I had been in communication with Maria Shircel since the last quarter of last year regarding…read moremanaging my home in Clarksville, TN. Initially, she was easy to talk to and even recommended listing the property for rent at $1,800. However, at the very last minute--literally the night before we were scheduled to fly out to Honolulu--she backed out without warning. She said she felt like her time was being wasted, claiming that we were asking for too much or being too expensive. This kind of behavior is extremely unprofessional. If she had let us know even just a few days earlier, we would have had the time to find someone else. Instead, we were left scrambling at a critical time. Communication and reliability are essential in real estate, and unfortunately, that was not our experience.

I have had a good experience with Maria Shircel regarding the prompt response to my maintenance…read morerequest. Maria is helpful and professional, and she gets things done promptly. I highly recommend her as a property management company in Clarksville, TN.

Marshall Reddick Clarksville Property Management does a great job. Very responsive and friendly…read more They take good care of me, my property and my tenant. They are very transparent on their charges with no hidden fees. My contact person at MR Clarksville is Michelle Doyle and she couldn't be nicer or more efficient. I highly recommend MR and Michelle for all your property management needs.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

It looks like everyone who has reported a good experience with this company has them managing a…read morehouse they own, or they have bought from them. This company charges you and extra 60 dollars a month for a package that you cannot get out of to send you a box of air filters. They try to charge you extra fees if you are not fast enough to respond to an email. If you are going to renew your lease they charge you an extra 250$ that you do not know about until the time to renew. This company will find a way to nickel and dime you at every single turn. They do not upkeep the properties when they are vacant. When I moved into a place managed by them half the lights in the house were burnt out. The one door I missed on my walk through that led to a pantry had its walls covered with black and green mold. (This did get fixed). You have to jump through more hoops to rent from these people and pay more than what it would be just to buy a house. Do youself the favor, if you see this company, just keep it moving... it is not worth your time, health, or the increased hassle or stress.

DO NOT BYPASS THE NEGATIVE REVIEWS!! Charges you an…read moreapplication fee without letting you know prior that you need to have 3x the rent amount. So I'm not able to afford a rental for $2600 even though I make well over that per month. Also refuses to show you VACANT properties unless you agree to a move in date. So apparently June 1st wasn't good enough for them. Please stare clear. Edit: The property that I requested to be seen is vacant just like all of the units that you guys currently have available. They're all vacant. And I clearly stated to Janessa that my lease does not expire until June. Why would I move in to a property on May 15th when I requested a June move in date? Your company is asking applicants to commit to a property that they may not even like and judging by the vacancies of these units I see why you guys are trying to push for occupancy. As I stated before stare clear. There are way better property management companies that you should consider.

We're relocating cross-country. We were in direct communication with a homeowner via FB, and we had…read morea connection (very rare; we have direct connections with homeowners). The homeowner advocated that we rent her home and was trying everything in her power to ensure we could secure it. But after applying, we were denied. Unfortunately, in today's society, we're judged based on credit, and our credit history sadly defines who we are. We provided a letter outlining our situation and offering resolutions to demonstrate our commitment and responsibility. Unfortunately, we were denied the home... ---------- Update 3/17/2026 Just wanted to provide an update. John, the owner, reached out to me via email and explained their screening process. I may not agree with the process. Ultimately, John was apologetic about the situation, listened to what I had to say, and acknowledged our concerns. Somewhere down the line of communication, there was a misunderstanding. And what's done is done. He wished us the best of luck in our home search and offered to refund the application fees as a resolution. I do appreciate that, as a business owner, he wanted to find common ground to resolve this in the best possible way and achieve the best possible outcome. So, with that said, thank you, John, for taking the time to reach out to me. We will still be searching for our home. As a business owner, communication and transparency should be at their best when it comes to conflict, and John executed them.

Application process started off rough, but the manager Rachel is very kind and helpful. Expect…read morecalls to be returned within a couple hours sometimes sooner. While displeased with my initial experience, Rachel's willingness to go above and beyond has helped smooth some edges. Be sure to ask detailed questions early to avoid misunderstanding.

