i went here for the first time yesterday. ( I have been searching for a jeweler since I moved back…read morehome 4 years ago)... and omg they are THE BEST. They took such great care of me, eased all my concerns & worries & were just really amazing. Thank you ladies for all your help. So happy to have found a place & people I can trust with things that are very precious & special to me. 10 stars!

I have bought my rings from Eric's Diamonds for years and then when the new owners took over…read moreeverything went downhill. The band on my anniversary ring broke and so I took it in to be fixed. The woman that waited on me said that it would take 2 weeks. But I wasn't going to get it back until July when they reopen again after a 1-week break. So, on July 10th I went to pick up my ring. The girl that waited on me gave me my ring and I put it on. But it didn't fit. I told her that it fit before it was fixed and I asked what happened? I told her that the day I dropped if off I asked the woman who took my ring about sizing my figure to make sure she had the right size and she told me that no need to because she would just pinch it and tap back together. I couldn't even get the ring over my knuckle. So, I asked what it cost to get the ring sized and she said $221.00. I asked does that include the $75 for fixing the ring and she said no. I told her I wasn't going to pay for that and that it was their mistake that they didn't size my ring to make sure it was put back to the right size. I will never shop there again. The anniversary ring was given to me by my husband after 35 years of marriage. Now I can't even wear because Eric's Diamonds ruined it.

I took a very hideous ring in to see if the stone could be reset. The store had several other…read morecustomers in it but I was greeted in a very timely manner and soon Teva came over to ask if he could help me. I explained what I wanted and he was more than willing to help. He very patiently looked at his different design options based on the ideas I gave him until he found one he thought was perfect. And it absolutely was! I just got the ring back yesterday and it is beyond anything I could have imagined, absolutely stunning! I would highly recommend William's Diamond Center if you have any jewelry you want refreshed. They do have a lovely line of beautiful jewelry for purchase that I glanced at when I was in waiting as well.

Staff was incredibly knowledgeable and helpful. Went in to get some jewelry fixed up, ended up…read morepaying 10x less than expected, they cleaned my jewelry free of cost, gave me a free appraisal and i walked out in under 15 minutes with my fixed necklaces and bracelet. Shoutout to the lady and gentlemen who helped me and my friend out very helpful patient and answered all of our questions thoroughly. Excited to go back!

I went in to just see what they had - and left with a ring- necklace and permanent bracelet!! GREAT…read morefriendly customer service!! Everyone was down to earth and knowledgeable. Special shout out to Calli!!

From the owner: Specializing in: - Diamonds…read more- Engagement Rings - Diamond Jewelry - Colored Gemstone Jewelry - Watches - Pearls - Custom Jewelry Design - Jewelry Repair - Jewelry Appraisal

Don't trust their prices when selling your gold or precious materials! The owner will blatantly act…read morelike she doesn't know the Weight of your material and then will refuse to tell you that information, n give you a price that is completely unreasonable because she thinks you won't do your research and try's bullying you in to "just signing it"! I'm glad I walked away with my product of silver!!! I tried selling 1137 grams of sterling and was offered $540 for that.. after they had to have the product for over 2 days.. I took my silver to the shop down town and was given a price of $750. 10 mins after walking through the door!! Don't trust mark jewelers!!

Went in looking for an eco drive watch for my mother. Excellent service, found exactly what we…read moreneeded. Had gone to Macys in Rochester looking for watches and the woman took 2 hours and a ton of hammering to remove the wrong number of links and have the watch still not fit. Mark Jewellers had a great selection, removed the right number of links the first time and had us on our way in under 30 minutes. I appreciated the kind way the woman helped my elderly mother.

Oh Laskers, how I love thee!…read more Hubby has been getting his nice watches here since before I knew him 10 years ago and was the obvious place to get my engagement ring. We met with Nicole to look at diamonds, shapes, settings, etc. it was a really fun experience and I knew that since she met me and heard what I was looking for that I would love whatever hubby proposed with. A few months later he proposed with a beautiful ring! We then went back in to pick out my two and his one wedding band. I also fell in love with a diamond necklace he ended up getting me for my wedding day gift. We got both of our mothers a set of jewelry that matched their personalities here. The customer service is divine. Now, 5 years later, we actually upgraded my ring and designed a new one. We kept my engagement setting and Nicole was able to put a pink stone in it and I now wear it on my right hand which I love! I just referred my brother who is proposing this holiday season to use them since we've had such an amazing experience. This will always be our go to jeweler. They can customize anything, are wonderful to work with, and good at helping hubbies with gift ideas :) Thanks Laskers for all the nice jewelry I own!! Can't wait to visit again and get my "love it" list going again :)

