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    Tim's Timber

    5.0 (2 reviews)

    Services - Tim's Timber

    Tree care services

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    6 years ago

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    7 years ago

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    Midstate Tree

    Midstate Tree

    3.0
    (6 reviews)

    Thier service is spot on, price is competitive. Used them before. They did an excellent job…read moreyesterday with tree trimming and removal. Highly recommend Midstate tree. Mike is professional and answers all questions and is very knowledgeable. Will use them again when I need tree service.

    6-20-2026 WARNING: Avoid Midstate Tree at all costs. This company is the definition of…read moreunprofessional, dishonest, and unethical business practices. This is one of the worst experiences I ever had. Midstate Tree took full payment for removal and stump grinding of three trees, completed only tree removal on 12-17-2025, then abandoned the stump grinding job and vanished after getting paid in full. For reference: my work/contract with them is Proposal #2820, so they do not claim they cannot find me in their system as they always reply to other similar reviews from customers who shared the same exact bad experience (go see reviews on Yelp, Google, etc.); believe me these bad reviews/experiences are legitimate and truly reflect Midstate Tree's poor business and customer service as well as lack of communication with customers. The stump grinding was never done (see attached figures) despite repeated promises "they would come back in a few days", "they are waiting for the snow to melt/clear", and that I am "on their waiting list".  Since 12-17-2025, almost every single attempt to contact them by phone, text message, and email was ignored, especially by Mike (the owner/CEO). After he got paid in full, he stopped responding altogether. It has been more than 6 months now. What makes this even worse is that after multiple attempts to contact them, they scheduled to come finish the work on 04/14/2026, but I ended-up wasting my entire day waiting for them as they never showed up. No call. No apology. Nothing. Just total disrespect and complete disregard for their customer. Same thing happened again after the work got re-scheduled to 06/01/2026; they never showed up. I tried to contact Mike via phone, text, and email, but he kept on ignoring my unlimited requests to finish the work, and told me the machine is down and he has labor availability issues. I was understanding and patient. However, after re-scheduling the work to 06/20/2026, they also never showed up. Mike gave me the same execuse that the machine is down and informed me that I am no longer under contract (i.e., basically they decided to abandon their contractual obligations that I already paid them for in full). They cannot just decide to break the contract and get away with it, since they are legally obliged to either complete the agreed-on work or reimburse me the costs of having to hire another company to do it. I informed them that's what the court's decision would be if I escalate the issue and get it resolved in a legal rather than a friendly way. If they truly care about their customers, they could have either rented another machine to get the job done or apologized and told me that they will reimburse me the costs of having to hire another company to complete the work. This company clearly does not value honesty, accountability, and customer service. Once they have your money, don't expect communication, follow-through, or basic professionalism. Their behavior showed a complete lack of integrity and respect for their customers. They had no problem taking my money immediately, but once it came time to honor their agreement and finish the job, they disappeared. This is not how legitimate businesses operate. I gave them every opportunity to correct the situation privately before posting this review. Mike, his wife Angie, and their office secretary Stephanie (she is the most helpful) are aware of the problem, but Mike never cooperated to solve the issue in a friendly way. Instead, Mike ignored every attempt to communicate and get the issue resolved in an amicable way. At this point, I feel completely ripped off and forced to hire another company and spend even more money just to finish work that Midstate Tree was already paid to do. If you value your money, your time, and your sanity, stay away from Midstate Tree. There are many honest and reliable tree companies out there that actually honor their agreements and treat customers with respect, but Midstate Tree is not one of them. I would never trust Midstate Tree again and would NEVER recommend them to anyone.

    Tim's Timber - treeservices - Updated June 2026

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