FANTASTIC! The soles of my boots were starting to come off…read moreand with the winter weather would soon have been letting in water and falling apart. They were also looking worn out. I dropped them off and for £7:50 they made them look like new again. I guess he glued, reshaped and repainted the pair of them. They sent a text when ready. Impressive quality service that you don't often see these days. I'm really happy with the results.

From the owner: Providers of excellent, friendly service with 18 years of experience. Means we can offer you the…read morebest quality in key cutting, shoe repairs, watch repairs, jewellery repairs and engraving.

What a gem. I am SO happy we have this shop on Byres Road. Jim, the owner, is a bit of a legend…read more He is an artist and a real craftsman. I wandered in in looking to get my beloved shoes re-heeled. He said it would take about 20 minutes and would cost £9. I suppose that is relatively steep for some people, but considering that I love these shoes and I can finally wear them again AND the real TLC he gives the shoes - polish, shine the whole shebang, I was more than happy to pay! He did a stellar job, is incredibly friendly and chatty and has a good sense of humour. He showed me pictures of some of the repairs he's done, and I couldn't believe my eyes when I saw the state of the shoes that some people bring in. Anything from Doc Martins to Jimmy Choo's (they were ghastly, I was shocked!), he managed to make everything look brand new, no matter how little leather was left. This would probably also be the place to come to get keys cut, glass engravings, belt notch making. I have yet to require any of these services, however, I know where I'll be going when the time comes. I am super happy with the service in this place, and can only recommend Jim and craftsmanship! The one thing you should know is that it is cash only.

The gentleman in this shop is so nice, and efficient! I ruined a heel on one of my boots the night…read morebefore; he had my boots looking spiffy in 20min. He even shined up the leather too! And the best part, two repaired heels for £8! I highly recommend this shop. If you need keys cut, shoes repaired, passports photos, or even leather work this is the place.

Don't really post reviews about services/products but decided I really needed to about this…read moreservice. I'd been looking for a local cobbler for some time, I'm kinda old school, buy decent shoes and look after them with requisite re-heeling/soling when required. The larger/chain type cobblers seem to charge a fortune and the service is never that great. At Roseburn the service is excellent, the pricing very reasonable and the customer interface excellent. This is good old fashioned customer service at a fair price and as such they have guaranteed my lifetime customer loyalty! I can recommend without hesitation.....

I've come to Roseburn Shoe repairs a couple of times to have keys cut. Each time I have come the…read moreservice has been above satisfactory. It's lovely every time you find something a shoe repairs and locksmiths shop surviving independently in the big city. As you might expect they know their stuff. The shop has a fantastic smell that greets you when you enter. Shoes of all varieties rest on the shelves right around the back of the shop. It has atmosphere! The staff are friendly and were honest with change when I gave them a couple of pounds too much by accident. Prices are fair, even compared to the likes of Timpson. I think it's worth going out of your way to support shops like these, even if it means travelling a little further. Recommended!

It's my hen night on Saturday (because that's totally relevant to this review...) and the plastic…read morenub-thing (official term) had disappered from the heels of shoes that match the dress I might wear. I had a mini- freak out when I realised that the shoes needed to be fixed and I would need a 24 hour turnaround on it. But, there was no need to worry as when I popped into SOS he guy said "oh, that'll just take two minutes to fix" and while I waited he told me about how walking through grass can pull these bits out of shoes, and that there are bits and pieces of women's heels all over the Meadows. He then continued his small talk into work, my hen night (ok I may have brought that one up), etc, while he sorted my shoes. At the end of it, I parted with a mere £7 and was very pleased with myself. So, thumbs up to the friendly SOS guy.

Let's face it, all girls have numerous pairs of perfectly good shoes that can no longer be worn…read morebecause of broken heels or holes in the soles. Instead of being sensible and taking them to the menders, most of us resign them to the back of a cupboard and mourn their absence. I resolved to stop doing this and took my beloved red boots (worn heels, holes in the soles) to SOS repairs in Bruntsfield. Within an hour the friendly cobbler had them looking fabby again and all for the princely sum of £18. Job's a good 'un.