Lyn is the man! I had been shopping for a nice dive watch and was just passing by and noticed a…read moreseiko gmt that caught my eye. When I put it on, I liked it, but wanted a different color scheme. Lyn pulled up the seiko catologue and found the exact model I was looking for, and even offered to give me an additional discount. This discount made the watch cheaper than anywhere else I could find so I ordered it and then he kept in touch with me on the order status. The watch ended up being on back order, but Lyn offered to refund me and save one when it arrived. I told him not to worry about it and just let me know when it arrived. He kept in touch a couple of times to assure me they didn't forget about me. And after a week or two it arrived. Lyn also mentioned that some promotional seiko hats came with the shipment and threw it in for free. I love the watch, seiko really outdid themselves with this one. I came back a couple weeks later to see if they had any nato straps in stock and sure enough they did in the exact color I wanted. Lyn gave me another discount and threw in a tool to pop the pins out so that I can do it when I get home since I wasn't wearing the watch. Overall, great experience, and excellent customer service. Lyn went above and beyond and deserves all the praise in the world. Give that man a promotion!

I'm going back and forth between 3 stars and 4 stars. Really, the place is OK. I go here to get my…read morewatch batteries changed. They always do good. But that's it. It's not like the owner or the workers are friendly. They're just there. I've never had anyone crack a smile for me here. That's OK, as long as I get what I need, but it doesn't bump their rating to 5. I bought the "lifetime" battery change for 2 watches and have had them serviced several times with no issues. Their batteries don't seem to last all that long though. About 6 months each. The owner told me last time I was there that the issue could be the watch itself, and that I should have the watch looked at. Then she had the new battery tested to show me that it was fully charged and brand new. I appreciated that. But, I don't think it's logical to say both my watches are defective. So my best guess is that they use cheaper batteries. So I'm just thankful I have a lifetime battery change here. I would have been mad if I had paid $10 for batteries and had it die on me after 6 months.

He had a leather band for my vintage gucci watch, and replaced it with…read morePatience and skill.

Great Service. Very knowledgable and reasonably priced…read moreservice of my watches. Would gladly refer others to this shop.

I shopped at shallow jewelers and had my watch fixed many times the pins would come out of my…read morestainless steel band. The last time I was there they were so rude to me I couldn't believe. I guess the 600 I spent in there store didn't mean anything they are so rude please don't buy anything from them you will regret it

Over the many MANY years, Shallow's has provided customer service that has always been outstanding…read more--attentive, knowledgeable, helpful, reliable, and NOT an expensive chain. Thank you and please support this local business.

We've been here many times in the last few months of wedding planning, purchasing a wedding band,…read moreengagement ring, men's wedding band and citizen watch. The customer service is always great and we couldn't imagine shopping anywhere else! If we could give them 10 stars we would!!

Love the Jewelry Center. They are so helpful and friendly. They do awesome work. I take all my…read morejewelry repairs to them. They also have great quality pieces at affordable prices. Great staff!!

Joe replaced the internals of my old Perpetual Seiko watch. Parts were no longer available for…read morethis old watch, but Joe found a source and got it up and running again. He also replaced the crystal which makes the watch like brand new. I had searched for a new Seiko before finding RepairTJC. The Seiko has gone from a very nice watch to a cheaply made one. I am appreciative of the job Joe did and am very pleased with my like new Seiko.

This company has had my watch since December and despite repeated, repeated attempts to get them to…read morereturn it to me (working or not) or to merely contact me, they refuse. Be aware that any business that does not list a phone number on their web page has a very good reason for that and it's not good. Try calling the number listed on the Yelp review page; it's non-functional. My guess is they've parted out my watch to fix other watches. PLEASE BEWARE! DO NOT DO BUSINESS WITH THIS FRAUDULENT COMPANY!!! THEY ARE NOT A LEGITIMATE BUSINESS!!! BUYER BEWARE!

What a wonderful place to shop, A perfect place to enhance your wardrobe with their fine Jewelry,…read moretheir prices are reasonable and their jewelry is exquisite. No matter how many pieces of jewelry you own ,you can never say no to a cute pair of earrings or beautiful charm bracelet or necklace, not to mention all their beautiful rings. They have it all , and more

Had a long time favorite necklace repaired there. It was done on the spot, beautifully done and the…read morerepair was priced reasonably. Very friendly customer service. Highly recommended.

