the service took forever and just seemed like something was not going as usual. then i saw this the…read morenext day! the undercarriage protector dangling on ground from last bolt. what else could have gone wrong? update - after contacting jiffy lube, they acknowledged the mistake, came up with a fix, offered a transmission service free and gave me 20%off of gear box service a total of 3 and saved me some cash. i am satisfied with service and will return again. well done good job taking responsibility and offering solutions. thanks to manager jeremy!

I stopped in at the Jiffy lube service center (3433) over in Heber due to one of my tires having a…read moreslow leak. It was stormy and cold but they didn't hesitate to greet me and ask what I needed. I explained the issue and less than 5 minutes later I was given my car without the leaky tire. The crew, Antonio, Jason, and Gary were awesome! I'll def be going back simply for their service! PS - they plugged the tire for free!

Hit debris on the highway and had a torn flex pipe. James…read moreand the tech that fixed my car were so great. Honest and took me right away. I am very appreciative.

Got me in quickly and fixed a broken muffler pipe while I waited, even though they were busy. Great…read morecrew and reliable service. Thanks!

Customer service has gone waaay downhill. If you call to discuss timing of service they say - we…read morewill get you in. Then you show up and they explain how it could be hours but they don't really know how long. Sad because it use to be great customer service.

I've been going to the Les Schwabb in Midvale for years because of the excellent service and care…read moreI've received but this location is something else. Do better.

I came in for what is advertised as a 15-minute oil change. I had my young daughter with me, and we…read morewere the only car there. They drained my oil -- and only then informed me they did not have my oil in stock. At that point, my car was undriveable, and we were stranded there for over an hour while they searched around town for oil. I spoke with the manager, who explained they have not been receiving full shipments when they place orders. I understand supply issues can happen -- but inventory problems should be identified before beginning service. Draining someone's oil without confirming you can complete the job is entirely preventable. When I later called to request a refund, I was told it "wasn't their fault" that the oil wasn't in stock. Respectfully, inventory management is absolutely the responsibility of the business. I did not create the shortage. I simply came in for a routine service. This isn't the first time this has happened. On a previous visit, they removed my air filter and then informed me they didn't have the replacement, which also caused a significant delay. The issue isn't just the wait -- it's the pattern of beginning service without confirming parts are available, and then shifting responsibility when it causes inconvenience. Because I frequently have my daughter with me, I'm not comfortable returning and risking being stranded again. I was offered a half-off coupon, but that doesn't address the underlying issue. Very disappointing.

Went in for a quick oil change with my daughters. Very professional and kind! In and out in 15…read moreminutes. Even gave my daughter a lollipop!!

Went to jiffy lube for a brake service, they tried to charge me $2200 for a full rebuild. Went to…read moreget a second opinion from Israel and he showed me that the brakes were brand new and just needed a bleed. Save me over $2000 dollars by going to see him. Highly recommend.

The girl who answers the phone seems a little uhh off...so I won't be mean. She answers the phone…read morewith just hello and silence. Failed to call back and ignored phone calls when I decided to call back. I'm sure the service is great though. We (film crew) were all looking to get our vehicles worked on before travel/winter. A lot of vehicles now being diverted elsewhere. Hopefully someone else will want our money. TIP: 99% of companies answer with something similar to "hi, thanks for calling (enter business name) how can I help you?" They also don't use caller ID to ignore phone calls. Good luck with your phone career.

Brian was very thoughtful, careful and rigorous in fixing our car. He gave great advice and made…read morethe repairs quickly and at what we think is a reasonable price. He and his folks have earned our future business.

Here I am 11 months later and the Transfer Case on my Suburban has failed. I paid $2300.00 for a…read morebrand new TCase (everything included with installation) with a 3 year 100,000 mile warranty installed. Strange that I paid $1800.00 just 11 months ago and got only the outside cover, pump and clip from A2Z. Bottom line...i got screwed here...buyer beware!

Got a tire patched from a screw. They didn't return my wheel lock to where I showed them where it…read morewas. Now I have a flat and I can't put on my spare. Called today and they were unable to help.

Several very good employees but after having a service had extremely poor service from Tim. It's…read moresad after being a long time client one employee can ruin your experience & their business.

Tunex not only is an oil change place but to my surprise they also do auto repair. We had car…read moretrouble while traveling in Utah and a friend suggested that I take it to Tunex in Heber. The mechanic is Tim and he is great. He was willing to help get us going and did so in a matter of 24 hours. Based on the car's symptoms he immediately made a great assessment and was willing to help out. So, if you need auto repair, please go to Tunex and talk to Tim. They are building a new building across the street so the address might change a bit.

Chris takes his time and finds the real problem. Watched him do that on a number of trucks while…read morewaiting on parts to come in for mine. Once the parts came in for my 6.0 he had the truck up and running very quickly. With parts and labor Chris got it done for $12,000, yes $12k, less than the "other guys" and part of what he fixed (FICM) and was throwing codes on his SnapOn scanner wasn't even on the parts list/quote from the "other guys." They would have done all of the work they quoted and the truck still would have had issues because of the FICM. Got the truck back about 3 weeks ago and have put 2,500 trouble free miles on it, the first 1,800 towing a UTV down to Arizona and back 2 days after the repair and the rest of the miles towing a camper on another trip last week.

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

These guys are absolutely top notch in every aspect of the service provided. They are incredibly…read morethorough and transparent, give detailed advice and explanations, and care enough to personally follow up with customers.