Amazing store and Arthur the owner is the best! If you want amazing custom work, this is your place.read more

Overall a pretty good experience, but definitely not without its challenges…read more I first went here about two weeks ago. Spoke to a few nice girls who said I just missed the jeweler--I think he only works until 2 or 3 most days. I said I'd swing back a few days later. Came again three days later and he left early that day, so he wasn't there again. I left my watch and asked for a quote on replacing a fallen chrono hand. I also asked if they wouldn't mind getting me some size 11 claddagh rings to try. They were very nice and said they'd help. Didn't hear anything for four days, so I called back to get the quote. They said they called me (no missed calls on my mobile) and did the repair. I didn't mind since it was $25, but I asked for a quote--not the repair. I swung by two days later. The watch looked great--he did a solid job. But the rings weren't there. The girl behind the counter called the jeweler who informed me that it would be a special order and cost a little over $100. Obviously, the woman who said they'd get a few rings in for me to try was wrong, and probably never even asked him about getting some in to sample. I'm going to chalk this up to just a random comedy of errors. The work was good and the people seem nice.

I live in Florida. Which has only 5 Authorized Rolex Dealers in the state. 18 months ago I reached…read moreout to the five dealers, to express my interest in the Rolex SS Submariner Date Only one, of the Five Dealers, had the courtesy to respond to my text from the Rolex website. That was Hamilton Jewelers, and to my surprise it was a Ms. Cassandra McBride who was their Rolex liaison, located in their main Store in Princeton, New Jersey. I followed up with a phone call to her , at the Princeton NJ location It was a very delightful and informative experience . Ms. McBride reviewed my information and explained to me , all the great details about the watch and it's current market availability , but assured that my interest in the watch would be noted and would keep me informed. I told her I frequently visit New Jersey several times a year. On, one trip I went to the store and personally introduced myself to her, had a very nice informative and friendly conversation with her, a very nice customer service experience . I would during the 18 months, text her to reaffirm my interest, and she would always reply quickly , reassuring me, and expressing hope for good news in the future. On December 3,2025, she texted me. And asked if I was still interested in the SS Submariner Date, ironically I was in New Jersey for a social event. I called her back , and reaffirmed my interest, and we laughed that I was in New Jersey. She said she hoped to have good news in the upcoming year. The next day she called and to my surprise said the watch was available. I was ecstatic, we made plans for me to come to their Hamilton Jewelers store in Princeton on the 5th of December. At that time she made me a wonderful presentation of the watch, explaining all the details. It was like Christmas with an old friend. My dealings with Ms. McBride and the Staff at Hamilton Jewelers, was a wonderful experience. The Extraordinary Customer Service, I experienced with Ms. McBride and Hamilton Jewelers, is very rare these days, and I will not forget it.

My experience with this Rolex Authorized Dealer has been disappointing due to what appears to be an…read moreunfair and opaque spending profile system. While the staff is courteous and the store is well maintained, access to desirable Rolex models is clearly tied to prior spending on unrelated items rather than genuine brand loyalty or expressed interest. This expectation is neither transparent nor consistently communicated, leaving customers to guess how much they need to spend before being "considered." For an authorized dealer representing a brand like Rolex, this practice feels exclusionary and undermines trust. I recognize that demand exceeds supply, but using vague spending thresholds instead of a clear, equitable allocation process creates a poor customer experience. Greater honesty and fairness would significantly improve confidence in this store. *Update: Thank you for taking the time to call and explain your Rolex allocation process. I understand how allocations work, however my review reflects my personal experience as a customer, including communication and overall transparency during the process. It was written honestly and without malice. At this time, I don't feel it would be appropriate to remove the review unless my experience itself meaningfully changes. I hope you can understand my position. I do appreciate you reaching out and wish you and your team the best moving forward.

I cannot say enough good things about H1912. Alena and her team (including James) are welcoming,…read morethoughtful, honest, and committed to ensuring you find the piece that's meant for you. We had initially worked with Alena to get my engagement ring, which had belonged to my grandmother, restored. When it was time to look for a wedding band, I knew I had to visit her again. I left the store simply over the moon with my vintage ring, which was not only gorgeous, but priced fairly. We will be lifelong customers of H1912 and Hamilton!

We had a terrific experience shopping at H1912 this past weekend. Buying a Hermes watch wasn't on…read moremy radar during a day visit to Princeton, but my g/f can't walk by a jewelry/watch store without wanting to give it a once over-so we strolled in. A cute redhead sized us up causally-spotting Nancy's JL Reverso watch immediately-and knew we could be buyers! She's been jonesing for a Cape Cod 'double tour' watch for a while, and while I generally save Hermes gifts for Xmas/birthdays I hadn't pulled the trigger on a watch yet. Lo and behold, they had several in one of the showcases. Jo, the redhead, walked us through trying on several of the watches-and Nancy really liked the Cape Cod on the double wrap blue strap. H1912 were well priced on the piece anyway (never worn, strap 100% perfect, caseback never touched since it left the factory-original Hermes battery date sticker, casing screws perfect) yet did give us a small accommodation on the already discounted price. Box, no papers, but they also added a second year to the warranty. A few minutes later and we were back on Nassau Street, Nancy happy, Damian's wallet a bit lighter! She bought lunch, though! H1912-the goods are well selected and high quality, prices fair, staff (at least the gal, Jo, we dealt with) knowledgeable-I recommend it.

