Poor customer service. They took 3 hours for oil change when there were only 2 people ahead of us. Guy was so rude and unprofessional, after waiting for 2 hours when i asked him why it was taking so long, he said u can take your car and go somewhere else, he said he has been in this business for 38 years, in that case i can only imagine how many people might have suffered rude behavior on their end.We were there for a service, not to be treated like we owed them something. Such people don't know the meaning of customer service and they run the business.
The sign board said $20 for oil change (most cars), not a clear sign, just to fool people to get in, charged us $30 for Sonata. Website shows they were open on Saturday till 4pm but when i asked the guy he said 2pm. Don't trust this workshop, no information is legitimate.
I wouldn't even give him a star for the service. read more