I had such a pleasant experience getting a windshield replacement for my Mazda 3…read more My entire experience was seamless from receiving my quote to scheduling to getting my service done. The job itself only took about 45 minutes (as scheduled), and I was able to work on my laptop in the waiting room in the meantime. Initially, I was a little skeptical given the really affordable price point, but the work was professionally completed and my new windshield has held up well (1 month later and so far so good). The owner even accidentally misquoted me $20 less than what I should've been quoted (due to a miscommunication re: a rain sensor), but he honoured the price he initially gave me via RAQ given our conversation / text receipts. He was very courteous. I'd highly recommend this business.

Great service, no complaints. Nice people, no worries. Living in Toronto and not US, i don't know…read morewhy my address is US on Yelp.

Very courteous, great communication and repair work. Replaced a window in my truck. Very reasonable…read moreprice.

My car was brought into the "Speedy," Doncaster location in Thornhill. Due to leakage from…read moresunroof..."Rick and Mike " were great. Provided excellent customer service and fixed the problem very efficiently. Highly recommend! Thank you Libby

On Point Auto Glass in Milton did a fantastic job replacing my windshield. They completed the work…read moreswiftly on the same day and came to me. The whole process was impressively efficient. Great service and a perfect result, definitely recommend them.

Have you ever hear your windshield crack while driving in your car? This is one of the most…read moredreadful sound as you know that this little crack would be growing so fast and you might need a new replacement windshield or get the crack filled up ASAP! Speedy Glass though is a franchise but they all individually owned so the service you get might not be universal. I love the location of this Speedy Glass as it is in walking distance to Markville Mall and quite a few restaurants in the area, Leaving my car here for a 3 hour was not painful at all as I can go eat, shop and drink. Setting up the appointment was quite easy as you can either call the Head Office or this particular location directly. The service was fast and efficient. Within 15 minute my claim was processed and approved and my car was ready as promised. William Mak the Manager has good experience with dealing with different insurance company claims and he make sure that you receive all the incentives and benefits. I love the free water repellent treatment and 3 year free cracks and chips repairs. I ended up getting new front and rear wipers at a good price and professionally installed by the technician. I am a happy customer and knowing I now have a perfect view of the road condition in all kinds of weather!

Definitely lives up to their name of being speedy with a nice bonus of friendly and helpful!…read more I had my windshield fixed here twice for small cracks by rocks on the highway. I'd definitely recommend SpeedyGlass to friends and family!

RED FLAG FOR TESLA OWNERS…read more I selected this body shop because they claimed to be a Tesla-approved facility. I explained from the start that I was not at fault in the accident and that insurance would be covering the repair. They told me to let insurance handle it, so I did. They never gave me any estimate, invoice, or notification of any out-of-pocket costs. They went ahead with repairs without my approval for anything not covered by insurance. After nearly 45 days of delays--saying the insurance company "wasn't responding"--I was suddenly told that I now have to pay whatever the insurance won't cover or they won't release my car. This was the first time I heard about any personal charges. Very poor communication and zero transparency. Tesla owners, consider this a major red flag.

