I highly recommend Charleston Roofs & Windows!  Very professional and great service…read more They just completed placing a new roof for me and I am very impressed with how smoothly the whole process was.  Starting with prompt return of my initial call, Michael Kelley worked with me helping me to understand what was needed, patiently answering questions and helping me choose the right type of roofing for my house.  He always answered  my phone calls, which I appreciated and valued such good customer service. The install was scheduled, and the crew showed up at 6:30am that day. They draped and covered vulnerable areas and worked all day removing the old shingles and placing the new roof.  Overseeing the progress at the jobsite was Adam Cobb.  He came to me a couple of times to update me on how things were going and see if I  had any questions. When the job was completed the next day, he let me know they were done.  That is when I saw that my yard, porch, decks, flower beds and driveway were left in even better shape than they started with. So, there you have it.  If you want to wonder about the quality and service you will get-keep looking.  But if you want to get the best up front, go with CR&W.

The company caused $2133 in HVAC damages that three representatives refused to cover…read more Representatives claimed the damages were not their responsibility because of their contract. The exact verbiage from the contract is, "The Contractor is not liable for damage to hidden water, electrical, gas, and/or HVAC lines." However, in the photo sent of the damage, the HVAC line is clearly visible. When we pointed out that the line was clearly visible, they claimed they were still not responsible and would cover just $250 of the $2133, but only if we removed the 1-star Google review we had just left. After several attempts to get in touch with the contact on the contract and the business owner, we got no response.

We had a leak that needed immediate attention and Brian went above and beyond to get someone out to…read moreus right away. The service was professional and reliable. Highly recommend!

Great organzation to put your trust in, the quality and the understanding the customer needs,…read moredetail oriented. Jason Dores handled everything with ease and professionalism. Value and pricing was above reproach, the team Jason has worked diligently to perform exceptional on the services requested...

We have had a WA roof since 2016 and couldn't be happier with quality of materials, workmanship,…read morespeed of installation, thoroughness of waster removal and cleanup. My purpose here is to thank WA and their representative Adam for coming out to inspect the roof for possible damage caused by animals that had invaded our attic. Adam personally visited, flew a drone for several minutes to see if there was obvious damage. Seeing none he climbed to the roof and walked the whole area. The roof is completely intact. I tried to pay for his time but was told "no charge" since I was a customer. This is a top notch company and you cannot go wrong if you need a new roof and rest assured you will no be ignored if you have a problem years down the line. BTW, animal entry apparently was via soffits which are vinyl, although damage to those is not apparent. Tree branches next to the house were cut way back where they can't get in and the problem has been solved!

I called Willow Ash with a problem concerning a third floor deck. My house is fairly new, but the…read morethird floor deck finish wasn't done properly and In the beginning, this company was awesome. The owner, Ryan, came out and listened to my original vision and came up with a solution on how to fix it and assured me that he would find product that would create the finish that I was looking for. He sent me a quote of $2,400 which I had no reason to question because according to their reviews this company is great. I was sent a link for a deposit which I paid immediately. Once a product was found, colors were picked and a date was set (setting a date took forever) they were able to get to work. The problems really began with his worker, Jose. Jose came out and sanded down the original finish and properly (?) graded the deck. When the initial product went down it was not the correct color but I was assured that if I wasn't happy once they were done, they would come back and lay another color on top. From here on out it took weeks to get the project finished. Whether or not Jose would show up was up to fate and I never knew if a guy I didn't really know was going to show up at my house as I was getting ready for work. Initially, we noticed that cracks were starting to appear even before the job was finished. I was assured of a solution. It took a while for this new product to get shipped, but Jose finally came back with another product to put down that apparently was supposed to "fix" the cracks for good. In the end, I hated the color, but was told that it would cost more $$ to change the color even after I was assured it would be no problem to lay another color on top. Once the job was "done" or so I thought, I came upstairs to find that epoxy was on door, the door knob, hardwood floors and walls of the deck itself. I complained so the owner sent Jose back out to "fix" it but to this day there is *still* epoxy on surfaces of my home. At this point, I have to admit I wasn't thrilled, but the job was done and I could finally enjoy my deck. I was assured BY THE OWNER that if cracks ever appeared he would come out and fix it no problem. When it came to actually paying the bill, he added on charges because the job "took longer than expected". It was over $300 dollars more than the original quote and this was done without any communication. I disputed the extra amount because any delay in this project was certainly not because I was delaying the project seeing as how it was HIS worker doing the work. He did eventually change the bill so it was the original quoted amount and I paid under the assumption and assurance that any cracks would be addressed. Inevitably, months later the cracks started to appear. As time went on the cracks got worse, but I wasn't worried because the owner said he would fix them no problem. I called him and he actually seemed to care. He said he would research another product and send Jose out to fix. Of course, I never heard from him again. I called multiple times and was always told something different. Eventually, he basically asked me what the heck did I expect him to do? I kept a texting chain going and at times he would text and say could they come back to take a look, but when I responded I would never hear back. Eventually, I sent an email which received no response. I actually had a contractor come out and give me a product recommendation which I sent to Ryan at Willow Ash Roofing and he never responded again. My deck is still not fixed and looks way worse than it originally did. At this point, I've been quoted the SAME amount to fix a deck that I paid to have refinished in the beginning. I am disappointed and frustrated.

