Keys cut didn't work. Then when we went back they were very aggressive. Not a good value as the…read morekeys didn't work. Poor customer service and services didn't meet the standards.

Dropped off some boots for re-sole & heal last Saturday, picked up Wednesday ready for the winter…read moreseason. Very happy with work done & price, not that I have this done regularly but £15 seemed reasonable to me. The store is located up an alley way so could be difficult to find if not local. They do all the things that modern day cobblers do & more.

Good quality service, no job too small. Replaced some missing rivets on my walking boots for free…read more several house keys cut there over the past 20 years. Better value than others in the town.

Real old school. I would not trust my shoes to anyone else. Their knowledge is astounding and as…read morethey are really old school they give advice and help without hesitation. The possible they will do in a day or two - if it's impossible it may take a little longer! Just popped in regarding getting a car key fob to fit in my wallet. After deciding the best way to do it, it was sorted in less than five mintues. Total cost - zero!

Dennis & Parry is on a side road just off the high street so easily accessible. It is a quaint…read morebuilding and the window is laid out with old fashioned looking shoe equipment which sets the atmosphere. It may not be possible to get in the door if you had a wheel chair. Once in there is a counter ahead and the staff are really friendly and welcoming - you feel like one of their friends. They are brilliant when you need repairs done to your boots and shoes and will try to get your items ready for you as quickly as possible if you are in a hurry, alternatively you can call back for them. They sell laces and shoe creams etc and do repairs to other items such as belts. Shame there isn't one of these on every high street so we didn't have to constantly buy new.

If he can't mend your shoes, throw them away. This shop has…read morebeen here for years, and for good reason.

I totally agree with previous reviewer. Have used this shop for shoe repairs repairs for years…read more Excellent and speedy service. Has tackled a couple of awkward strap alterations for me to good standard too. Use these small shops, they're far cheaper than the chains or supermarkets - recently half the price Timpsons were going to charge.

This is a shoe repair (cobblers) shop. They also can engrave keys and pet tags. In addition to…read morethese services the shop sells handy household items such as house number plates and signs (which can be engraved) as well as things like key fobs and torch lights. The store is located on Bedlington front street beside an opticians and adjacent to the Comunity Centre. The windows are glass fronted so you can see the staff at work. The window displays are usually neat and organised, showing off a range of the products they supply and the services they cna offer. They are open most days and have a sign displaying opening times on the door. I find that the shop is usually manned by oe staff member who is efficient and good at his job. He is quite focused on his work and will finish jobs in a record speedy time. I have taken shoes there at the worst times of year, including the Christmas holiday period, and had them returned and in a brilliant condition by the next day. Pet tags can usuallly be finished in 15 minutes or so. The staff member will often ask you to return to the store and pick the goods up. Prices are good and the work is definately high quality. A first choice for shoe repair and engraving work in town.

This shoe repair shop is situated in the centre of houghton le spring and not only do they fix…read morebroken shoes but they also do watches and sell some leather good as well for example - bus pass holders, disabled parking badge holders and the like. their prices are very reasonable and they fix everything to a very high standard so much you can't even tell they were broken to start with! My daughter took her brand new watch in a while ago as she needed a couple of links taken out. they did this within a couple of minutes and refused any cash payment which was very kind of them. Great little shop very cheap and efficient!

This is a little brown fronted shop in Cleveland Centre (or the mall as it is now known) right…read moreopposite WHSmiths. It's been there for years and I think it's just a little family run business. Generally a shoe repair shop but it also does other jobs such as makes up dog collar tags, makes up numbers for your houses or little plaques with your house name on etc. They also take links out your watches as we found. Usually there is only one person serving behind the counter and they tend to deal with one person at a time, finishing a job before they move onto the next person so you may have to wait a while. They are quick and efficient though so you'll soon be served and out the way. The other thing is, is they're cheap. We've only ever been to have links taken out of a watch but it still only cost us £5, wheras it costs £10 in jewellers. The staff are really friendly and don't mind having a chat with you, very good service!

I visited Timpson's about a week ago to get my watch strap replaced and the service I received was…read moreamazing! I needed a new strap for my designer watch and one of the employees Greg was so helpful. He went above and beyond to find the perfect strap for me. In the space of a week I had a brand new watch strap ordered, it was fitted and the price was great. I will definitely recommend Timpson to everybody.

What an amazing find! Shield's Market Cobblers offered the rare service after months of searching…read moreof making up a spare copy of my FIAT Doblo chipped and coded ignition key.... It was a 'special code' year and I had tried everywhere but failed... They ordered me in the special extras within days and it was sorted and fitted no problems. Extremely helpful and very fast... Took my car in (parked in the back) and within 1 hour it was all done! Outstanding service. And very reasonable price - very very happy.