Customer service, I went there early, the service manage assured me that my car would be ready by…read more11:00. My sister was having surgery at 12:00. If it wasn't for Brian my car would still there. The was car finally done at 11:50.The guy was only interested in his friends that was there visiting him.

The guys there go out of their way to take care of you like you're their neighbor…read more I really appreciate the work they do. Fast and friendly and eager to help.

I arrived at Tire Plaza right at opening time, before any other customers were there, but it still…read moretook them an hour and half to change my oil and fix a slow leak in my tire. Considering there were no other vehicles ahead of me, I'm not sure what caused the delay. The service time was longer than expected; I could have driven to two different places in the same amount of time. I hope this was just an off day for them. Clear your agenda before you come here. They like for you to stay awhile. Let's just hope their technical skill is better than their time management ones.

made an appointment for alignment a week before, they called me the morning of my appointment and…read moresaid the tech could not do the alignment today, then literally said "Goodluck" . No offer to reschedule .

I ordered my tires and set up an appointment. I drove an hour to get there ahead of time and found…read morethat they did not have my tires.

Okay, so probably everyone knows Walmart auto center is not going to win any awards for their…read moremechanic work, but I just wanted to share my experience. Recently went to Walmart to get some tires balanced (that I bought elsewhere) because I didn't have time to make it to one of the actual tire care shops in Harrison before they closed the week I got my tires, so I went to Walmart. I was there for two and a half hours, which I expected because Walmart is both short staffed on mechanics and just not geared to be a efficient auto center. What really grinded gears tho was the lack of professionalism in the actual service of mounting my tires, along side the fact that they are right up there with the most expensive option for mounting tires. Manufactures put dots on tires so that when you mount then, you can line them up with the valve stem on rims and minimize the use of counter balance weights. Usually, the valve stem should be lined up with the yellow one. All my tires were all out on without regard to these markings and came with a relatively excessive amount of weights needed for premium factory rims. Really is not a huge deal, but a good illustration of quality of Walmarts auto program (in Harrison). At the end of the day I'm sure that my tires are mounted and balanced decently but I had to wait almost three hours for walmart to do a mediocre job for full retail price? The lesson is, go to Walmart only if you have to. You can buy better tires at a better price at a lot of places, and get them mounted by real professionals, likely for less money and in a shorter period of time. Thank you for coming to my TED talk