Great service and Dustin was awesome and patient with us through the whole process greeted us at…read morethe door and offered us water and place I recommend to all friends and family

Great Experience, second visit to extend a loan. New my name when I came in very important to he…read moregreeted so professionally. Thanks

Sherry has been amazing to work with. She is friendly, knowledgeable, and always quick to respond…read moreto questions. She gave us great quotes, searched for and applied all eligible discounts, sent timely instructions on how to create an online account, and provided an overview of the Drive Safe beacon set up to keep our discounts coming. Great prices and great customer service are so important. You'll get both with this group. I wish I could give this office more than 5 stars.

We recently transitioned to Mitzi Ryburn's agency after our longtime agent retired, and I honestly…read morecouldn't have asked for a smoother experience. Change can feel stressful when it comes to insurance, especially after being with someone for years, but their entire team made the process feel seamless and reassuring from start to finish. A special shout out to Kyler. He was incredibly knowledgeable, patient, and easy to work with. He took time to answer every question we had (and we had quite a few!) without ever making us feel rushed. It's such a relief to work with someone who is both professional and personable. If you're looking for an insurance agency with clear communication, efficiency, and that is knowledgeable about what you're paying for, I would highly recommend Mitzi and her team.

Mitzi and her team are outstanding! We have greatly appreciated their customer service and…read moreattention to detail. The Ryburn team definitely goes above and beyond.

Highly recommend! Cleo helped me when I needed somebody in a pinch to notarize an important…read moredocument for me and I plan to use her in the future. She was punctual, responded quickly, and was so friendly. So much appreciated.

My experience with prime lending:…read more 1 they are completely unorganized. We have now done two deals with them In a 8 month period (shame on us for thinking the first time was a fluke), and they somehow have lost all the documents we sent them. Except they didn't lose all of them. Just some of them, but then it is found again. But you should still send it in anyway. 2 A week before closing will be hell; here's real facts of what we experienced. We signed lease for our place to a new renter, movers booked, house packed, we have to leave. Then we get an email saying an income source that was previously ok, is no longer ok and your income no longer qualifies you. Where do we go? What do we do? Do they care? Nope, they just say this is what you have to do to make it happen. 3 when you apply, everything is great and this will be easy! Unfortunately, that changes around two weeks before close. We were told everything was great and on track. Then all of sudden the deal can't move forward until we have a signed lease for our condo we live in currently. They give us TWO weeks to find a quality tenant and sign a lease. How is that reasonable or realistic? 4 you will be have anxiety every time you see their name on your phone or in your inbox. They only communicate bad news. When you see prime lending in your inbox, your heart will sink and butterflies will commence. They are about to change something on you. 5 they will not be honest until you're so far into the process you have no choice but to do what they want you to do. This ties back into #2. This is a predatory lending practice in my opinion. They Pre approve you and tell you everything is fine so you begin to prepare to move. You sell/rent your house, pack, change over utilities, put deposits down on movers, request off work. They know all this stuff is done when they then come in a week or two before close and change the terms and request new items from you. At this point you are literally stuck and can't do anything but bow down to their demands. 6 they will not work with a sense of urgency. As closing date approaches, they will continue to ask you for more and more items. When you need answers to those items, they will take days to respond with a true lack of tack around the urgency of the situation. We didn't know if we could close until the literal morning of close. The night before they said we were still in limbo. 7 they believe they are doing you a favor. They don't operate as if they work for you, they operate as though you are lucky if they even respond to your inquiries or answer your questions. Their actions display they don't care or believe they have customers, they are above all and you should bow down to them. This ties back into getting you so far along in the process that you are stuck and have nothing to do but bow down to their demands. 8 if you leave a honest review, Chad will call you and argue with you about it to get you to take it down. The conversation will last until you agree to take it down or hang up on him while talking.

We've gotten our last three mortgages with Chad, Dawn and the Trease Group and we'll probably do a…read morefourth. They're very efficient and professional! They can deal with anything which is probably due to their years of experience. I highly recommend Chad Trease and his team!

I have had nothing but good luck with Michelle and her staff since I started working with them 12…read moreyears ago. I have home, auto, and umbrella policies with them. The price is fair, and the service is excellent. I bought a new car yesterday and Michelle sent me a PDF of my new coverage card just minutes after I notified her. How sweet is that?

Kami is supper helpful and a joy to speak with! I had to change my phone number, address, update…read morepolicies and have a new one written and she made it a breeze.

Lauren is super helpful and always seems to have the correct answers. I haven't had to work with…read moreJeff yet (thank goodness) but I am sure he is wonderful too. We are happy to be with this agency.

Diva on a dime I am. This place has saved my butt more times than I care to share. Keith, the…read moremanager is laid back and super personable. I'd never had a payday loan n was spooked by the idea before being referred here. In a money tight situation? Drop by and these kind folks are more than happy to answer questions beforehand and they seem to have very good rapport with each client. While nobody likes to be in those situations, this is definitely the place to visit when you are. 5 stars!