Initial visit Dr. Fichera was kind and caring. I was pleased when he called me unexpected with…read morebefore Office hours with initial MRI results. I had a follow-up question about Test and he promised to call back. A month later, I was advised they would schedule a Televisit. Office follow-up is very inefficient. I did miss return call a couple of times. Still trying to get answers from MRI in August. Office telephone system/process is inefficient and horrible. If you call for information, you are placed on long holds up to 15 min or more. Today, October 21, had a 11am Telecall scheduled for today. Office called at 1014a and left message to call back ASAP. Called office and explain; left me holding for 20 min and said need to reschedule call. I said "no", placed on hold again. Finally, at 1046a said Dr will call at schedule time 11a and I must be flexible as he might be with another Patient. I said No, I expect him to call at 11a as promised. Still waiting......11:30 no call. No respect for Patient's Time. At this point, I will find another practice.

I have issues and needed several tests. Scheduled a set of tests and showed up only they couldn't…read moredo it. One reason was that I took some medications that I shouldn't have, but they also messed up the appointment as I was supposed to have two tests, and both couldn't be done by the same person as she wasn't qualified. She said she sent texts reminding me of the list for prep, but all I received was notice that I had an appointment and there was no attachment. Even if I didn't take the meds, I couldn't have completed the test because they couldn't do both. So she rescheduled for Friday the next week, and my husband was there and confirmed it. I get SO many text messages from them I didn't check it but there was another text a couple days ago that said my appointment was Wednesday. Of course, I missed that appointment too. Now I have to pay a $75 deposit (new policy) even though I don't have a co-pay and I have to wait until someone will call me to get my credit card info and THEN we can try to schedule. I don't trust them to schedule it correctly since they already have two strikes against them. If I wasn't so far into this testing already, I would change providers and try someone else. God only knows when they will bother to call me back to get that deposit so we can schedule the appointment again. I assume I will get that "deposit" back once the tests have been completed. As soon as this is over, I'm getting a new ENT. Unfortunately, I've used this brand for about 40 years starting with Dr Coleman, and Dr Ho with my kids.

Am I seriously the first person to review Dr. Lehman on Yelp? Well, good ... because I think he…read moreand his staff are terrific so I'm happy to go first. I visited his office on Michigan St. recently (7/3/17) for issues with my vocal stamina as well as recurring headaches. When I arrived, I had come unprepared as I had left information they had requested at home. (Derp.) The wonderful lady at the front desk was very polite with me and made phone calls to gather the information. I can only imagine how annoying people like myself must be when they forget EVERYTHING, however, she never blinked and eye and I was back to see Dr. Lehman in no time. The nurse who assisted with Dr. Lehman was extremely nice as was the doctor. I felt like they both listened to my issues and asked detailed questions. I was also very impressed with the questions about my recurring headaches. I have spoken with two other doctors prior who brushed these weekly episodes off as allergies/sinus issues. Luckily, Dr. Lehman ordered a CT scan of the area the headaches keep affecting so we can see what is going on inside this head of mine. Someone took me seriously! Thank you! Seriously, thank YOU. As with the vocal issues, I was sent to see a vocal therapist in the building during the same appointment who did a scope and found my problem which is a polyp. Again, wow! One appointment and I know why my voice is strained. I love it! He even showed me a few techniques to utilize in order to help this issue as it heals. I have a couple of follow up appointments with Dr. Lehman and his staff in the coming months and I'm happy to go. Yes, HAPPY to go. I felt respected and validated with my concerns with the first visit. I wish all doctors treated their patients so well. I feel like one of the "lucky ones!"

Several years ago, I saw Dr. Ho for a severe crush injury to my bottom lip. He was eager to…read moreoperate, but I thought it prudent to get a second opinion, and I am so glad that I did. I saw Dr. Scott Rotatori, a plastic surgeon, for a second opinion and he advised against operating on my lip. He said that because of the pigmentation of the lip, and the nature of the tissue and my injury, I would be better off to let the injury heal naturally. Dr. Rotatori also informed me that operating on the lip might leave a worse scar than just leaving it alone and taking the time necessary to let it heal. He injected me twice with cortisone to bring down the swelling, and now, I have a tiny, almost imperceptible scar. The mark of a truly good surgeon is recognizing that there are times when surgery is not necessary, and indeed, contraindicated. While Dr. Ho may be a skilled surgeon, in my opinion, he was too eager to do surgery on me, and I am so grateful that I sought a second opinion.

Five for the doctor ONE for the staff. AVOID, and here is why:…read moreMy son saw Dr. Debnath on July 18th. He said he was going to order a CT scan of his sinuses and also allergy tests but to wait to schedule the allergy tests until after the CT results. We have been waiting for someone to call to schedule the CT and have not been contacted. I have contacted the office FIVE times for assistance and have still not been helped with this. The first time he called, the week after his appointment, he was told to wait for the imaging office to call him. He called to follow up a couple days later and left a message for the office but his call was not returned. The following week I tried to call, actually managed to speak to someone who informed me that a CT was never ordered and left a message for a nurse to call me but my call was not returned. I called again today, left a message for the nurse line ad my call has not been returned. I tried again this time pressing "2" for a call back and am still waiting. This is too bad because we both really did like Dr. Debnath and he very much seem like he was going to be able to help my son solve his issues but so far the experience with the office has been horrendous!