I have been going here for 20 years. Am I a big bling dude? No, but I do like a lil bling-bling…read morefrom time to time. I have bought several items from here and they are dear to my heart. One of them is my wife's 10 year anniversary ring. We bought this from the estate collection. Very unique and she loves it. This place is my go to for watch batteries. I recently bought a Citizens watch and I love it. No battery needed!! I liken it to a Japanese Rolex. I recommend this place to everyone that isn't pretentious. This is the working mans jewelry store. Check them out and browse around. They are very helpful and supply all types of services/wants/and jewelry needs.

Picture of my wedding band that was resized. It now sits so nice on my finger with my anniversary…read morering for our 20th. Thanks again Beth and the fabulous Goldsmith!

Very helpful and friendly staff. I needed to replace a necklace that was too short but I wanted a…read moreproduct as close to the original as possible. The woman assisting me grabbed this giant book and we set out to find exactly what I wanted. All of my questions and concerns were taken into consideration, and the product was ordered and delivered to the store within about a weeks time. I'm very appreciative of the helpful and friendly staff. I do not wear a lot of jewelry, but if I was ever in the market for some I would look here first.

Customer service at this store was great when purchasing my and my husbands wedding bands, very…read moreknowledgeable and helpful throughout the purchasing process however, when I needed the band and engagement ring saudered together, which was part of the care package my husband purchased is when I was extremely frustrated with this store. When my ring was to be returned to me they had attached my wedding bands to the wrong engagement ring. When this ring was given to me I was terrified as what would happened if someone else would have walked out with my engagement ring. The manager Ay-Ling L. was unapologetic and rude, repeating to me that this had never happened before, not even attempting to show any type of sympathy. I was not given a survey and was never reached to by upper management. I would not recommend purchasing any sentimental jewelry here as it may be misplaced or mistreated.

Another Great Experience!…read more If you have never been to Mars Gold and Diamonds, you must! I will never go to a jewelry store again! Mars sells the highest quality at affordable prices for any budget. Always friendly service and top-notch experts, and if you need any repairs to your already owned jewelry such as rings, broken chains, or sizing, this is the place. They deal in gold, Diamonds, and Moissanite, they have a large selection of 14k, and 18k rings, chains, pendants, watches, and everything else in between. I'm a YouTube influencer (youtube.com/coffeewithpips) and I wouldn't stake my reputation on misleading the public, I only give good reviews to people who really deserve them, and Mars is at the top of my list!

I've been a customer since the 90s and can't say enough about this place. If you're looking for…read moretrue gold with quality and fair prices in a trustworthy business, this is it! There's no one like Jim.

My husband purchased my engagement ring from Karin at Kloiber and it is amazing. He originally…read morebought the setting he liked a while ago at another store and Karin really helped him through the process and made recommendations for a diamond that I would love AND that would complement the setting. Not only did she find a diamond that would fit in the setting, she found the most fabulous diamond. The ring is absolutely gorgeous. I got a chance to meet Karin when we went back to Kloiber to look at wedding bands. I saw why he chose to purchase the ring there. She was so friendly, genuinely loves what she does, and likes making people happy (you can tell). I found my band right away - it was her first recommendation as to what would go with my engagement ring. My husband, on the other hand, had a few rings ordered to be sent to the store to try before he bought. He didn't love either, so Karin recommended a ring that was almost a combination of the 2. He had to buy it before seeing it though as it was custom made. Needless to say, he made the right decision. His ring is great too. He also purchased a fab necklace for me for the actual wedding day from Kloiber which I love! Over the last few months, I have been into Kloiber (the new location is in the US Bank building - go up the main escalator to the Galleria level and you will practically run into it) several times - ring sizing, ring cleaning, ring pick up, necklace shortening, etc. I'm sure it would be fine if you just stopped in (ring the bell), but I would suggest making an appointment - they are very good by email as well. Everyone I encountered has been absolutely fantastic to work with. Excellent customer service. I honestly couldn't recommend a place more than Kloiber. They are fantastic.

Karin was great to work with. Looked at other places like Kesslers and Kays, but Kloiber's had the…read morebest products and customer service. Extremely happy to get my fiance's engagement ring there. I recommend it to anyone who's looking for a jeweler.