The selection was minimal. The quality does not reflect the cost. The service was okay if you could…read morefind anyone to help. Most all of the registers were closed.

Literally everything could be improved. There was one associate and one manager who did attempt to…read morehelp to no avail. Management cannot get a response from their own people. That's a problem. When orders are stated that they're ready and told to the management that they're ready and they'll be right over and yet two hours later they are still not over there. That is a problem. I recommend anyone far away from Belk at the university mall as possible. This is my first encounter with who discussed you in front of you but not to you. That's some real next level punk ratchet stuff.. speak to somebody don't speak about them speak to them. That's a lesson to all of you. Didn't have nothing to say when I was asking politely about the order OK Belk, do better!

If I could give zero stars, I would. All because of an encounter in the parking lot involving…read moresomeone associated with Little Elephant named Jaidyn. This girl brought so much unnecessary drama to a minor accident that it felt like I had been dropped into a low-budget reality show. I'm not exaggerating! This was the most chaotic, immature, and unprofessional interaction I've ever had in public. Here's what happened: I was trying to park outside of a store to get some items. The parking lot layout was tight and poorly designed, but I managed to fit in. After picking up my items and walking back to my car, I began to reverse out only to hear a slight scrape. I realized our cars had lightly scraped against each others. As soon as I got out to assess the damage and observe, I noticed someone was sitting in the passenger seat. I made sure to check both cars, then calmly tried to address the situation. Shortly after, the driver came out of a nearby restaurant, her name was Jaidyn, and she was holding takeout from a sushi spot. I explained the situation and offered to exchange insurance. That's when the entire interaction shifted from mature to chaotic. She immediately switched into "mean girl" mode. You know the type: smug, dismissive, eye-rolling attitude, like everything and everyone is beneath her. She made it unnecessarily difficult, demanding my information but refusing to hand hers over. She also held onto my insurance card like it was hers to keep. That alone told me I was dealing with someone whose maturity level was somewhere between "kindergarten & high school hallway drama" and "Instagram Live meltdown." At this point, another woman came out of the same restaurant, asking if I hit her car too (I didn't). Her tone was playful but condescending, and I was already sensing the energy around this girl group was anything but good. I continued trying to de-escalate and even asked for my insurance card back, as she still hadn't provided hers. Her response? "Back off. I'm looking for it," with a sarcastic, annoyed tone like I was interrupting her big moment. So I matched her energy (she couldn't handle it). Then, things escalated. She pulled out her phone and began recording me, not for documentation, but clearly to try and embarrass me for social media clout. She had the phone angled just right, waving it around with her Hello Kitty case, barking threats while filming, like she was trying to create a viral clip. This wasn't someone who wanted to resolve an issue, this was someone who saw an opportunity to perform. She kept screaming, getting in my face, acting like she was auditioning for some knockoff influencer drama series. Meanwhile, her car "Venom": a dusty, beat-up black Ford Fusion sat there like the real victim. Let's be honest: if you name your car after a Marvel villain but it looks like it's been through five car washes and still smells like vape pens and disappointment, maybe tone it down on the theatrics. Let's also talk about Jaidyn's appearance, since it seemed she put more effort into looking chaotic than being civil. She had on one of those cheap synthetic wigs from the bottom shelf of a beauty supply, crooked and frizzed like it lost a fight with a hairdryer. Her random facial piercings looked like they were done at a house party, and her fashion sense was a mix of clearance rack mall goth and "look at me" desperation. Not someone you'd take seriously in a professional setting, let alone during a legal exchange. I eventually felt unsafe and overwhelmed. So, I did what any logical person would do. I left the scene and immediately called the police to report what had happened and why I left. The dispatcher told me to return if I could and that officers would meet me near the area. I followed instructions and came back, parking nearby to avoid further confrontation. And here's the twist: the officers were incredibly professional, respectful, and calm. I explained everything from start to finish. How I attempted to do the right thing, how Jaidyn escalated it, and how I felt threatened by her behavior. They listened attentively, asked questions, and showed more patience in 10 minutes than Jaidyn did in the entire encounter. Here's where karma comes in: one officer noticed that Jaidyn had been illegally parked, taking up both a regular space and a handicap spot. So while she was trying to play social media hero, she was actually violating parking laws. The officers facilitated the insurance exchange properly, and I was cleared to leave while Jaidyn stayed behind, likely receiving a ticket and a reality check. In the end, I left with my dignity intact and her 15 seconds of fake internet fame permanently denied. Having someone like Jaidyn linked to your business is not just a liability, it's a red flag. If she acts like this over a light scrape, imagine how she treats real customers! Avoid this place if you don't want to deal with a sushi-eating Hello Kitty gangster.

