Hats Off to BMW of Clear Lake taking care of me. I was visiting from Louisiana and busted one of my…read moretires on my X2.. They were able to get me in Monday after incident without an appointment, and a tire was ordered and came in on that very .same day. They communicated with the dealership where I purchased my car in Baton Rouge and the additional tire and rim insurance that was validated and credited. my vehicle was picked up and transported to their dealership from app 4 miles away free of charge, and tire insurance was validated And the work was completed free of charge. Thanks Luis Morales for assisting And all the workers who were so welcoming and helpful.

Very disappointing experience with BMW Clear Lake Service Department, and not what I would expect…read morefrom a BMW dealership. Their website advertises a $119 service, but they attempted to charge $150. If a price is publicly advertised, customers should not have to question it in order for it to be honored. Their website also promises a 10% discount for PM appointments, which they initially did not apply until I pointed it out. Another major issue: their online booking advertises vehicle pickup and return service. They picked up my BMW from my home, but later told me they would not return it and instead booked the cheapest Uber option so I could go pick up my own vehicle. This forced me to take time off work, which defeats the purpose of offering pickup and return service in the first place. To make matters worse, they even sent the Uber to the wrong address, despite the fact that they clearly had my correct address on file since they picked up the vehicle from my home earlier the same day. After escalating the issue, the Service Director did match the advertised $119 price and applied the 10% discount, which I appreciate. However, customers should not have to escalate issues just to receive what is clearly advertised. For a BMW dealership that represents the BMW brand, I expected much better transparency, organization, and customer care. Because of this experience, I will not be returning for service and cannot recommend BMW Clear Lake.

Manual the man at the desk and Jim, the shuttle driver along with the service done to our truck…read moreexceeded or expectations. This is my first time here I recommend my friends and family to use Christian Brothers in the future. Thank you again manual and Jim in the service department.

This place sucks. I was charged double what others charge for labor. The broke my door handle off…read moreand tried to say it was already that way, gave me a bill estimate for it. I had to refuse and make them fix what they broke. Other stuff was fixed. Then a list of stuff they claim needs to be done soon. (Did not include my radiator that had a hole in it.) So I had to be towed ,on another day. Lucky my engine was not ruined. To find that out. Had them check the list of stuff and none of that needs to be done. I put a complaint to AAA to not recommend them, and what had happened. And will report to BBB.

I had been calling for over a day for a used tired for a 245x35x20 tire and when I called them they…read moretold me they had one really cheap but the quality was very low so I initially said thank-you and kept looking which brought me to a horrible tire shop that lied about having my size tire gave me one way too big and thought I wouldn't notice the smoke pouring out as a drove and didn't really wanna give me a refund. I decided to settle for j p tires and their 1 old tire which actually looked great they were super nice and fast and honest and apologized for a tire shop's unprofessionalism that had nothing to do with them. I loved my experience here the receptionist was wonderful I WILL be coming here from now on! Wonderful. Thank you so much J P tires!!

I have brought my cars/tires here for years to have nails or tacks pulled out and the tires…read moreperformed trouble free for years. They have saved me hundreds or e en thousands of dollars the last decade or so. And they also install new tires. When a simple nail or tack causes a slow leak, so many national chains will refuse to fix it. The scripted excuse is that it is a safety issue. .but we'll be glad so sell you a NEW tire! With a lot of add-ons too.

Got a flat, and they fixed it fast and cheap. I would definitely recommend them…read more Thanks for the quick cheap fix

Best tire shop in Hiram Clarke. Honest service, Quality…read moreservice and great prices. Lots of parking spaces

Very efficient and knowledgable, quick service on basic repairs, friendly and fair prices. Great…read moreoutfit!

My daughter's car was overheating and after looking at it the coolant take was dry so i knew there…read morewas a leak somewhere. I called and they had an opening the next morning. I was told I could drop it off and leave the key in the drop with my name, number, and what was going on. I had it towed there and did just that. They were so nice and got the tank changed out as well as the thermostat. I got a call that they had to order a new thermostat because the one the revived was busted and that it wouldn't be ready till Monday, this was a Friday. I said that was fine but then at 4:30 on that Friday I got a call it was ready. The gentleman was so nice and the work was quick.

Great service. No hidden cost! Clean restroom! Techs very knowledgeable.. Thank you Orrin schooley…read morefor great service

This place is awesome. I had a motor blew out of me, these guys were not only able to help me out,…read morebut told me that the cheapest option to do this too. The following week, my other car start to breakdown... with my horn not working, and a piece of the bumper starting to come off... Not only did they help me, but they also gave me a pretty nice rate, and most importantly were nice and extremely helpful. Being a manager of a facility in downtown, it's nice to run across places like this, showing me that not all auto shops are about your money. Some are about just helping people in general. I will recommend this place to all my family and friends and highly recommend the same for you guys

I had my air conditioning unit replaced, oil changes, and some minor stuffs. Doc, their service…read moremanager is highly knowledgeable, competent, and reliable. Their pricing is resoanably competitive. I am happy overall with their service. I will recommend anytime to anyone who needs their service. I will rehire. From May in Stafford TX

Very knowledgeable guys on the staff and above all they are honest. go find that in most repair…read morefacilities. I have them do all my repairs.

MIke's Automotive is very professional, friendly and really gets the job done!!! And Mike is very…read moreCute too!!!