I have now had 8 home-related transactions (purchases and refinances) with various banks and loan…read morebrokers, and 3 of those transactions have been with Carlson Mortgage. Carlson Mortgage has been the best experience for me and my family by a wide margin. Alex G. and his team have been very accessible and supportive, and Alex has been able to lock in rates that were better than the competitors. Much of our communication was conducted through email, including sending documentation or e-signing forms. Because of the number of documents we signed via e-signatures, the closings have been noticeably quicker than in my past experiences with other companies. I couldn't have asked for a better team or experience, and I plan to use Carlson Mortgage for all future purchases.

Alex and his team took great care of me! The entire process was transparent and well-communicated…read more The closing event was absolutely painless! I look forward to working with them for a long time!

Excellent service by the realtors & banking. By all parties I have been in contact with with @ the…read moreagency

The Garcia Mortgage Team was so helpful when my wife and I purchased our new house. This was our…read morefirst house purchase, so the idea of applying for a mortgage and all the details that go along with it seemed so daunting. We had no idea where to start. About 6 months before we actually decided to start our house hunt, we scheduled a meeting with Sue to figure out what type of loan and how much of a loan we could apply for. Sue was very helpful and explained in detail each item on the itemized fee worksheet. After our meeting, Sue did not pressure us into applying for a loan early since she knew we weren't ready to begin our house hunt just yet. When the time had finally come, we came back to work with Sue. She helped all the way through the loan application process, updating us each step of the way. It was like a walk in the park for us (okay, maybe a little bit harder). My point is, Sue did a great job in communicating and ensuring that we felt comfortable throughout the process. She responded to phone calls, texts, and emails within a couple of hours to a day at most. It was comforting to know that she was so accessible and willing to help. I cannot recommend the Garcia Mortgage Team enough. Thank you so much for all your hard work! You guys do a great job, and it really shows in the service you provide!

Brent is a person of extraordinary character in an industry that has left a lot of Americans…read moreholding the bag in recent times. I worked for Brent previously and learned many things about the business including how to be an honest banker. if you need someone who will shoot you straight and educate you on your real opportunity to buy or refinance there is no better broker than Mr. Kiffer.

I used Brent Kiffer recently to close a loan that another lender turned down just days before…read moreclosing. Time was of the essence and my buyers were going to be homeless if we didn't get it done. Brent and his team dug deep and got the loan closed in 15 days. That's right, 15 days!!! What other lender would go out of their way to help a client in that manner! Brent's professionalism and caring compassion saved the day. Since then, I have worked with Brent closely, and know that that was not a fluke. He's a stand up guy who walks the talk. If you need solid mortgage advice without the sales hype, give him a call!

Seamless transaction made our purchase easy! So happy working with Will and Shannon! Communication…read morewas clear and timely. Thanks to the Neighborhood Loans team for their hard work and professionalism. Laura and Miguel Saldana Santa Cruz, CA

Working with Greg Iverson's team was such a blessing. I was lucky to have the help and support of…read moreShannon and Debbie in the team who walked me through every step, kept me well informed on the process and answered all my questions. The entire time, I felt as if I had advocates in my team helping navigate this stressful process of financing a home. I could not have done it without them. Thank you!

Working with Mike and his team was so easy and convenient! The whole process went smooth and their…read morecommunication was outstanding. Highly recommend him!!

My experience started with great people assisting me. The associate that assisted me took great…read morecare in ensuring I understood the processes and took simple precautions to ensure we didn't get ahead of ours with the numbers. She communicated with me through the entire process till my funds were deposited into my account and my previous mortgage was paid in full.

Working with Gordon since day 1 was one of the best decisions in our home buying process!! Before…read moremeeting Gordon, we shopped around and no one was as responsive and attentive. Gordon is a patient person, knows how to explain each step of the process (without sounding condescending), and is so willing to answer any questions! He even called us weeks after the closing to check in and see if we had any questions now that we're in our new home. I'm writing today because we closed on our home back in May and are still impressed by the service and dedication from the Sean Z team! Thank you for your beyond excellent customer service and for your commitment to your clients!!

Communication with the Better Rate team was excellent. Super responsive, incredibly knowledgeable…read moreand helpful. We will refer family and friends to them for sure, highly recommend.

We knew our transaction wasn't going to be easy from the start, but with Tim Whitmore by our side,…read morehe made it a much less difficult process than it could have been. Tim's expertise and communication skills blew us away. From start to finish, he guided us through the home loan process with ease, making everything crystal clear and stress-free. Tim's knowledge of the mortgage industry is top-notch, and he truly went above and beyond to ensure we got the best possible loan for our needs. Plus, his communication skills are on point - always quick to respond to any questions or concerns we had. As a real estate agent, I wouldn't hesitate to send any of my clients Tim's way. He's an absolute asset in his field! Looking forward to working with Tim again in the future! Thanks for everything, Tim!

What a great experience! Mary Catherine and Jeremy were the dream team! I just bought my 1st home…read moreand had so many questions throughout the entire process. I felt bad for asking all of them but Mary Catherine said, this isn't something that you do everyday. It's ok to have questions! She immediately put me at ease and I was so grateful for all of her time in answering them without annoyance. Jeremy was prompt and thorough with all of the behind the scenes work as well. Highly recommend.

With the teller window being in a central location, I guess this is a more general review…read more I started banking here sometime in the 90's because my parents were teachers. After years of being nickel and dime with various charges by banks I thought I would try a credit union. Everything is different. I get called when I go on vacation or buy something over the internet. So not only do I not get weird fees from the credit union- I feel they have my back with other businesses.

Worst bank ever! They ask for proof of insurance constantly when no one else does. I've had the…read moresame insurance for 20 years and they try to place insurance if you don't show proof constantly! Do yourself a favor and avoid the constant hassle of this bank!!!

USA Mortgage has such a fantastic group of people working there. I really appreciate their quality…read morecustomer service

From the owner: USA Mortgage is consistently recognized as--not only the St. Louis Metropolitan Area's largest…read moreindependent mortgage bank--but that of the entire State of Missouri as well. At USA Mortgage, our mission is the unrelenting pursuit of perfection, and we pride ourselves on the lending excellence and the superior level of service that our status as a mortgage bank enables us to provide. We offer new home buyer mortgages, VA mortgages, refinances, and other types of home loans. For EVERY YEAR since our inception in 2001, the St. Louis Business Journal has named us one of the top residential lenders in the St. Louis metropolitan area.