This is our third "job" with Southline and we have been pleased every time. Professional,…read morecompetent, honest, and high quality. Shout out to Mr. Uzi who took care of the latest project. Thank you.

Kevin arrived on-time to perform a complete review of my needs for gutters and a new chimney cap…read more The quote seemed fair and the deposit requirements were reasonable. The crew showed up on-time a week later to start the work. The crew took three days to do most of the work since the chimney had water damage repairs that needed to be made. The change order was complete with pictures of the damage and a fair quote to finalize the work. Once the cap was made it took just another few hours to complete everything. The team arrived at 7:30 AM and worked until 5:00. At the end of each day, the work site was all cleaned up any trash was taken away. Overall, a good team to work with. While they were here, two neighbors got quotes and arranged for work to be done.

Hayden Prince did a very professional inspection of my roof. He found everything was done wrong by…read moremy builder, home is only 7 years old. He did an excellent inspection report with lots of photos, original roofer could not deny their lack of skill ! Trying to have Prince redo my whole roof...

Highly recommend Prince Roofing & Construction. Did a great job and cleaned up the area when they…read morewere finished.

I found Powell Roofing a few years ago after having poor experiences with other companies. James…read moreand his staff has always done a stellar job on both my residential and commercial properties. They are fair priced and quick to respond. I have used them for roofing repairs, replacement siding, and replacement windows. James treats you like family and takes the time to explain everything thoroughly and discuss both short term and long term options/outlooks for your projects/problems. His staff has always been friendly and helpful pointing out any concerns that they uncover along the way. The crews do great work and leave the site clean once completed. I will continue to use Powell Roofing for my Charleston area needs. I highly recommend them to anyone looking to work with a great, personable company where you are treated like family and not a number.

Professional. Returns your call quickly and makes sure the job gets done correctly the first time.read more

I have to report that I am extremely disappointed with the work they performed at my residence…read more Contracted them for gutter replacement and gutter guards. The new gutters were not installed securely and not properly sloped to allow rain water to flow towards the downspouts. The gutter guards were made of cheap metal screen wire and the sections did not meet or overlap leaving gaps where leaves and debris got into the gutter. The gutter 'screens' started rusting within 3 months. I called the company numerous times to express my concerns about the quality of material and the work performed but never got a response. I ended up having to make the 'new' gutters work as they should and install different gutter guards myself. I highly doubt not recommend Lowcountry Roofing and Exteriors for this type of work.

Chance recently replaced our roof after storm damage that ended the life of the roof he had…read moreinstalled almost 20 years ago. So he really gets 10 stars for two 5-star services! Both times he and his crew were professional, skilled, efficient, and impeccable in both their work and their clean-up. Unexpected problems were identified and repaired with little fuss, and we know from experience that this company stands behind their work for its lifetime. Two times over the course of the last several years, Chance came out quickly to address a previous storm problem and a leak which the plumber swore was a roof issue but turned out to be his plumbing error. That time Chance couldn't help with the plumbing leak but saw two collars around the stacks on the roof were aging and so replaced those before they could become problems. Our neighbor even came out and complimented how beautiful this new roof is and how he noticed the excellent job the crew did! A roof that draws compliments! A bonus!

I've been receiving unsolicited text messages from RoofMeister even though I never contacted them,…read morenever gave them my number, and never opted into anything. What's more concerning is when I raised the issue, I got the impression they weren't too concerned about how these messages are being sent, as long as they're generating leads. That's a big red flag. I have no idea how they got my number, and there was no clear opt-in or explanation. It feels like they're casting a wide net and hoping something sticks, regardless of whether people actually agreed to be contacted. At a minimum, I expect a company to respect basic communication standards and not reach out to people without permission. This experience alone would make me hesitant to ever do business with them.

Great company, very respectful, on time, the price was great and overall they completed my roof and…read moreit looks awesome !!

The managers and crew are absolutely outstanding. Brian was super helpful and made the process very…read moreeasy. Even though it took my insurance company a while to get it together, they were patient and kind. Their crew came in early and was able to have the job completed by 4:00pm (one day job). Everything was professional, quick, and great quality - with a CLEAN worksite. I recommended them to several of my neighbors and we are all happy with the results!

Horrible company. Terrible contractors that aren't skilled and customer service is non existent…read more My case is ongoing and has been for 9 weeks now. A leak in my 7 month old roof killed my HVAC system. Replaced and had it repaired and they covered those expenses everything seemed good. They refused to run a leak test before I installed a new HVAC system. Flat out refused with no explanation other than they didn't "need to" I gave them nearly 2 weeks to do this but nothing. So we installed a.new system only for that one to be ruined from a leak IN THE SAME EXACT LOCATION. This company is refusing to cover the damages trying to put the blame on the brand new unit saying it was somehow wired incorrectly. AVOID LIKE THE PLAGUE. We will see them in court because I am not done.