1. Timeless Gems

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Stanley, WI

Timeless Gems

5.0 (1 review)
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Services - Timeless Gems

Jewelry repair

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8 years ago

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Rogers & Hollands Jewelers

Rogers & Hollands Jewelers

(10 reviews)

$$$$

I came in today because I couldn't find another jeweler to help me with my last minute request. I…read morewas helped by a fantastic lady (sorry I can't recall her name) that provided outstanding customer service and got me exactly what I needed. Thank you, the watch looks great!

I've never had to leave such a negative review before, but I gave them three chances, and they…read morefailed every time. I'm not going back and recommend no one does. Each time, I started with, "I'm just looking to get some ideas," or "I need to leave in 15 minutes, but wanted to stop by." Frequently, I said thank you that's all I needed for now and was ignored. Every time, they tried to get me to buy a ring or a watch immediately. "Oh, we're having a sale today, and it's a really good price on this ring." Every item I seemed interested in was praised as a great for this reason or that. While I looked, they would blabber about how great that brand was. They may have been right, but I felt like it was only said to persuade me. Frequently, I said, "I need to be somewhere and have to go," and they never listened. They often responded by having me hold the ring while they pulled out a catalog of other options or while they offered to check diamond prices on their computer. They always wanted to get my information or give me theirs no matter how much I said I would be back (which I meant) and that I needed to leave. Well, I guess I won't be going back anymore. Each experience was the high-pressure nightmare we hear about jewelry stores. They never respected me or my time. They were not concerned about me finding the right ring, watch, etc. They weren't interested in what I wanted if it didn't sell something that day.

Lasker Jewelers - Eau Claire - jewelry repair and custom shop

Lasker Jewelers - Eau Claire

(9 reviews)

$$$

Oh Laskers, how I love thee!…read more Hubby has been getting his nice watches here since before I knew him 10 years ago and was the obvious place to get my engagement ring. We met with Nicole to look at diamonds, shapes, settings, etc. it was a really fun experience and I knew that since she met me and heard what I was looking for that I would love whatever hubby proposed with. A few months later he proposed with a beautiful ring! We then went back in to pick out my two and his one wedding band. I also fell in love with a diamond necklace he ended up getting me for my wedding day gift. We got both of our mothers a set of jewelry that matched their personalities here. The customer service is divine. Now, 5 years later, we actually upgraded my ring and designed a new one. We kept my engagement setting and Nicole was able to put a pink stone in it and I now wear it on my right hand which I love! I just referred my brother who is proposing this holiday season to use them since we've had such an amazing experience. This will always be our go to jeweler. They can customize anything, are wonderful to work with, and good at helping hubbies with gift ideas :) Thanks Laskers for all the nice jewelry I own!! Can't wait to visit again and get my "love it" list going again :)

I took my cheap wrist watch in to have the crystal replaced. The job probably could have been done…read moreon the spot, but because I didn't order the acrylic piece from them, they wouldn't do it. I have no problem with that, but what I do have a problem with is the attitude of the sales people: I might as well have asked for a free diamond, they were that indignant at such a request! The day will come when my two twenty-something sons will need wedding rings. They won't be going to Laskers, that's for sure.

Timeless Gems - jewelry - Updated November 2026

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