She was very kind and willing to accommodate me for a same day appt for a new customer. This lady…read morereally knows her stuff and I really love my eyelashes! If looking for a great new place to have skincare or lashes definitely recommend her. Prices are extremely affordable and the service is great

The quality I recieve in my lashes is the best in Houston and humble area combined. I have been a…read moreconsistent customer since she started out. Every service type I request is fulfilled to the upmost highest standard. The lash retention will last me three weeks until I need a refill, thats with the advice on how to properly take care of them. The vibes are always good with the music and conversation. You won't regret getting your lashes done here! Will be returning for a new set! Absolutely love my lashes every time.

I made an appointment with Min ( who I assume is the owner) I've been having a lot of eye issues…read moreand needed the most experienced person to do my lashes. I get there 5 minutes early, and no one is there. I wait an extra 10 minutes and I call and they tell me someone is almost there. A different girl comes in, I think her name was Hannah. She could barely speak English and I'm trying to tell her I'm allergic to formaldehyde and that she needs to use a sensitive glue. Not sure if she understood a single thing of what I said. I was there for over an hour, with the most severe burning eye pain that I've ever had! I was already annoyed that I booked with a particular person and they switched it without even telling me. I paid over $200 for top and bottom lashes. This was an awful experience, the lashes were uneven and I asked her to add a few more on one eye and she said next time she would.... Next time?!?! Yeah, there won't ever be a next time!

I got the wispy anime lashes and they are something new! I absolutely love them and feel amazing…read morefor my birthday. From the very beginning, my experience here was smooth and stress-free. When I first reached out, my call was answered right away, and I was able to schedule quickly. Even when I needed to change my appointment time, they made it so easy and accommodating. The facility itself is very clean, comfortable, and welcoming, with multiple restrooms that add to the convenience. The whole atmosphere feels professional yet relaxing, and everyone I interacted with was kind, patient, and easy to communicate with. Hina did my lashes and she was amazing. She has such a sweet, calming energy that instantly made me feel comfortable. I can be picky about who I let do my lashes, but with her I felt completely at ease. She even went the extra mile to try something unique for my birthday, which I really appreciated. The results are stunning -- my lashes are exactly what I was hoping for, and I couldn't be happier. I'm already looking forward to becoming a regular here. If your priority is having a relaxing experience while also getting professional, beautiful results, this is the perfect place.

5 out of 5 stars. Exceptional attention to detail. Painless and more importantly it's quality…read morematerials used. They last and look amazing

I wanted to give a shout out to Hannah for the airbrush tan! I got so many compliments today- "it…read morelooks so natural" was my favorite! I definitely recommend Hannah and air brush tanning if you are ready to get a jump on summer!

Had a great experience at the shop on a Sunday afternoon. Came in for a pedicure which turned out…read moreout pretty good. The ladies are thorough and tend to every detail. End result was great Diamond Spa Pedicure Was the winner today for both me and my momma. It included a mini massage

On September 4th,2025 I made the choice to get a manicure and pedicure done at Nails Expertise. I…read morewas instantly greeted and informed to come toward the back while my water for my pedicure was prepared. When I sat down I selected the $29.00 option and informed the individual doing my pedi that I'd like French tip which would be an additional $5. No problem. I also decided to get a full set which costs $45.00 - TOTAL $79. As I sat back to relax, I inquired about whether or not wine was served while receiving a pedicure. What I did not expect was the humiliation and shame I would feel the moment the manager responded to my inquiry. I was told verbatim "you don't get wine for $29 pedicure...You get wine for $40 and up".. I immediately burst into tears and informed this insensitive, inconsiderate, money hungry individual that my grandmother had just passed and THIS was THE ONLY reason I was even getting my nails done at the time. She immediately apologized and informed me that she was joking. What a tactless & unprofessional thing to say to someone who chose YOUR establishment to patronize. I WILL NEVER step foot in this place again, & I am leaving this review days later after burying my grandmother to implore you all that desire to feel cared for while being pampered properly - this IS NOT the place! These individuals do not care!!! Though I did not get her name, the individual that said this to me sits on the right side of the salon in the middle booth.

I cancelled my membership on 1/30 (the contract states you must give a 30 day notice- which I did…read moreand have the signed cancellation form to prove it) and my last $99 membership fee was to take place on 2/1. When I noticed the $99 membership had again charged to my card on 3/1, I figured it was a mistake and called the salon to rectify. I have been given the runaround ever since. "Can you send a screenshot of the charge? I'll have the owner Martie call you when she gets in today." Sent screenshot, no call. Couple days later, I follow up... "The owner will call you after her next appointment." No call. Again. I've texted and called many times trying to get this incorrect charge refunded to no avail. It's now clear to me that the owner has no intention of returning my phone call or fixing this fraudulent charge. I went ahead and disputed the charge with Amex who will issue a chargeback to this business (I can only imagine the chargeback rate is through the roof at this establishment). I also blocked my card from Pure Lash attempting to "mistakenly" charge another $99 fee in the future. It's truly a shame a small business owner is choosing to behave in this manner when she has some wonderful ladies working for her. My lash tech, Sade is fantastic and so talented. I'd gladly follow her to any other establishment but sadly, I can't continue to support this business nor its owner. I HIGHLY recommend you look elsewhere for your lash needs or at the very least - pay cash.

I went here for a set of natural lashes. Number 10 to be exact. I'm not sure what kind of glue they…read moreuse because my eyes have been itchy and teary since I went to them. I've never had problem with lash extensions before. My eyes itch so much it's hard to sleep. I will need to get them removed.

Nancy always does my sets and always comes out so pretty! This is my go to location to get my…read morelashes done.

I had my lashes done at another salon today (a mistake on my part for trying a new place),…read moreimmediately after that appointment I called Queen Lashes Studio requesting an appointment to hopefully fix the botched lashes. They fit me in today and Christine spent almost an hour removing many of the lashes and then worked her magic to give me the lashes I wanted.

So nice and professional! Lashes came out just how I want it and was able to do it all within my…read morelunch hour! Also very clean and beautiful atmosphere. I highly recommend!

The appointment went great. She was very sweet but the lashes did not last. 4 days after I got them…read moredone and all the lashes on my right eye have just about fallen off. But the ones on the left eye are perfectly fine. Not sure if it's a user error or a application error because this is my time having them done. Just kinda disappointed. I have added photos for reference.