I ordered glasses from a frame I tried on in store. Unfortunately the frame I received, which was…read moreordered in another color, did not fit the same. I did not have a chance to try on the ordered frame prior to receiving the finished product. The one I received was slightly bigger which meant it was resting on my cheeks and loose. I went to return the glasses after a half day of wear and was told about their no return policy which I was not made aware of prior to purchase - and was essentially told I was imagining the difference in frame size (at Wayzata location) even when holding them side by side (I was told I was holding them to make them look that way). After the Wayzata location called the manager at Golden Valley I was told I could return them with a 30% restocking fee. These glasses were over $900. So I was to pay $300 for glasses that did not fit the same as the frame I tried on and believed I was ordering. After I made a call to the manager, who was at the Golden Valley location, they did agree to take them back. I also shared that they gaslit my (elderly) mother on how her glasses were fitting a few years ago at the Maple Grove location. I had defended them to my mother as a patient of 20(ish) years but after today they lost a customer. Millimeters matter in eye care/eyewear. The Golden Valley location that I returned them to agreed that even the "same" frames can absolutely have size differences and that can alter fit. Please do better for your patients.

I had a negative experience with this business. I booked in for a super inflamed pinguecula. By the…read moretime I was able to get an appointment the inflammation had gone down. The nurse I had was lovey. Dr. Sheffer however, was super condescending, flippant, and rushed me a lot. She said things like "why were you so stressed out about this??" After I had shown her a photo of the growth that is touching my iris and was bright red for weeks.. I'm 30 years old and don't have the other risk factors associated with this condition. She simultaneously told me that this condition is "so common" but that "only immigrants or people who move here from the equator" have anything to worry about when it comes to this condition worsening. She told me that if the pinguecula flared up again I could just call and send photos and she could prescribe me steroid drops as that's the only thing that can be done about this condition. One and a half months later, it's bad again and I just called and went back and forth with her nurse Tatianna (again very sweet and helpful) only to hear that I'm expected to make another appointment because there's nothing abnormal on my file even though I was diagnosed by Dr. Scheffer with a pinguecula and she saw my photos of how bad it had been. Extremely disappointed and would not recommend this practice.

First the eye dept with its Dr and staff is 5 stars. My issue is with the eyeglass dept. I purchase…read more3 pairs of overpriced glasses only to have all three pairs made incorrectly. All three pairs. The first time I brought a pair back because I couldn't see out of them the male staffer took a look and said right away that they were the wrong size for my face and would never fit correctly. What! Then why sell them to me. Two of the pairs are for distance and bifocals. The bifocals are fine but the distance vision is blurry unless I tilt them. The female assistant was so rude the last time I was there I am hesitant in going back. I am not sure if the staff is commissioned based on but the female staffer made it very clear that there are no refunds. Think carefully before you purchase here

The entire staff at Art of Optiks is FANTASTIC! Dr. Whitman and Dana, in particular, could not be…read moreany better!!

Exam was performed by a student, without my prior knowledge or identifying herself as such; I was…read morequoted a price for the contact lens evaluation, but was charged $130 more (no refund extended); information posted on their website was in no way evidenced during my visit; I had to ask 3 times and have yet to receive a valid contact lens prescription. Beware, based on my experience, Art of Optiks is a company that literally practices the "art of optics," saying one thing but doing something different. I was very disappointed with the service I received.

Think twice before you decide to get your eye surgery here. The doctors are good but the office…read moretreats all patients like numbers, not individuals. It's a factory - designed to shunt through as many patients as possible.It's disorganized and rushed - the staff doesn't follow up with your questions or when they do call they have no idea who you are. You are just some nameless bill-payer. As well they take too many patients so your doctor may give you only a very short rushed ocnsultation where you have to decide on the spot on which procedure to have based on VERY LITTLE information. Then a scheduler calls you and rushes you to commit to a surgery date.Their object is to "fit you in " My advice:. Find an ophomalogist that has a private practice. Don't go here.

I went here for my annual eye exam, like I have for years. They dilated my eyes and my eyes were…read moreuncomfortable the rest of the day, which I expected. What I didn't expect was that the next day my vision was blurry and my eyes were in significant pain. I called and was told to use eye drops. I did, and it only got worse. The following day I went to a different eye doctor and was diagnosed with an eye infection. Based on the timing, I have serious concerns about sanitation and hygiene practices at this clinic. I won't be returning, and I recommend going elsewhere.

Moving from Virginia to here, I needed to find an eye doctor to help with my dry red eyes. I chose…read morethe place this place of reviews and close to my home. Dr. Rad.. was fantastic, it was the most thorough eye exam I've ever had. I worked with Emily for my glasses, she was so pleasant and a gem to work with. I would highly recommend this place.

I recently started to realize my eyes are going a bit, particularly driving at night. Dr. Lannom…read morewas as friendly and knowledgeable as you could hope for from your eye doc. The process was quick and painless. The boutique local business is very well run with a neat, handsome shop that has an excellent selection of top quality brand frames. Price was right too! I Ended up getting a pair of prescription sunglasses as well. I Highly recommend Family Eye Clinic to anyone!

Good news & Bad news. The doctors and staff are the best in…read morethe Twin Cities. I highly recommend them. Unfortunately their call center system is the worst ever. I have placed many calls and none have been returned. The only way to contact them is to drive to a particular location and talk to the people there who are very helpful and friendly.

My children are in the absolute best care with the Pediatric Ophthalmologists at Northwest Eye…read more Between my kiddos, they've seen all 4 providers and the level of comfort, patience and understanding has been unmatched! As a parent, I'm so thankful & grateful to be able to feel confident and heard. Each provider finds a way to make the exam fun, and exciting for my children- tailoring the experience to their needs that day. Between glasses, patching and surgery- we've been frequent flyers & worked very closely with their staff. . I feel like we've hit the jackpot with excellent care, & recommend them highly.

I love Look Minnetonka. The staff is exceptional. The frames they offer are so unique and fun but…read morethey also gave more standard frames if yellow neon isn't your style. A must if you are looking for funky new eye glass frames!

From the owner: Welcome to Look Minnetonka Eye Care + Optical Shoppe, customized vision care in the heart of…read moreMinnetonka. Here you will find unique eyeglass frames from carefully curated independent designers and exceptional eye exams and services for the whole family, all in a boutique optical shoppe in Minnetonka, Minnesota.

First and last time here. Doctor Tiede seemed very uninterested and didn't listen very well. He…read moretold me to check in with my primary doctor, after I told him I didn't have a primary. Waste of my time.

My experience was fine but seeing an older gentleman, likely 80 years old or older with a walker be…read moretold he had to reschedule because he was 10 minutes late was very disappointing. It was obvious that it was cumbersome for him to get there and he had to work with a caregiver and their schedule to figure out transportation. His rescheduled appointment for back pain was moved to 10 days later. Accommodating this older gentleman would have been the right thing to do.