Doctor Debnath is the best! He has helped me get back to breathing thru his allergy testing. I can…read morenow breathe and my life has completely changed. From breathing and being able to sleep. To not sneezing and carrying around so much tissue. Thank doc you saved my life

We have been patients at this practice since 2024 for treatment of chronic sinusitis, which has…read morebeen clearly documented in our records and treated consistently with the same medications. When we called on 2/16/26 for an appointment, we were told no physicians were available until March, despite this being a multi-provider practice. The only option offered was a visit with a Physician Assistant, which we scheduled. We have consistently expressed that we do not wish to undergo nasal endoscopy. This was never required or performed during prior visits with the ENT physician, and our condition and symptoms were unchanged. Despite this, the PA refused to provide any treatment unless a nasal scope was performed and did not escalate the situation to a supervising physician, manager, or offer alternatives. The following day, we visited our primary care physician, who reviewed our ENT records, performed an exam, and prescribed the appropriate medication without issue. Unfortunately, this experience felt driven by protocol and billing rather than patient-centered care. Being required to undergo additional procedures that were previously deemed unnecessary raises concerns, especially when continuity of care is not maintained. We would not recommend any practice that does not listen to patients or respect established treatment plans.

I was called in the back to see the Dr and waited full hour for the dr to come into the room and…read morethe dr never came. I walked out and the dr was standing in the hallway doing nothing. I will never come back to this or any of their offices and will spread the negative experience to everyone I know. This place is a joke.

My wife had an appointment with this office in September, that they cancelled a day prior to move…read moreto November 7th. She took a half day off work and as she was getting into her car (about an hour prior to the appointment) they call and said they needed to move it to early December, another month away. Her primary care is concerned that her issue my be cancerous and they know this. They treat people horribly. Pick a different doctor.

I have used the location in Altamonte and referred family and friends over the years ! I have to…read moretell you , whatever has changed is beyond terrible and I don't know if it's that it has grown and they are only concerned with how to get paid and not getting patients cared for ..,,my primary physician is with OH but since I had always gone to these physicians I decided to go back. Not only can you not get an appt or someone to schedule you after repeated faxes from my drs but even when I had copy in hand and insisted they schedule the appt and I would pay cash if I didn't get referral in time . I had the correct referral sent and got a call the day before saying no they didn't have it !!! I told them I'd bring it and hung up . Had an emergency Dr so I had to call when they opened yesterday to cancel they said call when ready . So I called today still have referral and they said you do not have anything here . We need a new referral . Crazy no . Money hungry yes!! I said please transfer me to a person that can help . They put me on a line to sit as I knew it would happen and I hung up after 30 minutes. Called back could not get a person . Do not waste your time with this nonsense . The office is run horribly ! My father at 85 had an appt last year . When he returned home he said his ears were still not clearly irrigated I told him to go back . He was upset so I called and was able to get someone on the phone and said he is driving back right now!!!!!! They said oh he will need a new appt . I said the appt was not completed properly !!!! He is returning and he better not be turned away . So he went back waited another hour and they made him have a hearing exam which he did not need before he could see the same person that did not finish the job !!!! So he spent over 4 hours and an ear exam Medicare did not need to pay for but they really illegitimately called for so they could finish the job ! It should have been reported to Medicare ! This is fraud in my mind .. stay away at all costs . Once you are seen they will call and call to get you back in but any referral etc they do not want to deal with . There are plenty of ent's in town I would stay away from this very poorly and unethically run practice !!!!! Terrible 0 stars but guess had to give one star if not it's a zero !!!!!!!STAY AWAY!

Doc is personable, organized, efficient, and completely trust-worthy. My problem was quickly and…read moreaccurately diagnosed and completely solved right at my very first visit. My only gripe that is that others are not more like him. You know how difficult it is to be or become a patient. Doc gives the easy button. Office efficient and simple to arrange appointments. Linda is particularly helpful. Conveniently located with good parking. And I ought to know, having been an eye surgeon

I had a pretty good experience with this doctor, he has great beside manners, knowledgeable, very…read moredetailed when explaining everything that is going on with me, and not in a hurry to go to the next patient. The staff (nurses & ear technician) where also very nice. Thanks Dr. Boger, I wish all doctors where like you.

So my oldest child has been seeing Dr Izquierdo for years and my youngest just started seeing him…read moretoo. Both of them have had bilateral ear tube surgery and my oldest has had it twice and an adenoidgoctomy. It took us a minute to find the right doctor, since we didn't love our initial encounters with the originally assigned doctor. However, once we got to Dr Izquierdo, we felt heard and immediately taken care off. Things have gone so well with our eldest, we trusted Dr Izquierdo and his team with my youngest for her first surgery at 12 months old. She just had surgery last week and everything went and is going great. Only downside of this medical team is that they rarely answer the phone. But if you leave a message, they will get back to you sometimes within a couple of hours to a day. That's not on the team though... office staff is likely understaffed with such a large medical group in one office.

The visit and appointment were average. The billing practices are shady, unreasonable, and unfair…read more I was charged an exorbitant amount for 'extra services' when they were presented to me as routine practices. When the ENT says, "we're going to look at your nose now," I don't expect to be charged $200 for that...