What to say? A gloriously vintage monument to the magnificent days of the Mall's heydays…read more Immaculately kept, cool and nicely lit with a lowered oasis in the center under the mall's atrium, it was nice to stop in, stroll, and pretend I was back in the 80's and things were awesome again. Applebees was delicious and the anchor stores had plenty of Roll Tide merchandise, but I felt like the rest of the stores (stores with names that end in 'Z' like 'Fashionz' ), might fare better in Brooklyn than in college town Tuscaloosa, and that's why most were empty or out of business. My recommendations? Bring in the go-to Mall staples: a movie theatre, T.G.I. Fridays, Gap, Apple, Banana Republic, an arcade. Make Malls Fun Again!

I was here with some avid Target shoppers. This location was lacking to me. Not a lot of inventory…read moreor workers. I felt like I worked here as I was checking myself out. Self checkout is cool but sometimes you don't feel like doing it. I didn't didn't particular night. Maybe since this is the only Target in town , this contributed to the lackluster visit. I would come back but I was not impressed.

I've always loved Target as a chain for its quality and options compared to Walmart. I'm happy to…read morepay a little extra for the pleasant shopping experience, but unfortunately, that's not the case at the Tuscaloosa location. As a stay-at-home mom, my weekly Target run is one of the few chances I have to unwind--but lately, it's been a source of frustration instead. On multiple occasions, I've experienced terrible customer service from one individual in particular. She's consistently rude, rolling her eyes and speaking curtly to customers, even as she's sweet and almost flirtatious with her coworkers. It's disheartening and, honestly, ruins the experience. I'm determined to find out her name because she really needs to be held accountable for how she treats customers. When I do, I will notify Target on the corporate level, district level, etc. She really brings the quality of the store down. That said, not all is bad. There are some incredibly kind and helpful team members at this store, and I want to especially recognize the security guard at the entrance. He always greets everyone warmly and goes out of his way to make people feel welcome--someone give this man a raise!

Okay Ross is amazing for bargain finds. It's great to come here and pick up things for a bathroom…read moreor bedroom and not have to pay an arm and a leg. On Tuesdays they have senior discounts which worked out great for my mother. Employees are kind as well. Most are college kids from UA. That makes a huge difference. I feel that now since I've moved to Hoover where most workers act like costumers are a huge inconvenience. But again also remember this is in a college town. If you go in July/August or December you won't find anything because 40,000 students just moved in.

Horrible customer service, workers don't know how to communicate with customers. Horrible…read moremanagement.

I was just at this store and met a nice man named James in the jewelry department. He was very nice…read moreand polite. I was shocked at how nice the store looked. I was telling him how my local store in California didn't look that nice. I wish I had more time to look again but I saw it on the mall and it was one of my favorite stores I had to stop in to see how different an Alabama JCPENNEY'S is to a California one. I bought a few things, if I had more time I would have bought more. Great customer service

me and my daughter are trying to check out at JCPenney's to go to one register no one's there so…read morethen we go up to the ladies behind the jewelry counter. They tell us that the lady by the clothing closed her register for us to go to cosmetics and check out we go to cosmetics we told no you can't check out here. You have to go to the other side of the store by the restaurants to check out, how are they still in business?

Really, nice, upscale outdoor shopping area in Tuscaloosa…read more Pros: Upscale, conveniently located in middle of town, good selection of stores Cons: Parking isn't the best, at it seems to be crowded no matter what time of year, it's not fully occupied yet. Overall, it's a welcome addition to Tuscaloosa.

The Good: :: new, modern, clean, outside access. NICE…read more makes for a more pleasant shopping experience :: has lots of stuff like barnes & noble, starbucks, gamestop, ann taylor, new york & company, and a lot more :: sidewalks :: cute exterior decorations with lamps everywhere :: lots of parking :: it's bringing lots of tax revenue into tuscaloosa, where in the past those same dollars went to birmingham or huntsville. yay! The Bad: :: no local businesses have set up shop at this new complex. why is that?! a shame. a damn shame. :: still growing, need more diverse things to encourage more people to shop and dine and relax and enjoy themselves. i'm thinking more cafes, movie theater, etc The Ugly: :: none. Would I go back? Definitely. Every time I go home to visit, my family swings by the stores here b/c it is a lot more fun to shop outside than inside the sad, slowly dying University Mall. This place is IN.

R and I came in here to get a couple of things when we were passing through AL on the way back to…read moreAtlanta. Lots of parking spaces available in the very large and free parking lot. This store was the dirtiest Walmart I've ever been in. It didn't look like the floor had been cleaned in a while, and the restroom was very dirty. Many shelves in the store had random things on them, things that didn't even belong in that area - kids' shoes in the candy section, and cleaning supplies in the checkout line. At least the employee at the register wished us a nice day!

Struggled to recieve any help to get into the fitting room. was notified about 20 minutes into…read morewaiting that the fitting rooms were closed. we had spoken to customer service twice and it had been called over the intercom twice before anyone let us know.

They have Senior day discounts ,reward points and special sells. President Day cell was 30% off all…read moreclothes. I left with a whole new wardrobe for Summer most of it Kim Rogers, Alfred Dunner.

I love shopping here. They've always got my sizes in stock and I've decorated my entire home with…read morethings purchased here.

A small shopping plaza conveniently located and with the usual players for these type of malls. I…read morewould recommend a visit here.