We just did not have the same experiences everybody else and I feel so bad. I wanted to paddle…read moreLake Eklutna and I contacted AK Paddlesports along with a few others. The price was right and the lady I talked to on the phone was really nice. We set up a time for our excursion. I was running a little bit late and let them know. They dropped off the kayaks at the drop off area. Which is about a quarter of a mile to the shoreline. These two 5'4" ladies had to attempt to drag the kayaks all the way down to the shoreline. The best part is the return., A family from Texas helped us get the kayaks to the pick up place. And the guy who met us to pick up the kayaks didn't offer to help, watched us the entire time and told our friends to load up the kayaks in the back of his truck. Customer service poor although everything else was awesome

I want to thank Chris and I really recommend his business to everyone…read more Chris was very responsive and very accommodating to our rental with quick delivery and pick up. We ended up drove to Mirror Lake one hour earlier than 1 PM our appointment time but Chris was accommodating and delivered I will 2 double kayaks around noon and pick them up one hour later. We had a great time there. We saw another customer who were waiting for their equipment to be pick up the same time. We highly recommend Chris for any of your equipment rentals With very reasonable prices and excellent customer service.

I live nearby and wanted to rent a kayak last minute towards the end of the day. I called and they…read morewere very accommodating and said I could pick up before 6 and keep all night and bring back the next evening or just leave when I finished that night. They had everything I needed, including several kayak choices to pick from. I paid $40 to use from about 5pm-8:30. Rates on door say $10 an hour or $50 per day. I stayed out on the lake about 4 hours and it was a great solo trip! They were doing a class about the time I was going out and the ladies looked like they were enjoying their time. For being so close to town, the lake and location are still tucked away and make you feel like your getting out in Alaska's beautiful scenery. The store is off the Palmer-Wasilla Hwy in a red and yellow building. There's a small port-o-potty behind the building for facilities, otherwise, use Fred Meyer or go before you come. If you have your own kayak, you can put in at his dock for $5 (says a sign). Great experience and plan to come back until I get my own.

Took the 2 hour basic kayaking class with my adult son (22) and two younger kids (12 & 13). Randy…read morewas a great instructor and explained everything clearly and answered any questions we had. Once in the boats he explained each stroke and then demonstrated before letting us try each paddling stroke. Everybody had a good time and we all learned something. The only minor improvement I can think of is to have each student get into and out of a kayak on dry land to make sure everything is adjusted and fitted to them before getting in at the dock. If we had done this I think my kayak might have been better fitted to me. I am a bigger guy at 265-270, 5'10", and not in the greatest shape (unless round is a shape). The kayak I used is what I would call a hybrid kayak with a very large square shaped cockpit. Anyway, the seat was all the way back (I didn't know this when I got into the kayak), and I couldn't reach the foot braces at all - even adjusting them all the way to the shortest position. By the time I realized this, everybody was in their boats and we were moving on with the course. I was able to learn and complete all the different paddling strokes despite not really fitting the kayak very well - I was positioned too far in the stern of the kayak. Definitely plan on renting kayaks from them again in the future - I'll just make sure that I fit the kayak better than during the class. We will probably try out the Cottonwood Lake Family trip sometime this summer.

Derek was an incredible guide on our night hike at Hatcher's Pass. The hike started at 8:00 pm and…read morewe went until around 11:30-12:00 pm. He had snacks, extra gear, hot water and made sure we were comfortable the whole way.

I rented snow shoes from True North for a last minute hike in early December. I was given this…read morereferral by our cabin owner, and I was blown away by the customer service. Not only did the owner deliver the snow shoes to my cabin, but he also threw in some complimentary bear spray because he could tell how nervous I was about encountering wildlife. When I wanted to add another pair of rentals for my husband the following day, he drove his van full of kids to meet me off the highway to deliver them with the threat of a big snow storm closing in fast. We were able to leave the rentals in our cabin upon checkout, and he picked them up for us. Incredible convenient. I can't recommend this company and the sweet owner enough!

We had a great time renting a jet ski from this company but when it came time to close out they…read moretold me my fuel cost was $38 and I would get a receipt by email. When I got home I received an email receipt for double that. I reached out them to sort it out and they wouldn't modify the charges.