I have been going to this local jewelry store for over 20 years. They treat you with such warmth…read moreand courtesy whether you are buying something expensive (they have gorgeous jewelry in many price ranges) or just getting a watch battery replaced. As a single mother I was not able to buy much, but what I did purchase (a watch and a ring with an emerald) held up very nicely. They have worked quickly on my items, since I have moved away and don't get in there very often. They bought a small amount of gold from me and I was pleasantly surprised at the value. They are very honest. I wish I could live next door to them, they are that nice. I wish them good health and happiness they have earned it. THEY ARE OPEN 11:00-4:00 WEDNESDAY - SATURDAY

The reviews are correct, excellent customer service very professional very friendly very timely and…read morea quality price for service. Got my vote 100%

So it goes, the world fills up with strip malls and fast food, and the little human things vanish…read more But Dave's Jewelers on Nottingham Way is still here, shining like a clean window in the rain. A family business. Real people. The hours are short, Friday through Sunday only, but maybe that is good. Maybe it keeps the place human. I brought in my mother's watch. Not a treasure by market standards, but worth more than Fort Knox to her because a friend gave it to her when she retired. Steve met me at the counter. He held the watch the way a priest holds a chalice and treated it as though it were a Patek Philippe. In five minutes he replaced the battery, polished away years of tarnish, and handed it back to me. It looked reborn. The bill was six dollars. Less than a cheeseburger. Meanwhile, I looked in the cases. Not just the cookie cutter trinkets that line the malls, but old pieces with personality, antiques, oddities, jewelry with ghosts in them. This is a store where people still know your name, and you know theirs. That used to be normal in America. Now it feels like a miracle. Support it. Places like this are how civilization hangs on.

I went in to have my mom's rosary beads adjusted (one piece opened up). Dave's Jewelers took care…read moreof it in a minute. It was a busy Saturday but the service is worth the wait. Always see beautiful pieces and well priced. Thank you Dave's Jewelers!!

I've had small jobs done (ring sizing, watch batteries, etc) and have always been greeted with a…read moresmile and had no problems whatsoever. Recently, I brought in my old diamond engagement ring that I felt needed a new setting. Marlene took what was once a blah piece of jewelry and turned it into the most extraordinary ring I've ever owned. I was pleasantly surprised with the price and blown away with the quality of work. Yes, it took a few weeks to get my 'new' ring, but worth every minute that this lovely, friendly woman put into making my dream ring happen. Highly recommend this local jeweler. It's a gem....pun intended

I stopped in Marlowe's partly for the challenge, as I had read the several bad reviews on here and…read moreon Google. Spoiler alert: Owner Marlene was awesome! Can of hairspray in her grey hair, black and silver glitter polish on her ridiculously long nails, the most uncomfy looking fake eyelashes ever. She looked like the world's coolest, most over the top grandma, or like a cross between Joan Rivers and Cruella DeVille. I was looking for a gift for a friend and I told her I don't want to spend more than $50. She showed me several pieces that were exactly $50 and a few that were $60 to $65. That's exactly what she should have done! That's what you would do too, right, as you know these self-imposed price caps are somewhat arbitrary? I bought a nifty bracelet with an adjustable chain thingy for just over $60. She wrapped it beautifully in a box with a fancy bow. Marlene of Marlowe's is cool, she's old school and no nonsense and her look is unique and it's so un-Princeton, where everyone looks perfect and constrained and conformist. I would like to find other occasions to shop here to support this little shop.

My wife and I searched ALL of Mercer county for an anniversary ring for her. We drove all over for…read moreseveral weeks until we happened upon Trent Jewelers at the intersection of 'five points' in Mercerville (Trenton). They came highly recommended from another local business owner and so we gave it a go. The owners are brothers and are BOTH extremely personable and VERY professional! They have been around since 1981 apparently and it is very easy to see why. It seems that a few of the family members work together there, and they are all just as helpful and friendly. My wife had lots of questions about diamonds and Paul did his best to make us appreciate all aspects of buying a diamond, all the while being EXTREMELY patient with us! Buying an expenisve piece of jewelery is not easy and we had to go away several times just to make sure the money was well spent. All along, Paul was again very patient and was able to keep the rings that were in 'the mix' for her, set aside out of the case until we decided on which one. We knew after our very first visit that it was NOT a matter of 'IF' we would buy from him, but 'WHEN'... We highly recommend Trent Jewelers!

Linda A. Deas Ella was outstanding. She took her time with me and found the perfect wedding band…read morefor me. Highly recommend her and all at Trent, everyone was so nice and great prices to boot!!

Got the engagement ring here for my fiancé. Barry did a wonderful job making me feel comfortable…read moreand working within my price range. Explained everything very well, walked me through the whole process, and had the ring complete ahead of schedule. I couldn't have asked for a better experience - I've been there since to buy other jewelry and it has only ever been a great experience. Highly recommend!

Beware!! Careless work and horrible customer service from the owner and his wife!! I took a ring…read morethere to be re-sized. It took over 3 weeks to complete and when I picked it up you could easily see the lines from the piece he inserted. He took no time to weld it properly. Less than 6 months later the piece from the re-sizing just fell out! I took it back and they refused to refund me. The owner SCREAMED at me and slammed his hands on the counter saying it happens and he doesn't know what I expect and when I asked when he could have it fixed by he loudly screamed "whenever I get to it". Needless to say I left! They do not care about their customers and they only care about making a dollar. Do not waste your money!!! They shouldn't be in business!

This is a really cute little shop! The selection's very small because selling antiques is the shop…read moreowner's hobby, but the prices are very fair, and I think you can commission him to find antiques for you if there's something in particular you want. The older gentleman who runs the store was very nice and helpful and his selection is limited but very beautiful. There's antique jewelry, figurines, candleholders, vases, ect. I bought two teacups and saucers, as well as a lovely old watch that still works. There aren't many other antique shops in the area so I was really glad to find this place! The shop is a little hard to find because it's tucked away behind another building, Richardson Commercial Realtors. (It might be easier to find directions to that location so you know where best to park.) I parked across the street and called the business number, and the shopkeeper told me how to find the place.