Worst car buying experience I ever had!! Went there when I seen a truck we liked with a decent…read moreprice. Once I got there and test drove truck wow we loved it. So we sat down they had already looked at my trade, a 2022 f250 with 40000 miles salesman went to manager then came back everything changed the price had jumped up and they low balled me on trade I said this won't work so salesman went and brought back young manager and after his introduction he looked me in the eye and asked me what I was trying to do here! I laughed and we said we are done here! they still had me key I asked for it back as I was walking out the door. Then another manager followed me out tried to explain everything. Experience was so bad I don't remember Managers names and will not name salesman because it wasn't his fault.

Sold our car to Michael Caballero at Tipton and our car loan was paid off less than 10 days later…read more 24 DAYS LATER, Michael claims that even though the title was released on the 11th, they won't pay us the difference of what they owe us directly because they don't have the actual title in house. They've been able to resell the car since the title was released(11th) but still refuse to pay us. I have sold several vehicles over the years and no other dealer has done this to us. They knew they pay off amount and would pay that to the lein holder and cut a 2nd check to us for the difference, which we were never given more than 48 business hours after we gave them the vehicle. Tipton did the same knowing the pay off amount but is choosing to hold our money hostage. We're going to be replacing our 2020 Ram truck soon and I will drive an hour before ever going 10 minutes to Tipton.

I arrived with a 2023 Challenger with 10,000 miles in mint condition and wanted to trade it for a…read more2025 Mustang. The sales guy, not going to mention his name, didn't even try to make a sale. I know that dealerships want to make a commission off every sale, but these reps don't sell 10 cars a day. He could have made an extra effort to get me into a new car. It's all about the money and how much they can get you for. I'll never stop here again, nor will I recommend it. Too bad, because it could have been a great experience. Oh, well, I'll just try another and I'm sure there is a better car salesperson willing to take the time to run the numbers over and over to put me into a new car.

Came in to work with Pete (highly recommended) on a car I had negative equity on. Pete secured a…read moregreat deal for me! For more detail: I was upside down on a car and had no money down. Boca Chica floods and neither of my cars were ready for it. The moment it's flooded and there is an emergency, I can respond for my family and friends. Yes, its a business, but a person that goes above and beyond for you in a business is worth his weight in gold. The teams very friendly all together! Thank you for the great experience.

I'd stay far away from this dealership. They will tell you they have something that isn't on the…read morelot anymore and have you drive two and a half hours just so they can try to upsale you $10,000 more and run your credit without written or verbal consent ( which I am reporting as fraud and getting in touch with and auto fraud and credit attorney) not to mention that they will straight up lie about their discounts on their website.

DO NOT GO TO THIS SERVICE DEPARTMENT FOR ANY MAJOR ISSUES!…read more Just an FYI: They charged $267.00 per hour for labor. I was on vacation in South Padre and started to have issues with my Nissan. I ended up taking my car to get the diagnostic test done. I was told by Michael that he was going have to charge for the first one and do another diagnostic test and also charge me for that one. So two diagnostic tests had to be done to tell me that I needed a new transmission. So I asked how much it was going to be he told me it would take 10 hours to do the work and my total would be over $7,000.00. I KNOW I was overcharged for labor since he had decided to charge me 10 hours worth of labor even though the work had NOT BEEN DONE. Most places on line take around 4-6 hours to do the same job. I was STUCK 400 miles away from home and they knew it. They don't video the diagnosis tests nor have video running in the service department so you can actually know how long it actually took to complete the work. Not sure if they work on commission but seems like they might....be careful!!!

My car needed a check up and mentioned to them what was wrong with it, was told that it would take…read moreall day. Keep in mind i was under an appointment at 9am. The employee from the beginning seemed unprofessional because they didn't ask for basic information other then my phone number not even maintenance history info on the car. It was close to closing time (7pm) and hadn't gotten a update call on it ALL DAY. I decide to show up and everyone was already leaving??? I ask the employee where's my car and what was wrong with it and couldn't give me a solid answer. All i got in return was my car with less gas then what i turned it in because they needed to drive it in order to find the problem which was never found and on top of that noticed they went thru my personal belongings like my middle compartment and glove compartment. I don't recommend bringing your car unless you seek un professional help. This location and employees were a joke to be brutally honest.

This Hyundai dealership is not honoring the factory Complimentary Maintenance for 3 years or 36,000…read moremiles. Although you can find proof online that this maintenance plan does exist they just tell you verbally without any factory documentation that you only get 4 free oil changes in the three years. I tried researching anywhere where this was the case and I could not find anything to back this up. When I contacted another dealer they verified that this plan does come with the free maintenance. I am deployed with the military to the Middle East and before I left I researched all the brands and their maintenance programs and Hyundai blew them all out of water with this. Unfortunately Brownsville Tipton Hyundai has ruined this purchase buying experience. I hate to think with it's large Hispanic community I think they figure most individuals will not research this information and just pay for oil changes. Take your business elsewhere Tipton Hyundai is not the place to purchase your next vehicle.

Took my 2022 Cadillac in to get it serviced Fernando Reyes was a service advisor. Very nice very…read moreprofessional. I would definitely recommend this place.

I took my truck in to get some recalls fixed and an appointed time on Monday. When I got there,…read morethey didn't have any record of my appointment. After leaving my truck there for three days, I still received a phone call. I had called every day for three days and left a message. When I physically went by, I a man in service department. He said he had no record of my message. Then they tried to charge me for $1000 worth of work that they said my truck needed. I took my truck to an independent mechanic who did the exact same review of my vehicle and stated that there was nothing wrong and all sensors checked out. The department said they fixed the recalls, but they would not take any responsibility for what the recalls required service for. So no organization, no callbacks, inaccurate diagnosis, attempting to charge me for services I didn't need., And they wouldn't take responsibility for what they were forced to recall. All in all it was a very disappointing opportunity for Luke Fruia to do something good and honest. I do not recommend this place.

Ivan Jimenez en Toyota Brownsville desde el primer momento fue súper profesional, amable y muy…read moreatento. Me explicó todo muy bien y realmente se tomó el tiempo de ayudarme a tomar la mejor decisión de la Tacoma 2026 para mi hijo. Sin duda volvería a comprar aquí y lo recomiendo al 100%. Miriam

Want to give a shout out to Julian Espinosa in sales. He was very knowledgeable and courteous in…read morehelping me reprogram my Tacoma truck. Provided me with excellent service. Thank you Julian. You made me a loyal repeat customer.

Wile visiting Brownsville, I went to Tipotex Chevrolet for help with getting my phone connected…read morewith my Blazer. Rolando Ramos came out to my car and worked on it but couldn't get it done. He was very polite and suggested several other things I could try.

They were very helpful and took us to SPI and picked us up when the car was done l. Very good job…read moreat body shop