While this review will probably be removed. There is something about this agent's practice that I…read morefound disturbing or a better way to say it "NOT so helpful!" When we purchased our home in Jonesborough five years ago, we changed from our previous insurance company, Nationwide. When we first signed up with Start Farm, everyone in the office was fantastic. They were even able to cut our monthly Insurance premium down, saving us several hundred dollars each year. The office staff was always very receptive and helpful every time that we called. But over the past five years, we had someone injure themselves on our property ($1,000 in claim damage). We reported it immediately and were assured that we were covered and we did not have to worry about it. A couple of years later, when the big hailstorm came through Jonesborough, I called Neal's office and I told them that I did not know if there was way damage, but for peace of mind, they could send someone out to check my roof. ($0.00 in claim damage). Then in 2024 our area was hit with another storm that cause damage to our home and resulted in us having to have our roof replaced. ($1,500 in claim damage). Well, half of our roof was replaced. In January 2025, I received a letter from State Farm informing me that our homeowner's insurance was going to be cancelled. This was not due to the amount of money that they had paid out over the five years, but because we had three claims submitted to State Farm. After receiving the letter, I reached out to Neal and was told that he would investigate it and call me back. Over a period of a week, I spoke with everyone in the office, and each assured me that Neal would call me back. To add insult to injury, I was informed that State Farm does not look at the amount of money that they paid out, but the number of claims. Two of the three employees that I spoke with said, "Well if you had spoken to me, I would have told you not to file a claim." Guess what, I have spoken to each employee, except for Neal. My advice, be care when dealing with this Neal Wandell Agency and their employees. Ultimately, they cannot be trusted and are not helpful. It has been a little more than a month since I was told that Neal would call be back. It shouldn't surprise you that I have never received a call back. Unfortunately, State Farm Insurance has turned into Start Harm Insurance. After telling others about what happened to me, others began to share their horror stories about State Farm. Since my auto was with State Farm, and my house was no longer going to be covered, they were going to raise my auto insurance almost $40 more per month. Fortunately, I found a better insurance company for my auto, and I'll be saving $130 per month. As I was searching for another company to cover our home, I spoke with several different agents and each of them told me that I had more than one claim in a five-year period that they would not be able to cover us. The insurance's little secret that they don't tell you about. Thanks, Neal for all your help! Wait, you did not provide us the help we needed or was there to walk or talk us through this nightmare.

The service was outstanding and incredibly quick! State Farm Insurance agent Bradley was not only…read moreknowledgeable but also very kind and helpful. I would definitely recommend State Farm to my family and friends based on this exceptional experience.

ECU BESIDE YOU. BS.. Waited 3 weeks to be turned down for a cash out refinance loan on a property…read moreI needed to do repairs on. Applied for $60,000 on a $140,000 property. Wife and I both have an 800 credit score. We have $1.2 million in savings, $1 million in investment property (Free and Clear).. Never missed a payment on anything in our lives. Charged $550 for an appraisal on the property for the loan. DENIED!!!!!!! WTF? If we can't get a loan, WHO CAN? My advise. Stay clear of ECU. Go online and get a better deal without all the hassle. This place is a joke.... ECU should be sued for false advertisement. Because they deffinatley (ARE NOT BESIDE YOU).

I applied for a loan 3 times and was turned down so asked Knoxville Credit Union one time to get a…read moreloan to buy a truck and got the loan in just a few minutes so I do not recommend getting a loan here...

Andrew Johnson Bank was incredibly helpful and accommodating. Coming home from 20 years away in the…read moremilitary, Justin Spina was extremely helpful and knowledgeable. His advise and expertise was helpful and ensured I got the most out of what products AJB offers. Jessica Morrison navigated the VA loan with me for a smooth home purchase. I would recommend AJB to anyone. 100% happy customer.

My family has used Allstate for 40 yrs and they are amazing Would definitely refer Rikki Rhoten…read moreoffice they are the best !

The most caring and trustworthy financial adviser in the world.read more

Great local bank!! Sam the branch manager helped me very much in buying my current house. Much…read morebetter and faster service than the other three places I tried. Very friendly and helpful staff. Good rates.

I have always had. Great experience with security fiance the staff arealways very friendly and…read morewilling to help i would highly recommend them to anyone thank you for all your help

Cause they will help you anyway they can and they are nice and professional so if you need a loan…read morefor any reason go to Appalachian lending you will not be sorry cause they are the best place to get a loan