What a gem. I am SO happy we have this shop on Byres Road. Jim, the owner, is a bit of a legend…read more He is an artist and a real craftsman. I wandered in in looking to get my beloved shoes re-heeled. He said it would take about 20 minutes and would cost £9. I suppose that is relatively steep for some people, but considering that I love these shoes and I can finally wear them again AND the real TLC he gives the shoes - polish, shine the whole shebang, I was more than happy to pay! He did a stellar job, is incredibly friendly and chatty and has a good sense of humour. He showed me pictures of some of the repairs he's done, and I couldn't believe my eyes when I saw the state of the shoes that some people bring in. Anything from Doc Martins to Jimmy Choo's (they were ghastly, I was shocked!), he managed to make everything look brand new, no matter how little leather was left. This would probably also be the place to come to get keys cut, glass engravings, belt notch making. I have yet to require any of these services, however, I know where I'll be going when the time comes. I am super happy with the service in this place, and can only recommend Jim and craftsmanship! The one thing you should know is that it is cash only.

The gentleman in this shop is so nice, and efficient! I ruined a heel on one of my boots the night…read morebefore; he had my boots looking spiffy in 20min. He even shined up the leather too! And the best part, two repaired heels for £8! I highly recommend this shop. If you need keys cut, shoes repaired, passports photos, or even leather work this is the place.

I must admit, I'd never noticed this place existed before... probably because I've not ever needed…read moreto use their services before more that it existing in some Diagon Alley of Shawlands. Anyway, the guys who work there are really friendly and have obviously been doing this most, if not all of their lives. Really quick service (30 minutes for a re-heeling) and very good price (£5.49) and friendly, skilled staff make this my go-to place from now on for all shoe and key-related requirements!

An excellent business, indeed. A small, local business which provides good quality work - and fast!…read moreYou can expect shoes to be repaired and keys to be cut within the day (usually). Although, do keep in mind that Saturdays are their busiest days and hence, some services can take longer depending on local demand. The staff are very friendly, helpful and honest about how well the repair can be expected to be. For instance, there are no false promises if you have left something for too long to repair. They also stock a wide range of shoe and key paraphernalia as well as zippo lighters and the like.