that their nephew will be able to assist me. Return for additional assistance. Two employees are still available, I call them tall guy and short guy. Nephew is not yet there. Tall guy goes under the tire with a razor blade and asks short guy to hit the brakes. They repeat this for both tires. Brakes still "squishy." Brakes should be "fine". But there is a massive oil leak. Open the hood for closer inspection. They blame it on a loose oil filter. short guy has tightened the filter. Should be fine. They recommend complaining to the people who changed my oil. Tall guy gets me 2 quarts of oil. One for now, one "just in case". I notice a part that is loose. Ask if it should be loose? No. That is my distributor. Tall guy quickly adjusts my distributor by hand. Closes the hood and tells me that I am good. I am so ready to be done with this. Hop in the car and start the engine. The idle is now higher than I thought was possible. Mechanics return quickly, as the noise is incredible. Tall guy re-adjusts the distributor again. Idle sounds much better. I am good to go. Hop in the car and get the hell out oh there. Hit the gas as I leave the lot, car does not accelerate. Return to the lot again. Tall guy again adjusts the distributor. Sounds o.k., little high. Ask him to test drive it. He drives down the road. Nephew arrives. Tall guy returns with the car. Nephew, tall guy and short guy discuss whoever installed the distributor. Short guy notices smoke rising from the brake. Nephew looks at the brakes, pokes them with his multi tool, they move. Should they do that? Apparently not. Nephew asks me to move the vehicle behind the shop. I do so. Nephew quickly reassures me that while he is not a mechanic, he is better than the other guys. Is there a mechanic available, I ask? He is not available, plus he isn't any good. Nephew jacks up the car and removes passenger front tire. I am missing a Lug Nut. I had a full set when I dropped the car off. They do find the missing Lug Nut, it was on the ground near where the car was worked on. Nephew inspects brake and caliper. Brake caliper has not been installed correctly. Nephew corrects this problem. Calipers still wiggle on the rotors. Should they do that? It happens with cheap parts. Nephew looks at but does not remove the tire from the drivers front side. Pokes caliper with his multi tool. It wiggles. Should be fine. Points out that I have a lot of oil spilled from the oil filter. I should talk to the guys who changed my oil. Nephew then bleeds the brakes again. Has me help him. Takes much longer this time. Brakes actually feel close to normal. I still have concerns, but I have got to go. Arrived at 2 PM, drove away at 6 PM. Drove the 45 minutes to home. Stopped at the place that changed my oil. Massive oil leak. Not from the filter. Almost no oil left in the car. Car still needs repairs. To summarize: Installed the brakes incorrectly. Installed the distributor incorrectly 3 times. Forgot to re-install the parts they removed. Replaced parts that did not need to be replaced. Let me drive away with faulty brakes. Told me they could not help me when I called about these problems. (WHY you ask? Because they do not have a mechanic on staff. Good to know that I was paying through the nose for guys who aren't actually mechanics to work on my car. Just some guys who know some stuff.) Missed an obvious problem. Referred me to another mechanic to resolve the problems they caused. Charged me over $1100.00 for a $300.00, fix. Then to fix the problems that they caused, is going to cost me a fortune.