Yates, Humphrey and staff are wonderful. Leo is in good hands. I'm so glad for the referral. Thank…read moreyou!

I have been taking our 3 dogs to Dr Yates office for at least 15 yrs, different dogs and cats…read more We took our German Shepherd to be washed and nails clipped. After pickup I called and asked the clipper if nails could be cut shorter? Only a question. The next day we received a UPS envelope saying that they were removing our animals from the practice and go elsewhere. I was devastated. The groomer had my animals kicked out over a question. This is unbelievable! In all those years I have never had a problem with anyone there! Very unprofessional!

I absolutely love Park Heights. I have a German Shepherd who is not fond of most people. They…read moreunderstand her and are so patient with her. Everything always goes well thanks to their kindness and compassion. We have been going to them for years and could not imagine ever going anywhere else. I highly recommend them.

We've trusted this veterinary practice with our pets for the last three years, and they have always…read moreprovided excellent, compassionate care. Last week, we had to make the heartbreaking decision to put one of our dogs to sleep, and the compassion and gentleness the entire team showed made an incredibly painful moment a little more bearable. Earlier this week I received a heartwarming card from Dr. St, Pierre and the staff and today they gave me a beautiful clay paw print of our sweet Mia, an unexpected and deeply meaningful keepsake. These kinds of gestures really show how much they care about the animals and the families who cherish them. I'm incredibly grateful for their support, not just in the good times but in the hardest ones too.

Arrived at this place at 0810. Not a sole in the place but three employees. Asked if vet would take…read morea look at my Boston terrier but I was IMMEDIATELY tuned away by a snobby receptionist who told me I would have to go somewhere else. I explained I was from out of town but her retort was we are not taking any new patients. DO NOT TAKE THE PET YOU LOVE TO THIS PLACE! Zero care or compassion!

Not accepting new clients. Spent my time reading all about the wonderful vet only to be turned away.read more

The staff at Buffalo Ridge Animal Hospital/Vetinary Clinic are extraordinary. From front staff to…read moretechs to vet to grooming, everyone is friendly, good with the animals and on time. They always take a call from a worried "mom or dad" and our dog actually gets excited to go see them. They are GREAT!!!

I am beyond disappointed with my experience at VCA Buffalo Ridge Animal Hospital…read more I called because I had concerns about my pet and needed guidance on getting her seen. This was not a major request. If the answer was simply, "Your pet needs to be seen by the doctor," that would have been completely fine. Instead, I was treated rudely, my call was disconnected without explanation, and I was left feeling dismissed and upset. When I later spoke with the manager, Nicole, I was told that she had listened to the recording and that I had been "out of line." I strongly disagree with that characterization. I was not rude or disrespectful. I was a concerned pet owner trying to get help for my animal. What is most upsetting is that it felt like there was more interest in arguing with me than in focusing on getting care for my pet. The entire situation felt unnecessary and petty. A simple conversation and an appointment could have resolved everything. I left the interaction feeling as though Nicole was trying to punish me over a disagreement rather than help my dog, and unfortunately, the one who suffered from that approach was my pet. Pet owners call veterinarians because they are worried about their animals and need help, not to be made to feel like an inconvenience or to be put in the middle of an argument. Because of how I was treated, I will be taking my pets elsewhere and have requested to end my relationship with this hospital. Beware: If you are looking for compassionate, customer-focused care during a stressful situation with your pet, this was not my experience.

First time here and they honored my first exam free coupon, no problem…read more As we were walking to the exam room, they let me lead Fenney behind the desk rather than negotiate the gauntlet of lil fancy dogs in the waiting room. I really appreciated that. The vet tech and Dr. Corn were professionally friendly and did not say my Fenney was fat.

Got established with this practice when we moved here permanently last Fall. Great staff and Dr…read more Zalada is very good with my temperamental kitty. Glad we found this practice.

It took us a while to find Dr. Brown, but her office and facility are absolutely fantastic. Just…read morelike our hometown. both Dr. Brown and Dr. Z really get down and understand your dog they care and they work with you so that you know what needs to be done after you take your pet home on top of that you get a follow up phone call or at least we have with our Sherman with some issues that he's had to make sure that everything is going right and we're doing the medication properly. I can't say enough positive prices about Sumter County Animal Hospital. If you're looking for a veterinarian that actually treats your pet as if it's part of the family look no further.

