Thank you so very much Brian and Jeanette for helping us find condo insurance in Oakland CA during…read morea very difficult time in the CB insurance business. We truly appreciate your effort and professional practices. You came through at every step, and I would recommend you to anybody out there shopping for Condo insurance in Oakland, California, and elsewhere in California at this particularly difficult time.

My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Best person to call for umbrella insurance!…read more Joe was easy to talk to, knowledgeable of available options, and answered emails. He gave me a great quote with a highly rated insurer. Whole process took 2 days. Save yourself alot of time, call Joe Peterson in San Ramon.

We run a small, yet growing bike tour company in SF which presents a unique and challenging…read moreinsurance need. Having previously worked with large insurance agency (Sweet and Baker, and with a handful of other brokers), we can say that Barbary Insurance and specifically Jerry, is the best in the business. Jerry was the rare broker who took time to listen to our needs, understand our business, and sincerely find us the best policy around. I can't stress enough Jerry's extensive experience, dedication and passion to help us-- we are so thankful. Jerry cut our policy premium in HALF (saved us over $3K) when our last insurer said that we had the lowest rates around and simply wanted to renew our policy. It should also be noted that we still have the same insurance company(!) and coverage! The broker makes all the difference. Jerry and Barbary will have our business for years to come. Bottom line: Barbary Coast Insurance has the experience and integrity to understand your needs and what your insurance should cost. Because of the complexity of our needs, Jerry shopped around aggressively and took the extra initiative to find us the best policy when no one one else would or could (and we approached EVERY top rated insurance broker on YELP). Thanks so much Jerry and Barbary!

Jerry and team have been excellent to work with. We are a new, start up business. We had shopped…read morefor liablity insurance, and were quoted crazy rates elsewhere. Other brokers couldn't find a reasonable policy. Jerry and team worked extremely hard to meet our needs. And while our policy is still pricey, it is 1/2 of what I could find elsewhere. They have identified other issues, now handle our worker's comp, and will be our first choice for insurance coverage as we continue to grow. Highly recommend their team.

I am SO grateful for Jeff's help navigating my business insurance needs! I was moving into a new…read morebuilding with very specific coverage requirements and was totally confused and getting nowhere on my own. I contacted Jeff and he quickly stepped in, took the reins, and helped get everything sorted out. I felt like I came back a million times with "just one more change," but he was always responsive, patient, and easygoing. His willingness to work through every detail made a very stressful process so much easier. Thank you, Jeff!

Jeff and his agency always been great to work with, whether it is auto, home , or business…read moreinsurance, he's got you covered! I've been a client and friend for 15+ years. Highly recommended!

I had Peter as my agent with Horace Mann insurance for a few years. He was no nonsense, to the…read morepoint, on point, and a solid agent without all the puffery and verboseness one usually finds in the industry. Personally, I greatly value that. I used him for auto and renter's insurance. At the time, he was able to source me the best rates. Would check in with him again if I need it in the future.

Their response time and accuracy of his quotes were spot on! He was the first to provide his…read moreproposals and was closest to my requirements and even had couple good suggestions to reduce my premiums! Very pleased with Peter.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

Do not work with Allstate! I inherited a property, insured…read morewith Allstate. When I tried to update ownership I was sent for new quotes. Great, no problem, want to make sure everything is correct. I dealt with Rhainne Pierson who gave me sales talk for 15 minutes before revealing that they would not rewrite any policies for California. When I asked why she didn't lead with that information. She told me I should have picked up on her nuances. Then she asked me invasive questions about my dad's death, that their records hold. Very uncomfortable experience!! While I understand, this did not need to be handled this way by Rhianne!

Sanchez's Multi Services is more like a non profit organization. Ozuki is warm, personable and…read moregoes the extra mile for everyone that she encounters. I have personally witnessed her quality customer service... people feel right at home. Not only is Ozuki very reasonable with her prices but she truly cares about helping anyone that needs assistance with various matters!

Was really pleased with the customer service here. Was in and out and paid less the $20. Very fast…read moreand convenient! Thanks again ;)

#HighTouchService…read more Sharon is hella friendly, super responsive and will find ways to save you money! She saved our family and my mother in law tons of money.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Oakland, CA area since 2012, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0F30308

Lady name chantala help us this pass week. She did a great job. She also spent extra time with us…read moreafter the paperwork was done and help with some fax stuff to dealership. Her attitude was positive during the whole conversation. Thank you and we appreciate the help. Good car insurance place. Michelle

Took a 300$ brokerage fee for a policy that was canceled in two months because drive doesn't accept…read morepanel vans. Will not refund to 300$ they should have caught this when writing the policy.

Jeff Azzarello is the person you want to work with if you want professional, knowledgeable and…read moredependable Agent for your insurance needs. Not only his pricing is by far the best, he is efficient and faster than lightning speed. Thank you Jeff!

Used to be amazing but ever since my first experience back in 2020 I've had to actively reach out…read moreto them to remind them that my renewals were coming up and asking them to shop rates. For my 2023 policies, my homeowners insurance carrier stopped offering policies in CA, and I was forced to switch over to another provider. I made the switch through Stone Creek but they never notified my mortgage lender of my new policy / carrier, so the lender thought I didn't have a policy and charged me for one of theirs. It took 6 months before I noticed and had to work with them to get a refund. My renewals for 2024 are actually coming up in less than 2 weeks and I have yet to receive any updates despite multiple attempted reach outs to my account manager (Robin). Ironically, I've been trying to get in contact with her for over a week (called and left a voicemail, left messages with two different receptionists) and it was only after I posted this review that I received an email from her. I shopped quotes with the same carriers directly, and am getting lower quoted rates, so at this point between the total radio silence and the higher cost of doing business with Stone Creek, I'm uncertain what SCIA's value add is. Ultimately, I ended up switching over to Jeff Wong out of Bencia and ended up saving $600 / year on my homeowners insurance alone with same carrier (Mercury). I swapped my Umbrella policy over as well, but kept my auto insurance as is as the carrier (Oregon Mutual) was still the best option.