I took my cheap wrist watch in to have the crystal replaced. The job probably could have been done…read moreon the spot, but because I didn't order the acrylic piece from them, they wouldn't do it. I have no problem with that, but what I do have a problem with is the attitude of the sales people: I might as well have asked for a free diamond, they were that indignant at such a request! The day will come when my two twenty-something sons will need wedding rings. They won't be going to Laskers, that's for sure.

Hi. Came in for a replacement to the back of an earring - I am from out of town. Lost an…read moreearring back while at my hotel. Did a quick yelp search and hoped to fly home wearing both of my earrings. I walked in just after 10 am and instantly felt warm and welcome. I explained the issue - Danny helped me and was wonderful. I bought a necklace - wasn't pressured. Wasn't intending to. Hands down. Wonderful family business. If I have a chance. I'll go back. For sure!

Outstanding customer service! They custom re-set my wedding ring for our 35th anniversary and I…read morecould not be happier with how it turned out. Danny was great to work with and was very careful to stay within my budget. SJ Jewelers is my go-to jewelry store from now on.

Sarah at Sather's Jewelry was sooo kind, patient and helpful. She took the time to help me try on…read morethe right necklace for me, presenting me several different options and lengths, listening to what I wanted most and was in my price range. Bob, Janet, and Sarah were also helping my sisters family and guests with picking out an engagement ring for my nephew and his bride to be. We were all there for over an hour and they were so patient, kind, attentive, fun and helpful it turned out to be a very fun outing for everyone. They treated us like family and cleaned many of our own wedding rings in the meantime.

Incredibly friendly and helpful! They repaired my wife's diamond ring and cleaned it in just a few…read morehours. The prices were more than fair and the customer service was simply unparalleled! I've never been to a place in such a small town, with a captive market, with such incredible service!

The customer service was zero pressure, wonderfully friendly, highly informative, as well as above…read moreand beyond after their closing time. Went in with an idea of we wanted for wedding bands and after speaking with them about particular metals found exactly the same rings, but in a better metal and at a comparative price as online. Always willing to support a local brick and mortar, and with folks like this then you should as well.

From the owner: J Kessler Jewelers Provides Jewelry Sales, Repairs, Custom Design, Watch Batteries, Watch Repair,…read moreEngraving and Much More to Amery, WI and Surrounding Areas.

Horrible !!!!! Terrible !!!! Purchased a ring in July and they sent out to get it sized . It's now…read moreNovember and we still did not get it . All I do get is lies from the manager. I've been told way to many times that it will be 2 weeks and then 2 more weeks and then we'll we seem to have lost it with a bunch of other orders . Complete BS !!! Don't waste your time or money buying anything from them . There are plenty of other jewelers that are professional and deliver when they say .

I have been a Helzberg Diamonds customer for over 30 years. When the Madison stores closed, I had…read moreto visit the Eau Claire, WI store for warranty checkups but have continued to shop there due to the fine customer service I have received and excellent product offerings. Recently, I purchased a new bracelet with help from manager, Evan, and salesperson, Shelley. Both are relatively new to the Eau Claire store. I found them to be knowledgeable and very helpful. I appreciate the quality in the product and the service Helzberg Eau Claire offers. Highy recommend.

Had a talking watch for elderly gentleman. Stopped keeping time, brought it to Golden Karat and…read morethey replaced battery. Who knew that it had 2 batteries. They were friendly, fast, efficient, and it only cost us $10. What a deal. I would highly recommend, I know I'll be going back there. Thay had all types of jewelry, watches and diamonds. Very nice store.

Stopped in on a whim as a (non-jewelry) item in their window caught my eye. They have the cutest…read moreselection of different size and style purses, bags, wristlets, and wallets with amazing animal prints. It was difficult to make a selection as they were all adorable. I decided I simply could not leave without something in the otter print. The employees were very nice and helpful. Glad I stopped in and would definitely stop again if they still have these items.