I want to start by saying my attendant was very nice and didn't appear to have anything to do with…read morethe marketing that brought me in. Based on my experience in marketing and branding, she was clearly following a script she was trained on. The moment I asked questions off script, there were no answers--and no one else stepped in to help. That alone told me this may not be an isolated situation. This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO. The issue is how I was brought in. My daughter came across a social media ad offering a $349 package for $47 "TODAY ONLY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour. When I got there, everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate. The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." Screenshots of the actual advertisement and messages are included in this review. The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable. Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question: What would that exact session cost if I walked in off the street? Answer: $39.....? So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39. She confirmed that was correct. No other words spoken. I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. (Insert awkward silence) No one stepped in. No one tried to explain it. No one seemed surprised. I turned down the offer to pay more money for additional sessions and walked out the door. On my way to my car, I remembered I grabbed a screenshot of the advertised package for reasons lole this...... Surly if I show her I was telling the truth I would get a different reaction. That was a negative ghost-rider.... neither her or the other two employees in the room acted concerned or suprised that I was baited with a "$379 package for only $47" offer, and the off-the-street price is $39. There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares. At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. It seems like this is their intended model. To continue to be fair: the staff I interacted with was polite, and the facility itself is clean and well-located. That's what makes this more frustrating--because the underlying business seems solid. What I would have liked to reasonably understand (and would still welcome): What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Does that promotion and result represent their brand the way they intended? The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver! My $47 investment will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues.

I had an amazing experience here from start to finish. My host was very informative, welcoming, and…read morehelpful, which made me feel comfortable right away. I started with the red light therapy bed for about 12 minutes, and it was honestly the best sleep I've had in a long time. My body felt relaxed and energized at the same time -- such a great feeling. After that, I did the compression therapy on my legs and hips, which felt sooo good, especially with all the training I've been doing. I also tried an IV drip that really woke my body up, and then I finished with the cryo session... which was insane in the best way. I went in wearing a sports bra, shorts, high knee socks, gloves, and a face/neck cover -- but next time I'm definitely bringing a hat! I danced the whole time in the cryo chamber to Bad Bunny's "Tití Me Preguntó", which made the experience even more fun. This was my first time doing anything like this, and it couldn't have come at a better time. My boyfriend surprised me with the full spa package to help me prepare for my half marathon the next day, and it was exactly what my body needed. I can't wait to go back. Highly recommend!

Great place found them on instagram great first deal . They have packages They teach you about…read moreyour skin . Clean place just wish they explained a little more or did more with the package I'll def come back again one day

Plantation Med Spa is truly a gem. From the moment you walk in, the atmosphere is calming, the…read morestaff is warm and welcoming, and the entire experience feels professional and relaxing. I especially want to highlight Lisa, the PA, who is absolutely exceptional when it comes to injectables. Her technique is gentle, precise, and incredibly thoughtful. She takes the time to listen to your goals, explains every step clearly, and makes sure you feel completely comfortable. Lisa has an amazing eye for enhancing natural beauty--her results are subtle, balanced, and beautifully tailored to each person. She was previously at a spa in Boca and I followed her to this location even though it takes over 45 minutes for me to drive to her! If you're considering injectables or simply want to be in the hands of someone who truly knows what they're doing, I can't recommend Lisa enough. She's talented, attentive, and genuinely cares about her patients. Plantation Med Spa is lucky to have her!

This location is just perfect. Has an intimate setting and the owner is very knowledgeable to what…read morewill work best for your body. She looks to get the best results for each of her clients.

Helena is so sweet and accommodating, you truly feel at ease here. She is so knowledgeable and…read morewilling to help you reach your desired results. The location itself is beautiful and so relaxing, I fall asleep almost every time (that's how at ease I feel here!). The heated bed is an especially nice touch. Highly recommend!

Wendy took great care of me! She was careful to ask for my desired results, and injected Dysport…read moreaccordingly. I am very grateful that she sought to accomplish my goals, and did so as gently as possible. The facility is spotless. The staff is friendly and helpful. Wendy is the absolute sweetest!!

Dr. Kusuma is an excellent plastic surgeon, and a highly ethical physician. I went to see Dr…read more Kusuma after an unsuccessful neck and lower face lift performed by another plastic surgeon in the area. I don't know what was done to my face by the first plastic surgeon, although I can deduce what happened, but I looked totally different, and for the worse. Dr. Kusuma was able to give me my face back and a much younger and more beautiful one at that. He performed a full-face lift, upper and lower lid surgeries and neck surgery. I look much younger, and my features were not changed. I wasn't pumped up with fillers either. I have my face back. I feel beautiful. I will forever be indebted to Dr. Kusuma (at Suria Plastic Surgery.) I went through a learning experience with the first physician and with Dr. Kusuma. I would like to share what I learned with those that might be shopping for a plastic surgeon. I have been able to compare two plastic surgeons and how they operate. I hope that what I learned will be useful to other people. The items listed below compare the two surgeons. 1. Dr. Kusuma will not ask you to sign endless documents stating that no matter what happens, he is not responsible for the result. 2. Dr. Kusuma will not use general anesthesia for your surgery. 3. Dr. Kusuma films the complete surgery, and he will give you any films you desire to have. So, you actually know what went on during the surgery. 4. Dr. Kusuma will perform the complete surgery himself. He will not allow a "surgical assistant" who has never attended college to close any incisions, or to perform any procedure. 5. After the surgery, every time you visit Dr. Kusuma, photos are taken. He meticulously compares your progress. 6. Dr. Kusuma will not let you go until he deems the final product to be perfect. He will follow through with various measures to achieve total perfection. 7. If you have any problems, it is easy to make an appointment. You will not be asked to wait weeks before you can see him. 8. Dr. Kusuma is very approachable. You will never feel fearful when presenting a concern. If you want to know what kind of physician Dr. Kusuma is, go to YouTube, and view the many videos he has presented there. In addition, the personnel at Dr. Kusuma's office is professional, friendly, and down-to-earth. You will feel at home immediately.

My friend and neighbor recommendedi Blu Bliss. I came here for a facial and a deep tissue massage…read more My back feels so much better after this massage. It relieved a lot of tension in my back. I am very pleased with the amount of effort into my back especially. She was a little lighter on my arms and legs than I would have liked. My skin looks refreshed and renewed from my facial. I love the glow I have. My skin looks and feels much more hydrated now. Can't wait to come back.

Just going to start off with how I had a great experience with my masseuse Irica at the Blu Bliss…read moreMassage & Spa. She was professional and on time ready to start my session by asking questions and making recommendations. Today I received a Swedish Massage. During my session I felt relaxed and comfortable, she hit all my targeted spots. Very pleased definitely will be back for a deep tissue with Irica!