Mary Ann Martin is the BEST. You've got to give her a call if you need help finding a home to buy…read more I've purchased a house before and it's definitely a long process to find a house to call home. I am made my big move from California to Clarksville, TN and Mary Ann has been THE BEST. I contacted a few realtors to help me find a rental. Either they didn't care to help because it was just a rental or they just were not finding homes for me where I wanted. Mary Ann went out of her way to help us. Her and her husband are such nice people. I am so glad we met them. Very thorough and on top of things. The fact that she was on the same page as us, found us great homes to rent, just shows us how awesome she would be to find us a home to buy. If she was amazing at finding us a rental, can you imagine how great she will be finding us a home. I highly recommend giving her a call.

From the owner: Real Estateread more

Everything, worst leasing experience ever. I believe the feckless property management business must…read morebe challenged by opposing representation of the lessors Advocate Agency. Currently Property Management companies in Clarksville have a dominant position over Military homeowners without appropriate counter to charging management fee for only collecting rent. Not maintaining the property nor aiding the lessors paying the freight. I believe this will change and hold so called property management companies to accommodate not just sign documents.

Not charging for ridiculous things. Do not rent from this…read moreplace at all. We have lived in one of their properties for over 3 years and had problems from day one. They are all about the money and not tenants. They threw us out due to and issue with my service dog and told use we could stay if we got ride of my service dog dog. One that against the law. They we had alit of issues when we moved in witch were not fixed some we did our self but want to charge for them. They want u to basically rent from them and not live there. I would never buy or rent from the ever again or recommend them.

DO NOT LEASE WITH THEM!!! Worse property management company ever!!!!! They do not take care of…read moretheir residents in any way shape or form. The staff is incompetent, they lie and do not take care of their residents work orders .... Instead they charge their residents for items inside the unit that they report in resident portal but do not Fix!!! They lose your residents keys and do not know their policies and procedures in order to perform a professional company!! WORST EXPERIENCE IN MY LIFE!! They do not support the military men and women and charge them for longer than a 30 day notice but they say tell you in advance, before signing a lease that all is required as a 30 day notice. Save yourselves and go somewhere else.

I see some of these ratings are pretty old so I wanted to provide an update.. Top Flight has not…read morechanged. They will still nickel and dime you for your deposit and make moving out a stressful experience.

Renting there was awful from start to finish. Signed a contract to move in and afterwards was told…read morethe property would not be cleaned for until following week. Never received a key so had to ask someone so I could make a copy. Issues with roaches in the building, bathrooms never stocked, I could never get ahold of anyone, move out was a bitch. The lady doing the inspection forgot I had it. I called her and she denied the apt until I told her I had a text from her about it. Took 3 months to get any deposit back and was charged 400$ for shit. The room was left spotless and painted. Would not recommend.

I literally moved out in january ! it is now basically June. The property manager Kayla had told me…read moreshe was going to mail my deposit when I left because I had my forwarding address . at first she wouldn't respond to my emails that took a month I had to call , and then she said for me to text her to remind her ummmm no you are the property manager but I still did it . then It took another 2 month and they finally sent it supposedly and it got " lost in the mail". its literally under Tennessee law that you have to send the deposit within 30 days of vacating the premise. I had a very easy and simple time living there but moving out is not good . By the way I made a review on Facebook because I am upset as I should be and they took there reviews off . haha

We can't say enough good things about Cherokee Property Management! As a property owner with homes…read moreunder their care, my experience has been nothing short of exceptional. Their team is incredibly professional and responsive, always making communication a top priority for both owners and tenants. Whether I have a question or need assistance, they are quick to provide thorough answers and solutions. The level of service they deliver is remarkable. I truly appreciate their proactive approach to managing my properties, ensuring that everything runs smoothly and efficiently. They treat each home as if it were their own, and it shows in the way they handle maintenance and tenant relations. It's peace of mind to know that our properties are in such capable hands when stationed away from Clarksville. I wholeheartedly recommend Cherokee Property Management to anyone looking for reliable and dedicated property management services in Clarksville, TN. Thank you, Cherokee, for all that you do!

BEWARE!!! Cherokee will do everything they can to evect you if you fall behind payments. They…read moreturned off the payment portal so we couldn't pay and took us to court and evicted us. These people have zero compassion.

Make sure you note everything including paint during your inspections. If not you'll pay for it…read morelater. Since they hired a crappy painter before we moved in, they want us to pay for their screw up. It's up to you what you do, but as an Army Soldier I would keep looking.

Everything was handled in a very fast and professional manner. We were able to do everything…read moreelectronically. When I called I got fast response and answers to all my questions. Great to deal with!