I don't normally review anything and I was a little hesitant to do so but then my 10 yr old grandson said gee gee you can just use a cover name if you don't want people to know who wrote it. So here I am. I had gotten a title loan before from this business in early 2016 and had an ok experience. It wasn't bad but it wasn't wonderful either just fine. The staff was not overly nice but they weren't rude just ordinary really. I paid that loan off in summer of 2016 and went on my merry way. I found myself in a bit of a dilemma last month when the ac unit in our home went out. I decided to go back Titlemax because that's exactly what this place is for when you need money fast. I walked in and didn't recognize anyone from my prior loan. A man greeted me at the door and guided me over to another employees desk and I was given water and loan process began. Wow.. What a different experience I had this time! It was WONDERFUL! The young lady assisting me, Michelle was so friendly, so helpful she made me feel so comfortable. She answered all my questions regarding the loan and payments, and to my surprise when I asked how long she had been doing this she replied with actually not that long less than a year. Well you would never have known it as she was very knowledgeable about everything. I was done within 50 minutes or so of arriving, check in hand and cooler days ahead. The staff was all friendly not only with the customers walking in and out but with each other. It was nice to see people being friendly and smiling while at work. Rare to see anymore in these days. I just can't say enough about the wonderful service I received this time around. Thank you Michelle for being so nice and friendly. It really made my experience at Titlemax a pleasant one. I've since just made my first payment and although another employee took my payment, who was also very nice and easy to deal with, Michelle still took a moment to say hello and ask me if I got my ac unit I was needing. Again rare these days. I highly recommend this business to anyone in need. read more

I'm so excited to be a customer with title max. Michelle and Randal are the best. They are always ready to help me. I can walk in sad or mad but by the time i leave i have a smile and forget about what was going on. I have been with them for almost two years and i don't mine because they always take care of me. I would recommend everyone to go with them they are the best. Thanks again Randal and Michelle for everything. read more

Michelle at everhart location was very awesome... And title max was very nice about my extension since i had a hard time getting back on track after storm left us in a big bind... Title max thank you for treating me with care and concern to my situation... read more

Title max on Everhart is the best! Great customer service very friendly and willing to work with u in any way possible according to your needs! My loan was easy and fast and my payments are very convenient for me! Thank u guys so much!! read more

Title max is great. Amanda was so helpful and explained everything perfectly. Defiantly would recommend anyone in a bind and needing some quick cash to give them a call. I'll be back for sure. read more

Awesome service. Employees are very nice and helpful they make sure your taking care of and understand all obligations needed. Would definitely recommend TitleMax if you're looking to get a loan. read more

Randall and Amanda were a tremendous help! They helped me with my title loan and will be a loyal customer. The process was easy and painless. Thank you for all of your help! read more

Great experience ..... I was able to get more money then I was told over the phone they were understanding to the fact that I was on my lunch break applicant was done quickly read more

They are friendly and helpful. They will help you any way they can with a smile. Enjoyed doing business with them.

Titlemax on everhart is the best! Customer service excellence! Friendly and courteous! My loan was very fast! read more

Always get good service here and michelle was very helpful. Highly recommend them to family and friends.

Title Max is awesome!! Michelle was so helpful and answered all my questions! I will definetly return !

Ask for Michelle she is the best! She really helped us out!Definitely will recommend this place!!

Wonderful costumer service ladies in office are very nice and helpful would recommend to anyone!

It took a little longer then expected but it was a computer problem. Staff was very helpful.