Finally an update after my last review. Overall, they've kind of gotten a lot better with service…read more They helped out very quickly when we requested shoes and were able to search for sizes if they were not available. The online ordering is also very easy if you don't want to deal with the in-store hassle, you can just order it. Come in check in and they'll have your item at the register. Prices are still high unless things are discounted, but that's to be expected

Worst experience ever in shoe department. Guy should not work with public very rude. Yelled at us…read morefor touching the displays and told us to leave his store when expressed our feelings with his rudeness. They lost at least one sale that day. Was wednesday March 12.

Had very poor experience in the shoe department on Wednesday March 12. The associate was very rude…read moretelling us not to touch the displays because he was tired of having to put them back in order. He basically ended up telling us to get out of "his store". We told another associate about it and was told it wasn't the first complaint that day. They definitely lost at least one sale from us that day.

Mixed feelings about my recent shopping experience here. I came to Dick's Sporting Goods a few…read moreweeks ago for a few reasons: 1) I needed some new swim trunks. There is a heated pool in the hotel I am staying and darn it, I was going to use it! 2) my brother needed new sneakers 3) we both needed new gloves. We both had a pair but needed one that allow you to text message. Why? The company I work for, which also had just hired my brother use an app on your phone to give you access to enter through the doors. You better be able to touch your screen of you won't get in. Problem is... if it's cold as heck you don't want to take off your gloves. I easily found the swim trunks... a bit pricey for my taste... $40. We went to the shoe section and got my brother a new pair of sneakers that comfortably fit and were reasonably priced. We were helped by the employees manning that section. Gloves... that was a nightmare. Finding the section wasn't easy and required me to ask someone for help... when I got there that section was a mess. Took me 30 minutes to find the type of gloves we were looking for and in our size... ridiculous. If they had all sections of their store as well managed as the show area... this would be at least a four star review. Still since I am finding my way around the area if I need winter clothes or shoes... I may find myself here again.

I was incredibly disappointed in the service they provided. I guess if you're a middle aged man…read morethat doesn't look like an elite runner, they don't think you need any help. I had money to spend, and I did....only after having to ASK to be helped. Even after explaining that my goal was to ease back into running, they didn't offer any gait analysis or additional help. I did buy a pair of shoes because i really needed them, but turned around and returned them the same day because I don't want to support a store that doesn't provide quality customer service....especially for something as important as footwear for running. At my age, especially, quality footwear is so important. I chose another local establishment and was very happy with the immediate attention I received upon entering. It wasn't convenient to return and go somewhere else, but it felt good to me.

I went there to find some running shoes. The staff were helpful with helping me find my fit,…read moredecided the right type of shoe, and even let me try it on their treadmill. I feel like the price of the running shoes are exactly what was expected.

While traveling through Ft Wayne, I stopped in and tried on several shoes. After doing the foot…read morescan, the staff member brought me several shoes that fit my exact needs. The staff was very knowledgeable and helpful. I was able to find shoes that worked. Since they didn't have the color I was looking for, I was able to order them online and have them shipped to my home.

Sold me damaged lululemon. When I tried to return it, the man working snarkily suggested I ripped…read moreit myself and also wondered why I didn't check the item when I bought it. I was under the assumption that if you put something on the floor to sell, it has been checked for damage, so I didn't give it a thorough look over. Worker was rude as hell. It is so obviously a sewing error I question the general knowledge of the people who work here. Will not be returning. Dicks is better

I absolutely love shopping here! The store has awesome presentation and product. I'm a huge sports…read morefan and I love all the gear, trinkets and accessories. The staff is always super friendly, knowledgeable and helpful. The product and experience plus customer service is definitely worth it!!! There is a guy that works there that is so so helpful, he goes above and beyond to make sure I know what I'm purchasing and what sizes would fit best plus what brands are the best to buy! I work in retail myself and am constantly telling my customers that come to my store to visit Rally House and check out the store and products and ask for the help of the guy with the beard and tattoos. Get your sports gear at Rally House, you won't be disappointed, I promise!!!

From the owner: Shop the hottest officially-licensed gear for game day and beyond with Rally House Glenbrook Square!read more

Lisa and her staff do a wonderful job at an affordable price. They are a pleasure to work with.read more

so good I asked for something they got in for me quickly and I was in kind of a hurryread more

I am so excited that Yoder's has reopened! Family run business. They have pretty much every school…read moreapparel to support your favorite team.

Good selection and good value but you must print out a coupon first. They do not accept coupons…read morefrom your phone and if you come without a coupon you will literally pay twice as much. Employees are super friendly and helpful

Finish Line-- the great silence - a narrative!…read more Why I'm giving 3 stars - they carry a wonderfully diverse line of shoes, clothing, etc.. However, the staff needs some additional training. I came in like a storm, blew in and was ready to breeze on out after my purchase. My sons, the big fellas, like athletic gear and this is one of their favorite stores. I knew that the sale was awesome even if the customer service left much to be desired. I received no assistance on my quest for shorts, but none was really needed. I headed to the counter after eyeballing and securing my items only to be greeted by a young man who surely believes he belongs on the cover of Vogue magazine. He made absolutely no attempt to greet me, like zero, none, not a one, zip, zilcho, goose egg- not even a hello! I was subjected to a slight head nod- which in the new teen/young adult vernacular appears to mean "how can I help, may I assist you". Having 2 teens myself, I am familiar with the language, but don't allow it in my presence. I waited to hear a verbal affirmation that he was ready to ring me up, I can assure you, none ever came. I made my purchase in silence, like an off beat Charlie Chan movie -- I really deserved an Oscar, Emmy, at least a Razzy. I managed to be silent and pleasant concurrently. While my sales associate just came off as the guy you hate to see in the club, the one that thinks he's super hip, while being a total jerk at the same time. I left without ever really saying 2 words. Customer service is becoming such a lost art that we are thrown off when we actually receive it. My sneakerologist should be as kind and accommodating as my dentist! Nothing says "hello" better than a great smile and nice proper fitting shoe. Do better Finish Line, do better!!

You need to have more White Sox selection. There's a lot of White Sox fans besides Cubs very…read moredisappointed.

Good selection and some items better priced than ND bookstore. The ND section is a bit confusing…read morebecause they have specific signs for kids and women's and you just have to assume the men's from front to back. In addition, styles and product are all mixed which is good for the bookstore who can market them properly but doesn't make sense at RALLY House when product is just jumbled like a garage sale or closing sale.