I took my Australian Shepherd who was 14 because she broke one of her paws open from licking they…read moretried to sell me so many things to inject her with and I said no. I was told things like you must not love your dog Dr. drum concurred with his assistant, I have never been treated so poorly after owning dogs my entire life do not go here not now not ever. All they care about is money to accuse me of not caring about my dog I was never so mad. This is a warning don't do it. These people are heartless.

This place doesn't care about your pets. Only your money. I wanted vaccinations for my cats. One…read morehad been examined one week before. The other within the last month. They charged me for new exams upon the vaccination visit that were not necessary. Another $130 on the bill. They refused to remove the charges and would not give me any vaccination certificates unless I paid the unnecessary charges. And the vet has not compassion for animals. Only his wallet.

My cat was not pooping. When I called, Deanna was so nice and listened to my concerns. She was able…read moreto get us in within two hours. The tech, Elizabeth, was outstanding. She explained what the Dr was going to do. Kept us up to date throughout the whole process. I would recommend Animal Clinic of Leesburg. PS: my cat is pooping again!

Brought my cat to them for dental work and they were outstanding!…read more The staff was very friendly, knowledgeable and gentle with my cat. Dr. Amy Huff was wonderful! She gave my cat the best treatment and for a quarter of the price my previous vet - right up road was charging me for the same service! I will definitely be using them again for any of my cat's future needs.

We just had Dr. Fratello come to our home to euthanize our 14 year old Shihtzu. She was so kind and…read morepatient. We highly recommend her and will use her in the future with our other dogs. So glad she was recommended to us.

Dr. Rebecca Fratello I can't thank you enough. Last night you helped my 15 year old Chihuahua Tiny…read moreBoy crossed the rainbow bridge to join his brothers and sisters Dr. Fratello, you are a blessing. Gentle, caring, and supported all my needs. We will ever be grateful for your kindness. Nadine Willa & Rosie

brought my dog in for urgent care due to stomach  issues and discomfort, and I want to share my…read moreexperience. The staff was attentive and professional from the moment we arrived. They understood the urgency of the situation and got us seen quickly, which I really appreciated. Anyone who has dealt with a dog in distress knows how important that is. The veterinarian took the time to assess what was going on and explained the treatment plan clearly. I didn't feel rushed, and all of my questions were answered. That level of communication made a stressful situation much easier to handle. What stood out most was how they treated my dog -- with patience and genuine care. You can tell when a team actually cares versus just going through the motions, and this place definitely cares. Urgent vet visits are never fun, but this experience gave me confidence that I brought my dog to the right place. I would absolutely return if needed and recommend them to others dealing with a pet emergency.

Extremely disappointing experience…read more My sister and I brought my 16-lb dog to UrgentVet for an infected, split nail that was causing him significant pain. We preregistered online, gave him his prescribed medication beforehand to keep him calm, and were patient despite being told they were short-staffed. After waiting about 45 minutes, a vet tech came in, asked us all the same questions we had already answered online, took his temperature and heart rate, and never examined his injured paw.While she was examining him, both my sister and I were holding and helping restrain our 16-lb dog.He was also wearing a muzzle the entire time. She was in the room for maybe two minutes. She later claimed she didn't look at his paw because she was concerned he might bite her -- despite the fact that my dog was muzzled and both of us were physically holding him the entire time. He is an abused rescue who is naturally fearful around unfamiliar people, which we had already explained. We then waited another hour to see the doctor. We were repeatedly told, "15 more minutes," at least three times. When we asked for an update, the vet tech would go to the back and return with an answer instead of allowing us to speak with the doctor. Meanwhile, we overheard a staff member say,"Now they can't wait five more minutes for being rude." When I asked the vet tech for her name and the doctor's name because I intended to report the experience, I accidentally mispronounced the doctor's name. She laughed at me and rudely corrected me. When my sister told her that her behavior was unprofessional and should be reported, her response was, "Good, do it." We ultimately never saw the doctor and received no treatment. Another emergency clinic was able to see us immediately. Being short-staffed is understandable. The lack of communication, compassion, professionalism, and basic examination of a painful injury is not.We brought our dog there because he needed help, and we left without receiving it. Do better