Plan ahead and reserve a boat. This is a small company so they need time to get a pontoon boat or…read morejet ski ready. The state park has north and south parking, camping and boat docks. Very small areas. The rest of the land around the lake is privately owned. No hiking trails.

Highly recommend this kayak outfit. Ryan took my family of 5 on an amazing private kayak tour of…read moreBlackstone Bay. his equipment- kayaks, rain gear, boots, spray skirts, hand mitts- were all very high quality. He was incredibly patient and accommodating with all my questions and concerns in the weeks leading up to it. he coordinated with Lazy Otter tours for "taxi service" to the boat launch, as well as extended touring time on their heated boat. Even though the weather was cold and rainy, Ryan made the trip incredibly memorable - truly a once in a lifetime experience.

Ryan and Adam were extremely organized and exceptional guides. They answered our MANY questions…read morebefore we booked and then help alleviate fears of cold and water before we got in the boats. We had a beautiful day out on the water, saw otters, seals, and many different waterfowl. The Kittiwake rookery was one of my wife's favorite things. The glaciers we're amazing with many books and a few impressive calvings. Lunch was provided and delicious. They took special care to make sure we got up in time for the 6 pm tunnel (and unusual feature of getting in and out of Whittier)

This is a terrific spot for enjoying the lake in a hot summer's day…read more The water is crystal clear (except in the swimming area where all the dirt has been kicked up). - There are several campgrounds. - There is a picnic area with grass and space to throw a football. - There is a beach area (gravel type) for swimming. - There is a boat launch and parking for around 8-10 trucks and trailers. - There is a dock. - There is limited parking AND IT DOES FILL UP. On those hot summer weekends, expect there to be a full parking lot and the possibility of waiting for a spot to park. - There is a camp host that walks around and checks the cars for the fee receipts. Make sure to pay or have your state parks decal displayed.

I had a fantastic rafting experience with the NOVA guides…read more Prior to driving by the sign on the road that says "NOVA rafting," I was lamenting about how I didn't think I was going to be able to raft due to my tight schedule while visiting Alaska. I drove by the sign and thought "I will just pop down there and see if they have any space." Lo and behold, that had some space on the trip that was starting ten minutes after I got there. They got me signed up and off we went! Adam did a great job driving our bus and photographing us along the way, Gavin kept us well entertained and got us excited on the bus, Coffee (manager) gave us a very informative safety speech, and my rafts personal guide, Maria (from Louisiana), was awesome. I felt safe and had a wonderful time with her guiding our raft. Getting a gla-cial (facial from the glacier water) was a top experience of my trip. I also thought the tour and photos were appropriately priced. Overall, a great experience and worth the money and I'm so happy I did it.

Amazing! That's the one word I would use to describe this company. The quality of guides this…read morecompany has sets the bar very high. Shoutout to David (for glacier trekking) and Jon (for whitewater rafting) for making the respective excursions memorable! Let me start with the glacier trekking. My buddy and I did the adventure trek.This was perhaps one of the most unique excisions over ever been on. The fact that you're exploring a glacier (the matanuska glacier) by walking on it and through it leaves you with a sense of wonder. It seriously feels like a whole new world that's not in earth. Our guide , David, took us to see a lot of features of the glacier and we got to see glacier crevasses and glacial pools. So beautiful and majestic. This left an imprint of Alaskan glacial beauty and I'll be sure to never forget. He even created a spout on the glacier so we can taste the freshness of glacier water! We felt completely safe with his knowledge of the glacier and he made sure to answer any questions we may have had. Thanks David! The next excursion was to whitewater rafting down the Matanuska River. For the second excursion, we did the lions head rafting tour. Let me start out by saying that it was utterly fun and unforgettable. Going through class 3 and 4 rapids is sure to excite any thrill seeker. The guide definitely makes this trip exciting especially since they are integral to your safety as well as fun. Jon made sure that we were all engaged and having a great time! Thanks Jon! I cannot recommend this company enough. Definitely do multiple activities (you'll get a discount for booking more than one)! This was the end cap for my Alaskan adventure as it was drawing to a close. I couldn't have chosen better adventures to end on! Keep it up Nova!