Keep your car far away from these people. They will act one way before you drop off your car & then…read morewhen they have it will just string you along with their ridiculous repair process. They have you sign paperwork before they give you an estimate for work, say they will have to take apart your car as well, before even giving a rough cost. They will tell you there's hidden damage when there clearly isn't. Once the paperwork is signed and your car taken apart good luck getting out the situation. I suggest getting second third opinions before taking your car here even if you just walk in somewhere else with photos. They don't do body repair only replace every single part even if it can be repaired with complete disregard for cost and environmental effects. They claim it's to return to factory specs however I've seen other shops repair to perfection while maintaining cost efficiency. They will submit a ridiculous amount of work to your insurance company & when the insurance company refuses to pay such ridiculous amounts, they will hold your car for months (not even joking) to get the payment from your insurance. They will tell you to pay thousands of dollars if you want your car back and then tell you to ask your insurance for money back, which you most likely will not get. They will tell you your insurance company is taking too long to come see your car, and place blame on appraisers however I've seen other body shops complete many major repairs in just 1-3 weeks, return your vehicle and receive payment shortly after repairs. They have problems with payments because instead of repairing and billing according to industry standards they will go out of their way to bill your insurance a ridiculous amount before work is even complete, feeling they are superior to every other shop. This is not normal. This includes charging abnormal labor rates for the industry, lots of shops will repair according to the maximum labor rates approved by insurance companies. They will not be upfront about repair time, they will tell you 3 weeks and take 3 months. A normal shop might tell you a couple days and then end up taking a few extra days which is common as there may be unforeseen circumstances. They will not check the status on parts before bringing your car in. Your car will sit there waiting for parts with no one working on it. Don't trust a word from reception as they are completely out of the loop and lack knowledge of repair processes and parts status. They will send you updates that are far from accurate giving false hope of timeline. When you text them you can tell different people are answering as some put no effort into their replies and often misspell simple words. They will not even give you an estimate to respray a brand new part as per your request. They will advise the part will need to be installed and other panels blended and then refuse the work rather than just advising their opinion and following customer directions. They advise you to send photos of a brand new bumper for a spray and install quote??????? Clearly avoiding any work that they cannot exacerbate pricing. This is not a customer focused body shop, they will scam you right in front of your eyes. You will end up with thousands of dollars in rental if you have an at fault claim. Once all is said and done, your car will continue to go back for minor repairs and rental will be out of pocket. Their office staff is rude and seriously lack customer service and morals. They don't even care to spell your name or company name correctly on formal paperwork. When you raise any concerns or call more than once or twice you will get yelled at and disrespected. They talk negatively about customers in front of other customers. They talk negatively about each other as well. Beware of positive reviews as they will pick and choose who's repairs to expedite depending on your vehicle, insurance company, or relationship to staff. Doesn't matter who referred you, insurance, a dealership; if you own your car you can fix it wherever you choose, please look elsewhere.

Absolute garbage !! Paid almost $200 to have my Jetta…read moredetailed inside and out. The inside still had tons of dog hair all over and they lost one of the radio knobs !!!

What a terrible experience. Damaged my car…read more This place does a lot of high end cars, so I thought it would be trustworthy. The owner assured me of how great their reputation is, but they did a TERRIBLE ROOKIE JOB. Chipped the clearcoat off my car (a huge piece), left wax all over the car, and did not to any real 'detailing'. Owner said because my car was repainted improperly in the past, their cleaning took off the clearcoat. They should have known better. I've been washing it for 3 years and there was never a problem. They said that the left over wax was 'normal' and exposes itself. I took it to the dealership and they laughed and said they would never accept a car that was that poorly detailed. Outside of paying for the detail, it cost me $400 to repaint. The owner said he would give me my money back because he has an outstanding 'reputation' and doesn't need the money. When I came to pick it up, he would only give me 1/2 ! He went back on his word. That really upset, outside of his rudeness and inability to be accountable and accept responsibility. I would recommend you take your business elsewhere.

Very pleased with the service I received when I replaced my windshield. Ken and his staff were…read morecourteous, profesional and kind. I waited on their comfy couch while my windshield was being installed and I was treated to snacks, beverages and a great movie that was so good I almost didn't want to leave! The work done was great and the price was reasonable and the wait was not too long. To top it all off, when I returned to my car, there was a nice mug and a Keychain pocket knife. Also, I got a follow up a day or so after to see if there were any issues, there weren't any. I wouldn't hesitate to recommend them or use their services in the future. There is a reason they have numerous 5 star reviews, so glad I found them.

I ask, "what's the advantage of coming to your shop instead of a dealership?"…read more Ken answers, "well, you know who's installing your glass, and it's for sure quality work and service." Ok Ken, take my money. Thank you for your professionalism and friendliness. Will be back (if we have to)! Steff and Charles PS. We have a nickname for you - 'life coach'!

Moved into the neighbourhood and was looking for a new mechanic based on reviews after my car…read morestarted having issues. Barry was very good at explaining the diagnostics and the recommended fixes. Throughout the process, he was very responsive and even showed me the new parts that arrived and showed me the broken existing parts. Now the car runs very smooth. Highly recommended!

Always fair and honest. Clear communication and good value for the service. I've had regular oil…read morechanges and car repairs completed here. Would highly recommend.