Average at best, just a typical high street watch shop. Took my Casio Ediface in to get a pin replaced, they noticed another one in the clasp has also gone. So far so good, but replaced it first with an incorrectly sized pin which lasted all of one use (you wonder how they missed this). Then again the following day after having customised another, this also failed. Few days later I finally collect my watch, but the deployment clasp now doesn't work because a generic pin has been used, which seems shame. Thankfully it's only cot my £8 and i don't care much about the watch at all. I won't be going back, or taking anything I really care about. But it's cheap and convenient. You choose! read more